Get used to the idea of work as an experience rather than a place

by Tim Oldman • Comment, Flexible working, Property, Workplace design

Suck it up. The role of property in supporting organisational performance has changed forever. The obsession with bricks and mortar has to shift to the employee-as-consumer experience. If we understand that user experience, then organisations can make the right decisions. The problem is, experience is now scattered across millions of homes worldwide. More →

May 22, 2020

Doing the homework on home-work

by Tim Oldman • Comment, Flexible working

COVID-19 will change the world in innumerable ways. It is already affecting how we think about disease transmission, consumption, labour, travel, and even space and distance. And it will change how we think about work. Almost immediately, however, designers, architects and everyone else with a stake in the future of workplace have spotted an opportunity to get creative and solve a problem that we don’t yet understand. More →

September 6, 2019

Escaping the hell of hot desking

by Tim Oldman • Comment, Workplace design

Hot-desking is a scourge on modern work. That’s the only conclusion you will draw by reading ‘The hidden hell of hot-desking is much worse than you think’ (published in the FT on 28 July 2019) and dozens more like it that continue to appear in national media and top business titles. The piece contends that organisations are using the guise of agile working to excuse their cost-saving prerogative. In reality it is a penny-pinching ploy that “strips people of their own desk and casts them out to the noisy, chaotic wasteland of shared work spots,” or so we’re told. More →

September 27, 2016

Businesses failing to look at workplace effectiveness in the right way ⁰

by Tim Oldman • Comment, Facilities management, Property, Workplace design

This month, the director-general of the Confederation of British Industry (CBI), Carolyn Fairbairn, suggested that productivity growth across all parts of the UK economy should be the number one priority for business and government. And the CBI isn’t alone in emphasising the importance of honing in on and tackling the ongoing productivity problem. According to the Organisation for Economic Co-operation and Development’s (OECD) economic forecast summary, published earlier this summer, productivity has been exceptionally weak since 2007 and doesn’t show much sign of abating nearly ten years later. Labour productivity per employee has failed to markedly rise since the global downturn and the UK is still miles behind the G7 average – that’s according to the Office for National Statistics (ONS) quarterly figures and CBI data. So, to echo Fairbairn, reviving British productivity is essential to sustain growth and living standards.