June 7, 2019

On target for a toxic workplace culture

Setting clear and bold targets has become part of leadership 101. We take it for granted that the first action for anyone taking over the helm of a business or team is to state or re-state targets. The rise of “management by objectives” in the 1970s drove the initial focus on target-setting and, in line with shoulder pads and lapel width, the 1990s saw a shift in management culture to ‘bigger is always better’. In 1994 Jim Collins and Jerry Porras wrote their highly influential best seller Built to Last. In it, they memorably wrote of the power of BHAGs – big, hairy, audacious goals. Targets were no longer for hitting but represented something bigger, a longer-term vision of the future.

June 5, 2019

Workplaces around the UK are something to treasure

by Richard Kauntze • Comment, Property, Workplace design

The world is changing. Often without sense, often at startling speed. I need not mention the ‘B word’. However, there is a risk that this volatility leads to us being too negative. Today, too many people are speaking with too much pessimism. Don’t believe me? Try logging onto Twitter. In these challenging times, we need to also look at our strengths and celebrate areas where things are going well. The UK’s workplaces sector is one example of this, as shown by the BCO’s recent regional awards. More →

June 3, 2019

Come for the rent, stay for the experience of coworking

by Aki Stamatis • Comment, Coworking, Workplace design

When attending last year’s CoreNet Global Summit in Boston, there was a poll of the real estate executives gathered to discuss the key trends affecting the world of commercial property. During the event we were asked about our attitudes to coworking by the event organisers and Cushman & Wakefield. What emerged was a portrait of genuine revolution in real estate thinking. The number of employees from the respondents’ organisations using coworking space had doubled in the previous two years and now stood at around 11 percent of all employees. More →

May 31, 2019

The far reaching impact of empathy in the workplace

by Beverley Nicholas • Comment, Workplace

The average career length is 50 years, and according to Gallup’s State of The Global Workplace report, during this time only 1 in 10 people are actively engaged. This illustrates that within the current landscape there is a need for companies to actively pursue strategies to better engage their employees. Embedding empathy in working culture is one way of achieving actively-engaged workers but it also has the added benefit of increasing productivity and business growth. This was revealed by a piece in the Harvard Business Review, which highlighted the top ten most empathetic companies outperformed the bottom ten by at least 50 percent in productivity, earnings and growth. More →

May 28, 2019

A sophisticated eye on workplace design

by Mark Eltringham • Comment, Facilities management, Workplace design

Each day you can generally find somebody or other sharing their thoughts on ‘the office of the future’ or ‘the death of the office’. My view is that you should steer clear of taking most of this sort of stuff head-on, on the basis that hardcore deskheads have heard most of it before and already concluded that there are more important things to worry about in a fit-out than what a pool table and a second hand armchair tells us about workplace design.

May 27, 2019

The workplace revolution is already here

by Tony Antoniou • Comment, Workplace design

We should all count ourselves privileged to witness first-hand the most dramatic changes in working practices in over two hundred years. This workplace revolution has been brought about mainly by technology which has allowed freedom of movement through Wi-Fi and cloud technology. This freedom has been embraced by the smart companies, allowing their people to thrive by creating workspaces that take advantage of this opportunity to unshackle themselves from fixed desk positions. They have given them great spaces in which to work, to go out and enjoy their environment and to have the ideal place in which to perform each task they are working on throughout their day. More →

May 23, 2019

From storage to stowage: what neuroscience teaches us about work

by Helen Owen • Comment, Workplace design

Insight into the way things work can often come from the strangest and most difficult places. For Jill Bolte Tayor, a neuroscientist well versed in the theory of how the brain works, her particular insight into the practical functioning of the brain came as a result of a stroke she suffered in 1996. What she learned during and after her experience became the subject of a famous Ted Talk in 2008. More →

May 20, 2019

Adversity and chaos can help to foster creativity ⁰

by Paul Goodchild • Comment, Workplace design

We may live in a knowledge economy in a world, where the most highly-prized people as far as employers are concerned are knowledge workers, but the thing that sets us apart from the machines is not knowledge at all, but creativity. Acquiring managing and sharing knowledge is essential, but it’s what we do with it that really matters. So it’s no surprise that creativity has become the de facto Holy Grail for many modern businesses.

May 16, 2019

Working from home and the future of work. How quaint ⁰

by Mark Eltringham • Comment, Flexible working, Property, Technology

In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.

May 13, 2019

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

May 10, 2019

A balanced approach to stress has its benefits

by Brendan Street • Comment, Wellbeing

Stress is an unavoidable part of everyday life and our bodies are hard-wired to respond to it. It’s often wrongly labelled as a sign of being unable to cope, but in reality, manageable stress can give us the boost to perform better at work. When we view the demands placed upon us as close to/exceeding the resources we have to cope, a sense of stress occurs. The situation is seen as threatening. When we experience stress, our brains release chemicals and hormones that prepare us for danger. They elevate our heart rate, sharpen our senses and get us ready to act. In the short term, it can boost our ability to perform, giving us more energy and increased concentration. More →

May 7, 2019

Hiring the best people is bad for creativity

by Scott E Page • Comment, Workplace

While in graduate school in mathematics at the University of Wisconsin-Madison, I took a logic course from David Griffeath. The class was fun. Griffeath brought a playfulness and openness to problems related to creativity and other issues. Much to my delight, about a decade later, I ran into him at a conference on traffic models. During a presentation on computational models of traffic jams, his hand went up. I wondered what Griffeath – a mathematical logician – would have to say about traffic jams. He did not disappoint. Without even a hint of excitement in his voice, he said: ‘If you are modelling a traffic jam, you should just keep track of the non-cars.’