June 2, 2017

Revised guidance is published by the BIFM on space planning and management ⁰

by Sara Bean • Facilities management, News, Workplace design

The British Institute of Facilities Management (BIFM) has issued updated guidance to help in-house FM teams understand what is involved in managing and changing space. The revised Space Planning and Management Good Practice Guide aims to provide practical advice on the tools and techniques that can be deployed when planning and managing space, clearly illustrating the processes involved and enabling facilities managers to set overarching space management strategies for their organisation. Key areas covered in the guide include space demands, strategy and standards, programming and managing projects and the technologies available to help with the process. The guide has been updated by its original author Joanna Eley, director of Alexi Marmot Associates.

June 2, 2017

Sprinkling a little stardust on the workplace design debate

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

June 1, 2017

Settings and serendipity define workplace design at Clerkenwell Design Week ⁰

by Paul Goodchild • Comment, Workplace design

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

: BuzziSpace

: Connection

: Boss Design

: Connection

: Spacestor

_________________________________

Paul Goodchild is the Design Director of Fresh Workspace.

June 1, 2017

Research into office lighting reveals negative impact of poorly-lit workplaces ⁰

by Sara Bean • Facilities management, Lighting, Wellbeing, Workplace design

Issues with the quality of their workplace lighting frustrate the majority (83 percent) of UK office workers; while 80 percent experience negative symptoms due to poor lighting a new study suggests. The survey by Lutron Electronics focused on key areas including the impact of lighting on mood and wellbeing and whether workers had personal control of their lights or were subject to standard lighting control settings across the office. Understandably, 88 percent of UK respondents said that their office lighting is important or very important and one third (32 percent) stated that their existing workplace lighting aids them in the accuracy and visibility of their work. In addition, 27 percent believe it allows them to focus more while 25 percent said it increases their general wellbeing. However, 35 percent of overall respondents said their existing office lighting does not have any positive impact on them at work. This figure is even higher (44 percent) among those in large companies with more than 5,000 employees and amongst the most senior generation (55+), where it reached more than half (51 percent).

May 30, 2017

We will soon all have to work into our 70s, claims World Economic Forum ⁰

by Mark Eltringham • News, Workplace, Workplace design

The retirement age in Britain and other developed countries will need to rise to 70 by the middle of the century to head off the biggest pension crisis in history, according to a report from the World Economic Forum. The world’s six largest pension systems will have a joint shortfall of $224 trillion by 2050, imperilling the incomes of future generations and setting the industrialised world up for the biggest pension crisis in history. To alleviate the looming crisis, governments must address the gaps in access to the pensions system and ageing populations as they are the key sources of the widening pension gap. These are the main findings of the new World Economic Forum report, We’ll Live to 100 – How Can We Afford It?, released today, which provides country-specific insights into the challenges being faced at a global level and potential solutions. The report is the latest study to calculate the impact of ageing populations in the world’s largest pension markets, which include the United States, United Kingdom, Japan, Netherlands, Canada and Australia. The issue has implications for the workplace that are already becoming evident as the working population ages and more people choose to defer retirement.

May 26, 2017

Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty ⁰

by Ian Ellison • Comment, Facilities management, Podcasts, Premium Content, Technology, Workplace design

This week sees the return of the Workplace Matters podcast from 3edges, and season 2 kicks off with a cracker. I am in conversation with the inimitable raconteur Chris Moriarty, Managing Director UK & Ireland at Leesman, and formerly of the British Institute of Facilities Management. Expect soap box moments galore as Chris and Ian discuss Leesman, the Workplace Conversation as a precursor to The Stoddart Review, and the role of professional bodies. Chris also offers myth-busting perspectives on activity-based working, millennials, and of course the infamous workplace P word – productivity – based on Leesman dataset insights. It’s essential listening. Expect season 2 to broaden the perspective beyond the physical aspects of workplaces as we continue to join the dots. Conversations coming soon include Bee Heller from The Pioneers, Perry Timms from PTHR, Dr Kerstin Sailer from Brainybirdz, Jacqui Martin from Design_North and Dr Rob Harris from Ramidus. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

May 23, 2017

British Council for Offices launches competition to imagine the office of 2035 ⁰

by Neil Franklin • News, Property, Workplace design

Participants in a new competition to define the ‘office of the future’ will be asked to consider ‘what it will look like, and how it will support the way we will work’ by the British Council for Offices (BCO). The free-to-enter competition is seeking ‘forward-thinking and innovative responses, challenging the conventionalities of today’s workplaces and anticipating future needs’. The BCO hopes that the NextGen programme will allow it to ‘mentor the next generation of professionals – designers, agents, developers, consultants and others – and provides a platform for emerging talent to share their ideas’. The announcement cites social, economic, cultural and technological factors as the main agents of change, leading to changes in the expectations of employers and workers. It suggests that ‘ubiquitous and instantaneous technology; a growing interest in health and wellbeing; a greater desire for organisational flexibility; and an increased awareness of individual’s needs are now all competing factors within the workplace’.

May 17, 2017

A nuanced approach to the design of the coworking office ⁰

by Ajay Chopra • Comment, Flexible working, Workplace design

The coworking segment of the real estate business is poised for exponential growth in the coming years, as the number of market players around the world today continues to increase. With humble beginnings in an economic recession, the shared workspace trend has captivated both the start-up entrepreneur and the remote corporate worker, alike. This success is due, in large part, to the fact that the coworking model provides an opportunity for a wealth of amenities that go far beyond the traditional office’s standard desk space. These shared, multi-functional facilities are carefully designed to be both vibrant and personable, with endless opportunities for community collaboration and innovation.

May 16, 2017

Three workplace managers walk into a bar … and the rest is no joke ⁰

by Paul Carder • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

May 13, 2017

From footprint to footfall: how the experiential workplace is set to take over the world ¹

by Freddie Steele • Briefing, Facilities management, Premium Content, Property, Workplace design

From the archive. This piece was originally published in 2016. The culture within which we work determines how effective, successful, fulfilled and well we are in both our professional and personal lives. The organisations for which we work – on whatever basis that might be – the physical surroundings they create, and the other places in which we choose to work are now woven into the fabric of our lives as never before. The technological immersion that allows us to work in new ways also means that each day becomes a series of experiences. Because we are free to work wherever and whenever we choose, we are increasingly able to determine the nature of those experiences. For those who design and manage offices this represents both a great opportunity and an unprecedented series of challenges.

May 11, 2017

Organisations out of step with workers in the digital workplace era ⁰

by Mark Eltringham • News, Technology, Workplace design

Although we now struggle to imagine living in a world without smartphones and the Internet, organisations appear to be slightly out of step with the digital era, according to a new study of their behaviour by Oxford Economics and Citrix. The research, published in a report called Building the Digital Workplace, measured progress toward digital work at organisations around the world. It found that there is a pressing need for organisations to develop a coherent digital strategy especially with regard to work. Although all the common concerns remain about security, costs and skills remain, the report suggests that firms need to do more to reap the benefits of a digital workplace. It cites the example of firms who have done most to develop a digital workplace strategy and the positive outcomes they have enjoyed.

May 10, 2017

The new normal arrives for the commercial property sector ⁰

by Gary Chandler • Comment, Facilities management, Property, Workplace design

Traditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.