From the archive: the future of work and place in the 21st Century

From the archive: the future of work and place in the 21st Century 0

future of work and placeHowever much we know about the forces we expect to come into play in our time and however much we understand the various social, commercial, legislative, cultural and economic parameters we expect to direct them, most predictions of the future tend to come out as refractions or extrapolations of the present. This is a fact tacitly acknowledged by George Orwell’s title for Nineteen Eighty-Four, written in 1948, and is always the pinch of salt we can apply to science fiction and most of the predictions we come across. More →

Time to apply the lessons we learned during lockdown

Time to apply the lessons we learned during lockdown

Return to work after lockdownSo far, 2020 has not gone to plan. For businesses, and the people they employ, the next few months may be just as bumpy, as each country, state and city takes its own approach to a phased return to work after lockdown. Today, in Houston, offices are limited to 25 percent capacity, in London, the underground is capped at 13-15 percent capacity, while in New Zealand and other countries hospitality and retail are returning with heightened hygiene measures and social distancing in place. More →

The lessons learned under lockdown will help us grow and improve

The lessons learned under lockdown will help us grow and improve

As the global community navigates the Coronavirus crisis, the nature of the workplace will be more important than ever. We have been working remotely on an unprecedented scale, and the benefits are clear – flexibility, time with family, and reduced commuting as a start. In some form, working from home is here to stay, even as returning to the physical office becomes possible. However, we have also discovered the limitations to remote working. While teams have been able to stay connected virtually, this cannot substitute for face-to-face collaboration, which is essential to fostering innovation. More →

Piecing together a new world of work after lockdown

Piecing together a new world of work after lockdown

After months of lockdown nobody can be certain how the world will look when we eventually re-emerge from the Covid 19 crisis. Yet something seems certain – things will never be the same again. Just as the Second World War spawned the NHS, it’s clear that society is going to be re-shaped quite possibly around a bigger, more proactive government, forced to step in to help any number of industries. Unlike the banking crisis of 2008, the powers that be won’t simply be able to re-assembled the shattered economic jigsaw as it once was. More →

Latest issue of IN Magazine heralds new era for working life

Latest issue of IN Magazine heralds new era for working life

IN Magazine coverThe partial return to the physical world of work means that the print edition of the June 2020 issue of IN Magazine is now being mailed out. It has been available for a couple of weeks as a digital edition and it’s full of great stuff on the work topics that matter more than ever. We would say that but you can judge for yourself. More →

The seven greatest depictions of the workplace in art. Possibly.

The seven greatest depictions of the workplace in art. Possibly.

Art supposedly holds up a mirror to life. Except when it comes to our working lives, it doesn’t. Or at least it doesn’t always show a true or full reflection, both in terms of the amount of time we dedicate to work and how important it is to us. More →

Remote working has a number of hidden risks

Remote working has a number of hidden risks

Many of us have had little choice but to resort to remote working in the midst of the coronavirus pandemic. It is just days since Google, Apple and Twitter were making headlines by ordering their employees to work from home, but you could now say the same about lots of companies. More →

Ridding ourselves of the productivity fetish will help us combat climate change

Ridding ourselves of the productivity fetish will help us combat climate change

Climate action is often about sacrifice: eat less meat, don’t fly, and buy less stuff. These things are essential. But climate action can also be about gain. Many causes of climate change make our lives worse. So transforming our societies to stop climate change offers us the chance to make our lives better. More →

A brief history of workplace disruption

A brief history of workplace disruption

Office work has existed in some form ever since people started writing on tablets and papyrus. Depictions of clerical staff are common in the Bible and on the walls of pyramids. In the mid 14th Century the Church of San Nicolò, commissioned the artist Tomaso da Modena to create the fresco in the chapter room of the church depicting forty monks of the order hard at it at their desks. The word office itself derives from the famous Uffizi in Florence, created in 1560. More →

There are some behavioural insights you cannot afford to ignore

There are some behavioural insights you cannot afford to ignore

Behavioural insights combine psychology, neuroscience and behavioural economics with empirically tested results to understand and influence how people behave. These insights can be used to implement new policies more efficiently and successfully by nudging individual’s behaviour and shaping collective norms. More →

Is salutogenic design the next big issue for the workplace?

Is salutogenic design the next big issue for the workplace?

Colleagues talk in a bright and lively office design

A number of progressive workplace issues have crossed into mainstream thinking over the past few years, and perhaps none more so than biophilia. It is now a principle that has become an issue talked about in the mass media, as shown by a recent CNN interview with one of Europe’s leading proponents of biophilic office design, Oliver Heath. The interview explores how biophilia taps into our embedded love of nature to evoke certain behaviours and emotions.

In turn this mainstream interest in biophilia is a sign of how organisations are looking at sophisticated ways of meeting a number of interrelated business challenges, not least engaging with employees and looking after their wellbeing while improving productivity. Biophilic office design has shown itself to have a number of demonstrably beneficial outcomes in this regard, both anecdotally and backed up by evidence.

It is also a very contemporary way of addressing issues of productivity and wellbeing. The approach adopted by enlightened employers is no longer focused on creating cultures and environments that do no harm, but rather on creating an environment and culture that fosters engagement, improves wellbeing, address stresses and pressures and helps them be more productive. It is now common for firms to have well defined wellbeing strategies in place. Nearly half of UK employers have a strategy already in place and 60 percent of CEOs say that the mental health of employees is their top priority, according to the Employee Wellbeing research report for 2018 from the Rewards and Employees Benefits Association.

Salutogenesis

Biophilic design plays an important role in this regard, but it is part of the wider of how spaces are created to improve people’s health and wellbeing. Because so many firms are now addressing this question in increasingly sophisticated ways, as well as biophilic office design we may be hearing a lot more about salutogenic design in the near future.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives[/perfectpullquote]

Salutogenesis is a term coined by the medical sociologist Anton Antonovsky and describes his research in the 1970s and 1980s into the links between stress and physical and mental health. He found that the traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives. He derived the term as an antonym to pathogenesis which describes how ill health is treated after a condition has become evident.

He was particularly focused on how different people respond to the ubiquitous presence of stress. He noted how certain people not only did not suffer the ill effects of stress that others found disabling, but enjoyed good health in spite of it. He explained this by suggesting that the issue was one of an individual’s sense of coherence, defined as “a global orientation that expresses the extent to which one has a pervasive, enduring though dynamic feeling of confidence that the stimuli deriving from one’s internal and external environments in the course of living are structured, predictable and explicable; the resources are available to one to meet the demands posed by these stimuli; and these demands are challenges, worthy of investment and engagement.”

He went on to conclude that ‘beyond the specific stress factors that one might encounter in life, and beyond your perception and response to those events, what determines whether stress will cause you harm is whether or not the stress violates your sense of coherence.’

According to Antonovsky the three factors that are essential for a sense of coherence are:

Comprehensibility: the sense that things happen in predictable ways and can be understood in a way that means the future makes sense
Manageability: confidence in an ability to respond to take care of things and respond to them appropriately and meaningfully and in a controlled wa
Meaningfulness: an understanding that things are worthwhile and have meaning and that we have good reasons for doing what we do and a sense of purpose

Salutogenic office design

It’s interesting to note that within the definition of sense of coherence there is a role to play for the external environment. In other words, it is possible to help people develop a sense of coherence in their surroundings, which we can take to mean both their physical and cultural environment. This subject has already been explored by designers and researchers but the current focus on wellbeing and design may mean that its real time is yet to come.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]Many designers are already adopting this approach whether they understand the salutogenic principles behind it[/perfectpullquote]

Alan Dilani, the Founder of the International Academy for Design and Health (IADH) and Co-founder of the journal World Health Design published a 2008 study into the link in the journal Design and Health Scientific Review, called Psychosocially supportive design: A salutogenic approach to the design of the physical environment, concluding that ‘while clinical practice focuses on treating illness, there’s also a raft of research to suggest that the quality of our everyday surroundings has a highly important role to play in sustaining wellness.’

Similarly Jan Golembiewski came to the same general conclusion in his 2012 paper Salutogenic design: The neural basis for health promoting environments from World Health Design Scientific Review. This kind of research is laying the foundations for a new way of considering building and workplace design in a way that focuses on wellbeing outcomes. Indeed, many designers are already adopting this approach whether they understand the salutogenic principles behind it.

When they make the workplace more manageable in terms of activity based working, control over ambient conditions, the ability to relax, the provision of ergonomic products and access to natural light and fresh air, they are adding to an individual’s sense of coherence.

When they make work meaningful with a sense of community, an understanding of how an individual’s role affects the organisation and wider world and how the firm cares for the environment, they are adding to an individual’s sense of coherence.

When they make the workplace and work comprehensible with wayfinding clues, colour, branding, landscaping, acoustics and sightlines, they are adding to an individual’s sense of coherence.

Biophilic design has already achieved mainstream understanding and it wouldn’t be a surprise to see salutogenic design as the next idea to cross over.

This piece first appeared on the What’s Up blog of Sedus

Firms with strong DNA tend to have a strong immune system

Firms with strong DNA tend to have a strong immune system

Mergers & acquisitions should always lead to a cultural identity shift. This can range from a complete reinvention of identity and purpose to just a slight shift that includes the new partner: its history, narrative and critical traits. More →