White Paper: intuitive design and the changing face of workplace interactions

White Paper: intuitive design and the changing face of workplace interactions

In his famous 1988 book The Design of Everyday Things, the cognitive scientist Donald Norman suggests that the way we interact with objects and our surroundings is determined almost entirely by their design. People cannot be the primary reason things succeed or fail, because they are constant, while the design of the object itself is […]

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Insight Briefing: the business case for design and build

Insight Briefing: the business case for design and build

The best way of getting what you want is invariably to follow the simplest route. Research, experience and common sense tell us that in most cases, simple systems achieve better, faster and less expensive results and that the success of any project will often be in inverse proportion to the number of people involved in […]

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How smart workplaces increase performance and attractiveness

How smart workplaces increase performance and attractiveness

The workplace can and should be used as a strategic tool to support work and cooperation, to shape the experience of the brand and to produce competitive advantage for the organization. Even when not used as a strategic tool the workplace still affects all these parts and there is always a risk that the workplace […]

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The state of the workplace right now? Everywhere and nowhere, baby

The state of the workplace right now? Everywhere and nowhere, baby

My trade is to ask questions about the workplace then make sense of the answers. That has been a particular challenge with the question, ‘what are offices today?’ What seems clear is that the various actors in the workplace ecosystem look at offices through very different eyes. Urban planning and development professionals still view offices […]

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Is this the missing piece of the facilities management puzzle?

Is this the missing piece of the facilities management puzzle?

The IFMA Foundation Workplace Summit of summer 2014 felt like an optimistic time for facilities management and the workspace industry. Heavyweights from the sector were asking searching questions about our organisational contribution, with thankfully less of the internally focused, debate-free hubris typical of much of the industry narrative. The newly announced (and now evidently historical) […]

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The changing world of people analytics and digital ethics in the workplace

The changing world of people analytics and digital ethics in the workplace

This year’s Think FM conference at the Science Museum may prove to be a watershed moment for the global facilities management and workplace sectors, as its focus was on connectivity, data and the Internet of Things. The event’s keynote speaker was Ben Waber, one of the world’s leading thinkers on the ways in which this […]

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Neuroscience: the next great source of competitive advantage

Neuroscience: the next great source of competitive advantage

The average worker is interrupted or distracted every three minutes and it takes them fully twenty-three minutes to return to a task after being interrupted. Office workers are overwhelmed by distractions, due mainly to a lack of understanding of how to manage attention. Distractions and the inability to focus negatively affects productivity, engagement, wellbeing and overall […]

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From footprint to footfall: how the experiential workplace is set to take over the world

From footprint to footfall: how the experiential workplace is set to take over the world

The culture within which we work determines how effective, successful, fulfilled and well we are in both our professional and personal lives. The organisations for which we work – on whatever basis that might be – the physical surroundings they create, and the other places in which we choose to work are now woven into […]

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Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty

Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty

This week sees the return of the Workplace Matters podcast from 3edges, and season 2 kicks off with a cracker. I am in conversation with the inimitable raconteur Chris Moriarty, Managing Director UK & Ireland at Leesman, and formerly of the British Institute of Facilities Management. Expect soap box moments galore as Chris and Ian discuss […]

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Designing space for virtual collaboration in an untethered world

Designing space for virtual collaboration in an untethered world

Working with colleagues across different geographies and time zones has become the norm since an increasing number of organisations now integrate and seek collaboration at a global level. Interestingly, according to Cisco, 62 percent of workers now regularly collaborate with people in other countries. These globally integrated enterprises (GIE) aim to draw in the best […]

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RSA report sets out nationwide strategy for inclusive growth

RSA report sets out nationwide strategy for inclusive growth

The Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) has published the final report from its Inclusive Growth Commission. The report sets out a series of recommendations which it claims will address the lack of an inclusive approach to the economy. In the context of Brexit, this is one of the underlying […]

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White paper: a new world of learning environments

White paper: a new world of learning environments

The traditional structures of work and education were forged in the fires of the Industrial Revolution. They shared many characteristics. They were rigid, hierarchical and based on a patriarchal approach to achieving their aims. In education, this manifested itself in the traditional didactic form that was, until recently, seen as the ideal model, based on […]

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