Focus on the wellbeing of the occupants of the office, not that of the building

The design of the office has a big impact on health and wellbeingIf you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.

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Whatever you might hear, the death of the office is still some way off

I was recently asked to join a roundtable about the future of office working at the offices of The Guardian newspaper. Being a simple soul I was quite confused to be asked about the ‘death of the office’ whilst sitting in an office. It seemed not only alive, but also very present. But maybe the sun is starting to set on that way of working. You can find the overview here and I’d draw your attention to the fact that according to The Guardian I had, after 2 hours, reached a point where I was ‘speaking for the whole meeting’. I’m sure I only spoke for part but it may have seemed more to others present. More →

We should welcome the Government’s evidence based approach to wellbeing

Microscope_Nosepiece (1)The UK Government is very big on evidence based design these days and it is applying this approach in a number of new areas of policy, including wellbeing. Invariably the outcomes of its research and analysis are first refracted through a political prism on their way to becoming legislation, but the approach is very welcome and we should greet it without cynicism. At the end of October of this year The Cabinet Office announced the launch of The What Works Centre for Wellbeing including a dedicated website. The centre has the support of 17 founding partners including Public Health England, the Economic and Social Research Council, the Office for National Statistics, a number of other central government departments, the Local Government Association and the BIG Lottery Fund which means it enjoys wide ranging buy-in from the people best able to shape policy making and is chaired by Lord Gus O’Donnell.

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Five ways BYOD policies are changing the role of IT in the workplace

BYODIf you’ve ever considered adopting a Bring Your Own Device (BYOD) policy you probably know all about its potential benefits. It lets team members work on devices they’re comfortable with. It makes work more convenient. In some cases, it can lower your technology costs. None of these ideas are new, and indeed, much has already been said about how BYOD might impact the end user. But there’s another side of the BYOD story. The other, perhaps more dramatic way that a new policy can change the workplace is through your IT employees and infrastructure. Lots of times, companies tend to underestimate the big internal shifts that precede policy changes—but planning for these shifts is a major part of developing a cohesive strategy. If you’ve already made up your mind and are ready to adopt a BYOD policy, then you should also be ready to encounter some new and unexpected variables. What role will your IT be play under this policy? What kinds of cultural challenges should you begin to expect? How will you adjust? By preparing for new obstacles and expectations, you can create an effective, adaptive BYOD game plan. Here are some of the most important things you should prepare for as you move forward with your BYOD policy.

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Worktech 14 London focuses on wellbeing, wherever we choose to work

Worktech 14 focuses on workplace wellbeing, where ever we choose to work

The variety of ways in which technology can help us thrive at work was one of the key themes of the first day of Worktech 14, which also provided yet more evidence that the workplace is no longer based in any one place. There were some interesting ruminations on the changing values of the workplace, which included the challenges of managing mobile working and its wider effects on our wellbeing; a topic that merited a whole series of sessions, including, how office design can aide brain function; analysing the psychological effects of the ‘always on’ culture and the role of the employer in combating the rise in western obesity. Meeting room no-shows run at around 35% for most companies and in an illuminating co-presentation on estates utilisation with Condeco, Bruce Everest of Vodafone described how the mobile giant has transformed its offices into collaborative space. There were also some thought provoking sessions that peered into the future, including  the statement by a speaker from none other than Intel that ‘technology alone is not our salvation’ and a fascinating glimpse into the workplace of 2040  provided by Marie Puybaraud of Johnson Controls. More →

The leap in workplace ill health is down to mobile devices and flexible working

flexible workingAccording to latest HSE statistics, the UK has seen a huge jump in the number of cases of workplace musculoskeletal disorders over the last two years. The data makes for depressing reading and includes a 20 percent hike in the number of cases to more than half a million, 8.3 million lost working days and a sharp increase in the proportion of work-related illness associated with the condition. Of the 535,000 new illnesses reported in the UK in 2013/14, over a third were musculoskeletal disorders; 184,000 cases. All of which begs the question what exactly is going on to cause this leap. Anecdotally we are aware of a number of factors that might indicate the smoking gun. The first is that clients are talking to us more and more about upper limb disorders rather than those related to the lower back. Pains and illnesses in the lower back are commonly (but not always) associated with poor posture while working at a desktop PC, injuries and aches to the wrists, arms, neck and shoulders are more commonly seen in people with handheld devices especially smartphones and tablets.

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Orgatec 2014 focuses on collaboration, quiet and wellbeing in the workplace

Anna King reports from the biennial office furniture and interiors fair Orgatec, which took place recently in Cologne: Collaboration seemed to be king once again at this year’s Orgatec trade fair in Cologne, so much so that you’d be hard pressed to find a conventional workstation amongst the thousands of products on display. Even ergonomic task chairs in the traditional sense were thin on the ground. Senator’s offering was typical in its focus on collaborative work and the provision of work settings. As well as the Ad-Lib Scholar range for educational establishments, it presented the Ad-Lib Work Lounge multipurpose chair, both the work of British design studio PearsonLloyd. This upholstered model complete with headrest is available on glides or castors so it can slot into a multitude of workplace scenarios. Shown in some rich shades such as moss green and turquoise, it comes complete with a fold-down worksurface for brainstorming or other group working.

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Unethical behaviour at work may reflect a blame culture with little trust or integrity

Unethical behaviour at work can reflect a blame culture In the same week Mind revealed that many workers are reluctant to admit to feeling stressed, comes data which shows high levels of unethical behaviour in Britain’s workplaces. And the two pieces of research are not unrelated. In a survey of over 1,600 managers by the Institute of Leadership & Management (ILM), almost three quarters (72%) had witnessed employees lying to cover their mistakes, with the same number reporting their colleagues cut corners and delivered substandard work. A further 68% had seen people badmouthing team members behind their backs. The fault lies in workplaces that foster a blame culture, where staff are worried about owning up to mistakes. This causes undue stress and people taking a combative, rather than collaborative approach. The findings formed part of ILM’s The truth about trust’ report into trust and integrity in the UK workplace, which highlights the business benefits of high-trust high-integrity working environments. More →

Why isn’t the UK Government acting to curb the scandal of fake furniture?

Why isn’t the UK Government acting to curb the scandal of fake furniture?

fake furniture

The real thing

If you’ve watched a DVD recently, it probably started with an advert highlighting that ‘you wouldn’t steal a handbag, so why would you steal a DVD?’ The point it’s making is that it’s unacceptable to buy poor quality copies of DVDs. They’re fake products and there’s a stigma attached to them, in the same way there’s a stigma attached to buying a fake watch, handbag or a forged piece of art. That’s how things should work, but this isn’t yet the case for fake furniture in the UK. And the reason for this is government inaction that is not only allowing a market for poorer quality replicas of iconic designs to exist, but to thrive. In April 2013 the UK government passed the Enterprise and Regulatory Reform Act, a section of which closed a loophole in British intellectual property law. Under the new regulations, artistic designs for products such as furniture would be protected for up to 70 years after the designer’s death. Before the Act was passed, if more than 50 copies of a design were made, it was considered to be mass produced and was subject to only 25 years’ protection.

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The safety regulations to consider when designing a new workspace

CaptureThere’s no doubt about it, designing and managing a new workspace is a challenge at the best of times. With so many different aspects to consider, designers must create a space that is both aesthetically pleasing to work in, while ensuring that the safety of the people working in the building, and the public exposed to the redesign work, is being prioritised. Designing and managing a building project is a lengthy process that requires meticulous planning to make sure you are fully equipped. The Health and Safety Executive (HSE) is frequently assessing the safety credentials of refurbishment projects and has demonstrated in the past that it is not afraid to dish out hefty fines to companies that fail to abide by the UK’s health and safety laws. Avoid any unwanted surprises by doing your homework, completing a risk assessment and creating a strategy of how you will complete the project in a safe, efficient manner.

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The business case for green building widens to cover wellness and productivity

office designThe debate about the economic, commercial and social benefits of green building design continues to evolve rapidly. Where once it was primarily focussed on environmental issues and related cost savings, the world’s major champions of eco-building are now making the case for sophisticated building design that has a broader range of benefits for organisations and individuals. The most significant report in this regard for some years has just been published by the World Green Building Council (WorldGBC). Its study Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building offers “overwhelming evidence” for the ways in which office design significantly impacts the health, happiness, wellbeing and productivity of people.The report covers a wide range of that influence the wellness, job satisfaction and performance of office workers. It identifies the ways in which these undoubted benefits add a new layer of sophistication to the case for organisations to invest in better, healthier and greener buildings.

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The death of the office desk may have been exaggerated

The death of the desk may have been exaggerated Twenty years ago the typical office was a busy place, with printers running, big, bulky computers taking up desk space, post it notes, notepads, scanners and fax machines whirring in the background. In today’s workplace, desks are barren in comparison to the offices of a generation ago, purely because there is little need for so much stuff. With the introduction of modern digital devices it is no surprise that the concept of the ‘work station’ as we once knew has changed. The truth is, almost everything we use in the office nowadays is readily available online, with even websites being created for the specific purpose of serving as online meeting rooms. This means the concept of a physical office, where colleagues go to collaborate, share opinions and exchange meeting notes, is no longer a completely valid concept. With this in mind, are desks really needed to create a solid working environment anymore? More →