May 3, 2016

Pointless admin and inadequate technology cost UK £60 billion a year ⁰

by Mark Eltringham • News, Technology, Workplace

Inadequate and poorly performing technology coupled with the burden of pointless administrative tasks are having a major negative effect on the UK’s productivity, costing businesses around £60 billion a year. That is the conclusion of a new report from workforce management consultants Kronos. According to the report, The £60Bn Question: Is Employee Engagement the Driver of Business Success?, employees spend around 7 percent of their time on unnecessary admin and 82 percent struggle to complete their daily tasks. According to the line managers that took part in the survey, 77 percent claim that outdated technology is the biggest challenge they face and 72 percent believe that they are hampered by the need to carry out tasks that could be automated. Many respondents also cited a lack of engagement as an issue with 34 percent claiming rating their organisation enjoying high levels of engagement and 59 percent claiming their chief exec was more interested in the bottom line than employees.

May 2, 2016

The cocktail party effect and the false narrative of office acoustics

by Mark Eltringham • Knowledge, Workplace, Workplace design

Ask most people what they find most annoying about modern office life and they’re likely to tell you that it is the sounds of other people. The knee jerk response to this is often to blame the hegemony of open plan design and then find ways to reduce the amount of noise generated within the office. Like many others, this is an enduring narrative and one that many well-informed people continue to challenge. As always, the issues around office acoustics are far more complex and interesting than that and we’ve known it for a long time. Donald Broadbent was a researcher who died twenty years ago. Yet his research into cognitive psychology has never been more pertinent than it is right now as we continue to struggle with the the effects of unwelcome noise in open plan offices. Offices may have changed in the last twenty years, but human beings haven’t. This revealing programme, broadcast by the BBC, explores some of his ideas. There are no visuals so you have to use your ears.

April 30, 2016

UK’s best workplaces + Great workplace puzzle + Digital future ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Work&Place, Workplace, Workplace design

In this week’s Newsletter see the latest issue of Work&Place, which features Ian Ellison’s look at the workplace puzzle and what an esoteric Marxist French philosopher can teach us about workspace. Mark Eltringham says that despite debates about technology, culture, buildings and design – it all comes down to the human element; and Sara Bean finds that unlike men, when women start having children, they’re promotion and pay prospects suffers. In news, driverless vehicles will have a significant impact on the real estate sector; evidence that organisations which support mobile technology see a rise in productivity; and a new partnership aims to drive sustainable property development in Europe. The UK’s best workplaces are announced and a new study confirms that the digital future will mean a reliance on physical office space will recede. Download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 29, 2016

UK’s ‘best workplaces’ announced by Great Place to Work ⁰

by Mark Eltringham • News, Workplace, Workplace design

Great Place to Work has announced what it considers to be the UK’s best workplaces. The category for large firms was headed by McDonald’s and IT firm Softcat followed by Salesforce UK, Cisco, Capital One and Hyatt. The medium sized organisation category was headed by housing association RHP Group followed by manufacturers Cosatto, financial services firm Goodman Masson, R Twining & Company and IT provider UKFast. IT companies were also prominent in the small business category with Foundation SP and DMW, first and second respectively followed by professional services firm Futureheads Recruitment, non-profit Resurge and professional services firm, New Chapter Consulting. Google topped the best multinational category, followed by SAS Institute, manufacturing firm WI Gore & Associates IT firm Net App and telecommunications firm Telefonica. A full report on the awards including its methodology can be found here.

April 29, 2016

9 in 10 UK office workers stressed by meeting room technology ⁰

by Sara Bean • Facilities management, News, Technology, Wellbeing, Workplace

Meeting room technology which does not work seamlessly is a hindrance for productivity, with 86 percent experiencing serious “meeting stress” when grappling with it during meetings, according to research from Vanson Bourne and Barco. Among the biggest challenges for UK employees were sharing content and screens, and finding the right cables to connect to devices. In trying to deal with problems, staff are wasting significant amounts of their valuable time: 60 percent try to fix problems themselves, 49 percent call support, 30 percent end up giving up. 15 percent even postpone meetings until technology problems can be fixed. The vast majority (90 percent) actually pre-prepare for failures: preparing handouts as alternatives to tech, coordinating with IT in advance, and 44 percent even do a tech rehearsal. As a result of struggling with technology in meeting rooms, a quarter of UK office workers have missed important deadlines, and some have even missed out on personal opportunities like promotions (7 percent).

April 28, 2016

New partnership to encourage creation of age friendly workplaces ⁰

by Sara Bean • News, Wellbeing, Workplace

Between 2005 and 2015 the number of people working over the age of 50 in the UK increased by 2.5 million, while those working over the age of 65 more than doubled. By 2022, there will be 12.5 million job vacancies that need to be replaced due to people leaving the workforce in addition to the two million new vacancies that will be created. However, there are estimated to be just seven million younger people to fill them. Recruiting and retaining older workers will be critical to closing this gap. Now in a major new initiative, the Centre for Ageing Better has gone into partnership with Business in the Community to identify and test what works to recruit, retrain and retain older workers. Through this partnership, it wants to hear from employers across the country who see the benefits of older workers and who are implementing changes to create age friendly workplaces.

April 28, 2016

UK, Germany, Switzerland and Poland lag Europe in flexible working ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

A new report has verified the value of flexible working by showing a positive correlation between employee happiness and the adoption of flexible working practices. Yet, the research conducted by IDC and sponsored by Cornerstone OnDemand also reveals that flexible working practices have been taken up at different speeds across Europe, where the lowest flexible working maturity appears to be clustered in Central and Eastern Europe, as well as the UK. Business managers and HR respondents stated a low level of flexible working adoption in Poland, the UK, Switzerland and Germany – surprising, given the competitive labour market in these regions. The Nordics, Spain, Benelux and Austria were perceived to be the most mature when it came to flexible working options. Among the respondents from Poland, less than 50 percent of those surveyed were allowed to work from home, while the figure for the Nordic countries was 87 percent.

April 27, 2016

Lack of pay and support prevents ill or injured UK workers taking time off ⁰

by Sara Bean • Legal news, News, Wellbeing, Workplace

More than half of ill or injured property and construction workers still go into work because they can’t afford to take time off, a new survey on 2000 employees within the UK has revealed. The data gathered by First4lawyers on the run up to Brexit on EU employment law and sick pay has revealed how European countries treat their sick or injured workers. The results show that while a UK worker off work for a month would only receive 15 percent of their monthly wage – those in Germany receive 100 percent. This lack of pay forces many UK workers back into the workplace, but nearly three quarters (71 percent) also say they are scared to have time off work because they fear their employers opinion of them; 30 percent say their boss acts different toward them after asking for time off sick, and more than 1 in 3 say their employer does not support them during this time.

April 26, 2016

Men paid more after having kids, as mothers’ pay and prospects diminish ⁰

by Sara Bean • Comment, Flexible working, Workplace

We’ve observed at Workplace Insight that the reason many women fall behind men in terms of pay and promotion may not be due to direct gender discrimination but becauses when women start having children, they’re penalised for needing a more flexible working arrangement. This theory has been borne out in a series of surveys and now the latest one shows how stacked the job market is against working mothers. According to a new report by the TUC, fathers working full-time get paid a fifth more than men with similar jobs who don’t have children. The report shows that dads who work full-time experience, on average, a 21 percent ‘wage bonus’ and that working fathers with two children earn more (9 percent) than those with just one. The findings are in stark contrast to the experience of working mothers, says the report. Women who become mothers before 33 typically suffer a 15 percent pay penalty.

April 25, 2016

Staff wellness programmes must target mental ill health and obesity ⁰

by Sara Bean • News, Wellbeing, Workplace

Employers see mental health, obesity and high blood pressure as the areas most likely to impact on their employees’ wellbeing over the next few years. This is according to new research by AXA PPP healthcare, which found that three quarters of decision makers (75 per cent) agreed that employers should proactively support their employees to manage their health and wellbeing and why 77 per cent of employers said their company currently has a health and wellbeing strategy in place. The decision makers polled by the healthcare company are concerned that mental health (51 per cent), obesity/high body mass index (44 per cent) and high blood pressure (30 per cent) will be the biggest challenges to employee health over the next five years with the key to better health in the workplace in that period being improved ease of access (46 per cent) and increased availability (46 per cent) of preventive health services for employees.

April 23, 2016

Latest Work&Place + Performance management + Design and people ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Work&Place, Workplace

This week’s Newsletter features the latest issue of Work&Place, which presents a truly global perspective on the forces redefining our relationship with work. In news, the Government extends the One Public Sector Estate scheme and London’s commercial property sector is unaffected by the Brexit jitters. The three day working week is the ideal scenario for the over 40s; current performance management practices discount the digital workplace; and employees spend too much time checking work emails at home. Mark Eltringham says design what you like but don’t discount the impact of adding human beings to the mix; how people have been writing guides to good ergonomics at least since the early seventeenth Century; and that Charles Eames came to have mixed feelings towards his most famous chair. Download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 22, 2016

The new issue of Work&Place is now available to read online ⁰

by Mark Eltringham • Facilities management, Premium Content, Property, Work&Place, Workplace, Workplace design

The new issue of Work&Place is available to view online. As ever it presents a truly global perspective on the forces that are redefining our relationship with work and how designers and managers are creating workplaces and working cultures to help firms and people thrive in the new era. This issue includes: Francisco Vazquez Medem looking at the current state of flexible working in Latin America; Ian Ellison finding the unlikely candidate for the missing piece of the workplace puzzle; Andrea Hak assessing what we can all learn from Yahoo’s recent trials and tribulations; Serena Borghero engaging in the ongoing quest for the truly engaged workplace; and Baptiste Broughton gauging France’s unique revolutionary spirit and how it applies to the worrkplace. Each issue of Work&Place, sponsored by Steelcase and Condeco, is read by well over 60,000 workplace professionals worldwide and invites all those associated with the industry to share their own thoughts and experiences during this tumultuous era. Illustration by Simon Heath.