September 18, 2019
Unless the Government steps up efforts to manage the transition to automation, many people and entire regions of the UK face being left behind and British businesses could find themselves becoming less competitive, says the Business, Energy and Industrial Strategy (BEIS) Committee in a report published today.
September 17, 2019
September 10, 2019
Managers should seriously consider giving their employees the reins for a day to test new research that indicates seven out of 10 employees worldwide (69 percent) say they can do their boss’s job better, despite nearly the same number of workers (71 percent) grading their boss’s competence a B or better.
The Global State of Managers research comes from The Workforce Institute at Kronos Incorporated and Future Workplace, which examined how nearly 3,000 employees in Australia, Canada, France, Germany, India, Mexico, the U.K., and the U.S. would grade their manager’s effectiveness across five factors: communication, competence, empowerment, professional development, and support.
According to the study, employees grade their managers high on competence but nearly fail them when it comes to work-life balance and job coaching. Overall, people feel managers are good at their jobs, with the majority of employees grading bosses an A or B for competence (71 percent) – the highest grade given – and work ethic (70 percent).
Bosses also received high marks (B or better) for their communication skills, people management skills, and ability to handle performance-related issues (all 67 percent). The older the employee, however, the more critical they are of their boss: Baby Boomers1 and Gen Xers grade managers more harshly with a C, D, or F for overall people management skills (37 percent and 38 percent, respectively). Worldwide, the employee-manager connection remains critically important: 70 percent of employees say their relationship with their manager is an extremely or very important factor when deciding to remain at their current job, with 22 percent agreeing it’s somewhat important. Millennial (79 percent) and Gen Z (73 percent) employees feel strongest about the importance of the manager relationship for retention compared with Gen X (66 percent) and Baby Boomer (62 percent) counterparts.
- Nearly seven out of 10 people think they can do their boss’s job more effectively.
- While bosses worldwide are well regarded by their employees, these same employees think they could personally manage even more effectively, with younger Millennial (73 percent) and Gen Z (70 percent) employees most confident they could do better.
- Based on grades given of a C, D, or F, at least one in three employees feel their manager could improve at modelling work-life balance (37 percent); their ability to coach for better job performance (37 percent); handling performance-related issues (33 percent); and communication (33 percent).
- For overall people management skills, the majority of workers would “pass” their boss with an A (26 percent), B (37 percent), or C (25 percent); yet 4 percent of employees give a solid F for performance.
- French, German, and U.K. managers graded worst for competence, while Indian and Mexican workers are happiest overall…with one big exception.
- Indian employees are by far the most satisfied with their managers, with at least eight out of 10 grading managers an A or B in every category. Conversely, French, German, and U.K. workers are by far the most pessimistic about manager performance, as those countries ranked in the bottom three in every category surveyed
- Most competent: India (87 percent); Australia (76 percent); Canada (75 percent); Mexico (75 percent); U.S. (71 percent); Germany (62 percent); U.K. (61 percent); and France (59 percent)
- Best communicators: India (90 percent); Mexico (74 percent); Australia (68 percent); Canada (68 percent); U.S. (67 percent); Germany (59 percent); France (58 percent); and the U.K. (56 percent)
- Hardest-working managers: India (81 percent); Australia (75 percent); U.S. (73 percent); Canada (72 percent); Mexico (70 percent); Germany (63 percent); U.K. (62 percent); and France (58 percent)
- Best job coaches: India (83 percent); Mexico (70 percent); U.S. (64 percent); Australia (63 percent); Canada (61 percent); France (56 percent); Germany (55 percent); and the U.K. (51 percent)
- Most adept at handling performance-related issues: India (86 percent); Mexico (73 percent); U.S. (70 percent); Australia (68 percent); Canada (66 percent); Germany (59 percent); U.K. (57 percent); and France (56 percent)
- Role models for work-life balance: India (80 percent); Mexico (70 percent); Canada (65 percent); U.S. (65 percent); Australia (62 percent); France (55 percent); Germany (55 percent); and the U.K. (53 percent)
Differences by sector and nationality
Despite rating their managers No. 1 in all categories, 95 percent of Indian employees still say they could do their boss’s job better all of the time (47 percent) or some of the time (48 percent). This sentiment is followed by 87 percent of Mexican workers and 71 percent of French workers. Canada (61 percent) and U.S. (59 percent) workers feel the least confident that they could do their boss’s job better – yet it’s still more than half of all employees.
Managers in the technology industry are on top overall, scoring highest marks (A or B) in people management (81 percent), communication (75 percent), and modeling work-life balance (70 percent). Professional services managers (e.g. accountants, engineers, lawyers) rank second-best, with 70 percent of employees grading them a B or better for people management and communication. Employees in the technology (77 percent) and finance (70 percent) sectors say they have a strong or very strong relationship with their boss, followed by manufacturing (62 percent); education (61 percent); retail (61 percent); and professional services (61 percent).
There is room for managers to model better work-life balance in frontline industries – i.e. those who must be present to do their jobs – with 53 percent of employees in federal government, 42 percent in healthcare, and 42 percent in retail giving their boss a C or worse.
Regarding pure competence, managers are graded worst – C or lower – by public safety (44 percent); federal government (39 percent); transportation/distribution/logistics (35 percent); and healthcare (34 percent) employees. More than one in three employees give poor marks of a C or worse for their manager’s work ethic in federal government (37 percent); healthcare (34 percent); transportation/distribution/logistics (34 percent); and manufacturing (33 percent).
Image by Pixabay
September 9, 2019
As many as 120 million workers in the world’s 12 largest economies may need to be retrained or reskilled over the next three years as a result of the advent of artificial intelligence (AI) and automation, according to a new IBM Institute for Business Value (IBV) study. It also suggests that only 41 percent of CEOs surveyed say that they have the people, skills and resources required to execute their business strategies.
September 4, 2019
UK workers are optimistic about the opportunities technology will create in the future as over 90 percent believe it is changing their workplace and everyday lives for the better. Professionals in the UK stand ready to embrace automation, as findings from over 14,500 respondents in the Hays What Workers Want 2019 Report (registration) suggest that they are interested in using the latest digital technology both in everyday life (70 percent) and even more so in the workplace (80 percent). more…
September 3, 2019
New research published by Totaljobs claims that nearly half (49 percent) of workers claims that they have quit a job due to the work relationship with their boss going sour and fewer than one in five (18 percent) feel they can trust their boss. Only a third (34 percent) of workers said they felt confident they could approach their manager about a work-related issue, dropping to just 1 in 5 (20 percent) when raising a personal problem. more…
September 2, 2019
The demand for talent is at an all-time high, and companies need to focus on building out robust and effective diversity and inclusion strategies that attract both permanent and contingent talent, according to new data released by Randstad Sourceright. According to results from the firm’s 2019 Talent Trends survey (registration), 72 percent of permanent talent and 71 percent of contingent talent find it important to work with a company that emphasises creating an inclusive and diverse workplace. more…
August 28, 2019
There has been much talk of digital, agile and organisational transformation for businesses for many years now. While the intricacies of each are separate discussions, one thing is clear – the world of work and the workplace are changing and as businesses we need to adapt.
August 22, 2019
A new analysis of the UK’s jobs market by Accenture claims that despite growing opportunities in other cities, London has increasingly greater demand for talent in emerging technologies than ten other UK cities combined. According to the report, there are currently 422,000 UK-based professionals with skills in emerging technologies such as data analytics, artificial intelligence, blockchain, extended reality and quantum computing.
August 19, 2019
As we live longer lives, it’s inevitable that more of us want to work for longer. It makes good business sense too: with fewer younger people starting work to replace those set to retire in future years, coupled with uncertainty over Brexit and labour shortages, employers can’t afford to lose older workers.
August 19, 2019
News that over one million EU nationals have been given permission to remain in the UK after Brexit, gaining settled or pre-settled status offers businesses expanded talent pools for plugging skills gaps and talent shortages in their workforce. New research claims that talent management concerns are on the rise. With the ongoing ‘war for talent’ intensifying over future skills requirements, businesses must remain vigilant when it comes to the growing technical skills gaps in their workforce, the report suggests. more…
August 15, 2019
Because qualifications are only part of the story for employers, who are placing more emphasis on essential skill sets, like teamwork, presenting and problem-solving, but these are often difficult to assess at the recruitment and selection stage. In response, leading organisations from the education and employment sectors (the CIPD, The Careers & Enterprise Company, Business in the Community, the Gatsby Foundation, EY Foundation and the Skills Builder Partnership) have come together for the first time to agree a universal framework for essential skills. It will build on the Skills Builder Framework, already used by over 700 organisations, and set out the skills needed to thrive at work, as well as how these can be assessed and developed. It can be used by students, workers and employers. more…