Search Results for: human resources

November 23, 2015

Two thirds of managers have little idea what their organisation’s strategy is ⁰

by Mark Eltringham • Facilities management, News, Workplace, Workplace design

While facilities and human resources managers continue to agonise over their lack of strategic influence, a new study from researchers at the London Business School and MIT confirms what cynics may have suspected all along; a significant number of senior managers don’t have any real idea what their organisation’s strategy is in the first place. According to the study of 11,000 senior executives and managers from 400 companies worldwide, only around a third of respondents were able to correctly identify their employer’s main strategic priorities. “We asked people to list their company’s top three to five priorities”, says Rebecca Homkes, a fellow of London Business School, who led the study. “Even with five tries, on average only around 50 per cent could list the same one priority and only a third can list their firm’s top three priorities. For firms to execute a strategy well, that strategy must be clearly communicated and understood throughout the organisation.”

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November 6, 2015

Email overload draining your productivity? Let your tech answer for you ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

At this week’s CIPD conference in Manchester, HR Godfather Cary Cooper used his keynote address to highlight the deleterious effects of email on productivity and wellbeing. He once more highlighted how email remains the single most substantial drain on people and called on the serried ranks of managers to take up arms against our overstuffed inboxes. No doubt he now welcomes the news that one tech company is determined to become the solution to the problem, even though they’re also the cause of it. Google have launched a system called Smart Reply for Gmail users which uses a ‘deep neural network’ to analyse incoming emails and suggest three likely replies to mobile users to choose from, enabling them to respond quickly and without expending too much energy. Responses are not based on any insight into the user’s own preferences, but what the system considers likely as a general rule.

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November 5, 2015

Data transforms the roles of offices and the people who manage them

by Philip Ross • Comment, Facilities management, Technology, Workplace

The modern workplace creates the physical,technological and cultural point of intersection between a number of abstract or movable facets of the business, including people, technology, culture and creativity. That has always been true to a large extent but with the growing complexity of exactly how, when and where we work, this role of the office as the epicentre of it all has been thrown into sharp relief. With that has come a greater understanding of the intersections that exist between disciplines such as IT, FM and HR. In some areas, the roles already appear indistinguishable and I believe this will only become more apparent. The main driver of that growing convergence of roles will be the availability of data to make informed decisions about interrelated aspects of organisational culture, work practices, office design and management and the development and motivation of individuals.

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November 1, 2015

UK productivity undermined by rule-heavy workplaces, claims report ⁰

by Mark Eltringham • Events, News, Workplace

Employers can unleash the productivity of their workers by allowing them more scope to use their initiative, create more stimulating work and reduce the burden of unnecessary rules and procedures, according to a new report which considers productivity from the employees’ perspective. The latest Employee Outlook Survey from the Chartered Institute of Personnel and Development (CIPD), surveyed over 2,000 UK employees, asking what enabled them to be most productive. The most common responses were interesting work (40 percent), being able to use their own initiative (39 percent) and being given tasks which complement their skills (25 percent). On the other hand, the most common hurdles to employee productivity were unnecessary rules and procedures (28 percent), not having the resources available to do their jobs (28 percent) and office politics (24 percent).

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September 21, 2015

New study highlights the key roles of real estate at UK’s top law firms ⁰

by Mark Eltringham • Case studies, Facilities management, News, Property, Workplace design

The UK’s top law firms are spending more on their real estate and allocating more space to staff, following years of reductions. Those are two of the key findings of a new report from The Lawyer magazine and property consultants JLL. Around half of the UK’s Top 200 law firms shared detailed data with the study, which also incorporates publicly available information on transactions. The study also takes into account the links between real estate strategy and broader strategic, management and human resources issues. While the report says the amount of space dedicated to each lawyer has risen by 7 percent over the last two years and the costs of owning real estate have also risen markedly, it also describes how many firms are now actively using flexible working to reduce real estate costs.The report concludes with a speculative look at future trends, including the uptake of coworking space.

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July 30, 2015

Over half of employees believe 9 to 5 work is an outmoded concept

by Sara Bean • Flexible working, News, Workplace

We’ve heard a lot lately about the plight of workers to take their work home, but according to new research by CareerBuilder.com, for a majority of workers, checking emails from home is their own choice. Well over half (63 percent) believe that working 9 to 5 is an outdated concept, with nearly 1 in 4 (24 percent) checking work emails during activities with family and friends. Half of these workers (50 percent) check or respond to work emails outside of work, and nearly 2 in 5 (38 percent) say they continue to work outside of office hours. Though staying connected to the office outside of required office hours may seem like a burden, most of these workers (62 percent) perceive it as a choice rather than an obligation. Interestingly, 50 percent of those aged 45 – 54 compared to 31 percent of 18- to 24-year-old are willing to work outside of office hours.

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July 28, 2015

Beyond branding – how workplace design can express a firm’s culture

by Gary Chandler • Comment, Facilities management, Workplace, Workplace design

When it comes to the incorporation of branding and identity into a workplace, there is a simple option, which is to produce a design that faithfully incorporates the firm’s logos, colours and straplines in the interior. There’s nothing wrong with this, except for the fact that it is literally superficial and so may miss the opportunity to create an office design that scratches beneath the surface to reveal what lies beneath. When you get past the layers of branding and identity, you uncover something that we call culture. This can take things to a whole new level because the challenge becomes how to create a workplace design that communicates and fosters both the identity and the culture of the organisation. The benefits to the organisation can be enormous, not least because this approach bridges a number of disciplines such as human resources and office design and so drives a number of strategic objectives.

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July 23, 2015

Majority of managers are ready to welcome robots in the workplace

by Mark Eltringham • News, Technology, Workplace

The relationship between mankind and the beings it creates has been a staple of science fiction ever since Mary Shelley first dreamt up her tale of Frankenstein and his creature. It’s an enduring idea because it poses questions about the nature of life and what it means to be human. We’re now about to address those questions in real life for the first time and we’ll need to address their mundane as well as profound implications, including the advent of robots in the workplace. As things stand, the problem is that you can come up with any answer you like to these questions because, for every report that a robot has displayed a degree of self awareness, another will tell you about a robot in Germany crushing a man to death. And for every piece of footage disconcertingly showing a robot learning to clear hurdles like an Arab stallion, you can find dozens of them falling over like drunks.

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June 25, 2015

Employers lagging behind the workplace revolution say CIPD and BIFM

by Sara Bean • Facilities management, News, Workplace, Workplace design

There is strong and mounting evidence on how organisational culture and the workplace environment influence the quality of our work and working lives. This is according to a major new joint report by the CIPD and BIFM, In Search of Better Workplaces, which forms part of a wider initiative, The Workplace Conversation, an ongoing collaboration between the FM and HR bodies, which explores the evolution of the working environment and what the future of the workplace looks like. The report says that to make the purpose of workplaces clear a completely different approach is required, individual to an organisation, and which reflects what it is trying to achieve and how it wants to achieve it. It adds that good workplace design should be available for everyone and not the sole preserve of cash-rich private sector organisations. There is a range of starting points and organisations should take steps that are the right size for them.

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May 25, 2015

Clerkenwell Design Week explores the links between design and the individual

by Mark Eltringham • Comment, Events, Flooring, Furniture, Workplace design

For a show with such an international perspective there are many aspects of Clerkenwell Design Week that mark it out as a typically British event. There’s the weather, of course, which can vary from day to day between drizzle and bright sunshine, marking the difference between visitors dodging showers and huddling in showrooms or spilling out onto the pavements to drink beer and talk turkey. Then there’s the very idea of Clerkenwell itself, a district in East London historically associated with the arts and crafts movements, dodgy dealings, immigrant artisans and labourers and the sort of denuded former glories that those with the right mindset like to appropriate and reinvent. London may exist as a City State within the UK, but it also provides the beating heart for many nationwide industries. For the UK office interiors industry that heart can be found in Clerkenwell.

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April 22, 2015

Flexible working and smart tools prove a big hit with UAE employees ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just in the UK where employees say they are attracted by the idea of flexible working. A new study from YouGov commissioned by the Dubai based Federal Authority for Government Human Resources (FAHR) claims that employees in the United Arab Emirates now rate employers most highly for the smart tools and flexible working opportunities they offer. The study of over 1,000 employees and HR professionals in the UAE was commissioned to uncover emerging trends in human capital management. It found that 64 percent of employees rate flexible working hours, provided by employers based on personal circumstances, as good or very good, which is particularly prevalent amongst Emirati respondents (83 percent). The majority of employees (74 percent) also believe a remote and flexible work schedule increases their productivity.

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April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.