The future workplace will only thrive with social and customer experience at its heart

by • Comment, Workplace design

future workplace has a lot to learn from hospitalityOne important concept the pandemic has taught us is that irrespective of where we work and whatever form the future workplace takes, our brand must remain strong. With much of our workforce now working from home, how do we bridge the gap between corporate and home life? As head offices re-form into social hangout hubs, and dining tables become makeshift desks, one message is loud and clear – connection with and delight in a brand is everything. From our internal talent and culture, and supply partnerships, to external customer persona, we must strengthen our culture both inside and out. (more…)