August 6, 2026
London named world’s most intelligent city in new AI benchmark report from BCG
London has been ranked as the world’s most intelligent city in the inaugural Intelligent Cities Index from Boston Consulting Group (BCG), reflecting the capital’s ability to translate AI, digital technology and innovation into economic opportunity and improved public services. The study assessed 61 major cities across 39 countries against five measures of “intelligent city” maturity: resident outcomes, strategy, technology adoption, ways of working in government and enabling factors such as infrastructure, talent and investment. London topped the overall ranking ahead of Dubai, New York City, Washington DC and Amsterdam. (more…)
July 22, 2026
Why most marketing teams are using AI wrong (and how to fix it)
Nearly nine in ten marketers now use generative AI somewhere in their workflow, up from roughly half just two years ago. That’s one of the fastest adoption curves any marketing technology has ever seen. And yet, according to McKinsey’s ongoing research into marketing’s use of AI, most organizations still haven’t scaled AI beyond isolated pilots, and a majority of European marketing teams in particular haven’t advanced their gen-AI maturity at all. (more…)
July 15, 2026
Business leaders expect AI to expand rather than shrink workforces, JLL report claims
Most senior business leaders expect artificial intelligence to lead to workforce growth and job redesign rather than widespread redundancies, according to new global research from commercial real estate firm JLL. The company’s 2026 Future of Work Survey, based on responses from more than 2,200 C-suite executives and corporate real estate leaders across 21 countries, found that 60 percent of respondents expect their organisations to increase headcount over the coming years, while the same proportion believe AI will reinvent existing roles rather than replace them. The findings challenge what JLL says are widespread concerns about AI-driven job losses, although the report acknowledges that some roles are still expected to disappear as organisations adopt the technology. (more…)
July 8, 2026
AI can automate work, but it can’t automate trust
Businesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)
June 24, 2026
People are increasingly concerned that their job roles are becoming irrelevant
A new report from Arden University suggests that while many UK workers recognise the growing pace of change in the workplace, only around half are actively developing new skills to keep up with new and emerging job roles. The survey of 2,000 UK employees found that 58 percent believe their industry is changing faster than before, yet only 51 percent said they are currently engaged in upskilling. The findings have been released as part of Arden University’s Future of Work and Learning Report. (more…)
June 17, 2026
One third of knowledge workers considering career change over AI concerns
A third of knowledge workers are considering moving to a different industry because of concerns about the impact of artificial intelligence on their careers, according to a new survey from Adaptavist. The poll of 2,500 professionals in the UK, US, Canada, Germany and Spain, claims that 33 percent are actively looking to change industries due to fears about AI. A quarter of respondents said they are specifically considering moving into sectors they believe are less exposed to automation, including manual occupations. (more…)
May 27, 2026
What does Gen Z really think about AI? Boooooo!
I regularly meet with CEOs and Board members and the conversation always comes around to the same topic: how can we attract new talent? C-Suite upwards are borderline-obsessed by how to recruit and retain younger employees, eager to harness their energy, enthusiasm and the total lack of work-life boundaries that will come with experience. When keynote speakers were tasked with motivating graduating students during commencement speeches this year, they naturally looked at what was ‘in vogue’ and landed upon AI. This is hardly surprising. We cannot contact, purchase from or seek assistance from an organisation, without butting up against an AI agent, eagerly waiting to ‘help’. We are constantly being told that AI is the unavoidable future and so, for Gen X/ Boomer speakers seeking to connect with Gen Z and garner their approval, AI was a natural talking point. Except, it wasn’t. In a beautiful act of rebellion, Gen Z have taken a different path and have made their feelings about AI known. Loudly. (more…)
May 21, 2026
Companies are adopting AI more quickly than their staff can adapt
Adecco has warned that companies are accelerating the adoption of artificial intelligence faster than they are preparing their workforces for the change, according to a new global study of senior business leaders. The report, The Human Premium: Leadership Beyond the Algorithm, is based on a survey of 2,000 executives across 13 countries whose organisations collectively employ more than 8.6 million people. It highlights what Adecco describes as a growing gap between AI ambition and organisational readiness. (more…)
May 14, 2026
Firms are ignoring the needs of people in the adoption of AI, and it will cost them
Companies that fail to adopt a people-focused approach to artificial intelligence risk losing their best AI employees within the next two years, according to new research from Gartner. The analyst firm predicts that by 2027, half of enterprises without a “people-centric strategy” will see top talent leave the organisation. The warning reflects growing concern that many organisations are pursuing AI deployment primarily through cost reduction and automation rather than workforce development. Gartner argues that firms focused solely on replacing jobs with the technology are unlikely to achieve the long-term returns they expect. (more…)
May 5, 2026
Geopolitics reshapes CEO priorities as firms focus on profitability, AI and dealmaking
Geopolitical instability has become the dominant concern for global business leaders, prompting a shift in corporate strategy towards profitability, resilience and targeted growth, according to the latest EY-Parthenon CEO Outlook Survey. The quarterly study, based on responses from 1,200 CEOs across 21 countries, suggests that executives are adapting to what they see as a prolonged period of structural uncertainty by tightening their focus on disciplined investment, artificial intelligence and strategic transactions. More than half of respondents, 56 percent, identified geopolitical risk as the most significant threat to their business over the next 12 months, representing a rise of 28 percentage points since September 2025. The findings indicate that geopolitical pressures are now shaping boardroom priorities more directly than in previous years. (more…)
May 5, 2026
Microsoft report claims AI agents will reshape organisations and redefine knowledge work
Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)
July 9, 2026
Most organisations are investing in AI. Far fewer are preparing leaders for it
by Adrian Seligman • AI, Comment