London has been ranked as the world’s most intelligent city in the inaugural Intelligent Cities Index from Boston Consulting Group (BCG), reflecting the capital’s ability to translate AI, digital technology and innovation into economic opportunity and improved public services. The study assessed 61 major cities across 39 countries against five measures of “intelligent city” maturity: resident outcomes, strategy, technology adoption, ways of working in government and enabling factors such as infrastructure, talent and investment. London topped the overall ranking ahead of Dubai, New York City, Washington DC and Amsterdam. More →

Ask a finance director what their ERP system does and most will describe what it used to do: hold the ledger, run payroll, generate the month-end report nobody reads until something in it is wrong. That description is going stale fast. The systems running underneath most mid-sized and large businesses are changing shape, and the change matters well beyond the finance department. It touches headcount planning, office layout, training pipelines, and how quickly a business can respond when the market shifts under it. More →

The digital edition of issue 20 of Works magazine is now available for you to read here.  The new issue explores a workplace sector that is becoming increasingly confident about its future, even as it navigates rapid technological, social and economic change. The latest edition brings together major workplace projects, design debates and industry commentary that point to a common theme: the enduring value of connection, community and shared experience in an age of uncertainty. More →

A lack of consistency in recycling bin colours across UK local authorities is creating unnecessary complexity for organisations attempting to comply with England’s Simpler Recycling regulations, according to new research based on Freedom of Information requests. Analysis by commercial waste services provider Direct365 found at least 80 different combinations of bin colours are currently in use across 190 local authorities, raising concerns that the absence of a national colour-coding system is undermining efforts to improve recycling performance. More →

According to JLL’s 2026 Future of Work Survey, most C-suite and corporate real estate leaders now expect AI to redesign roles and grow headcount rather than reduce it. While this is likely a relief for those who previously worried about AI making their roles obsolete, it also creates new pressure on organisations to integrate AI into their operations. This pressure is increasing the demand across the board for managed service providers (MSPs). At the same time, it is increasing the scope of responsibilities modern MSPs are now expected to offer. Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response. More →