Book review: Workspace Made Easy

Book review: Workspace Made Easy

Workspace Made Easy by Kursty Groves and Neil Usher offers a step-by- step-guide through the complexities of creating and implement a workplace strategy from first principles through to occupying a space and changing it over timeThere’s a dog-eared, yellowing paperback on my bookshelf called Understanding Offices. Written by Joanna Eley and Alexi Marmot, it dates from 1995. It is a handbook for everybody who needed to know how to develop a workplace strategy during the infant phase of the digital and cultural revolution of the late 20th Century. I used to refer to it all the time, but now it serves mainly as a reminder of how much has changed over the past thirty years, and also how little. More →

Connection through design: The role of office designers in fostering workplace ties

Connection through design: The role of office designers in fostering workplace ties

For office designers creating spaces that foster rich, interpersonal connections between colleagues both in-person and remote is essential.For office designers creating spaces that foster rich, interpersonal connections between colleagues both in-person and remote is essential. Design with Impact is a philosophy that can help workplaces prepare to host these meaningful interactions, cultivating a shared sense of purpose among employees. There are many ways that people connect with spaces and within spaces. Physical connection is the most fundamental, and perhaps most obvious type of workplace connection. In-person interaction allows for immediate communication, the ability to read body language, and some would argue, a more meaningful connection than any relationship that can be built over video call. More →

Want a creative workplace? Make life difficult and chaotic for yourself

Want a creative workplace? Make life difficult and chaotic for yourself

The best time to launch a magazine about people, technology, work and the creative workplace was not March 2020. We did it anywayWe launched IN Magazine officially on the 4th of March 2020. So, this month marks some sort of anniversary. You could argue that this was the worst day in the history of mankind to launch a new magazine about people, work and workplaces and you’d probably be right. People were already not shaking hands. They had begun deserting public transport and planning for less contact with each other. Lockdown was only a couple of weeks away. More →

Is it fair that AI defines if you deserve a job?

Is it fair that AI defines if you deserve a job?

As AI continues to push the boundaries of what is possible, impacting not just personal endeavours but also professional pursuits, one important question emerges: is it fair that AI defines if you deserve a job?The rise of AI-driven hiring processes has undoubtedly transformed the recruitment landscape, and we know it. But is it fair that AI defines if you deserve a job? Ultimately, the answer to this question is not just a technical or logistical issue, it is a profoundly ethical one. AI (artificial intelligence) has revolutionised the way we interact with technology, increasingly permeating various aspects of our lives, from virtual assistants to complex algorithms shaping our online experiences. More →

Why a ‘listening culture’ could do more harm than good 

Why a ‘listening culture’ could do more harm than good 

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →

Put on your own mask first: Leadership strategies for stress management and emotional resilience

Put on your own mask first: Leadership strategies for stress management and emotional resilience

It can be easy when we’re in high stress situations to think only about how the stress is affecting us.Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

How AI will transform the way we design and manage the places we work

How AI will transform the way we design and manage the places we work

The future of work is here. It's AI-powered, human-centered, and brimming with possibility. Are you ready to shape it?The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

We still display status in office design, but in new and subtle ways

We still display status in office design, but in new and subtle ways

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the  embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

More →

Addressing bad behavior with good policy

Addressing bad behavior with good policy

Addressing bad behavior in the workplace should be seen as both a challenge and an opportunity, writes Laura DribinThe COVID-19 outbreak (and subsequent lockdowns) did a number on us in our workplaces and in our homes—and we are still paying the price in so many ways. Did employees and managers get so used to remote work that they totally forgot that humans are social creatures and social interaction is vital to our wellbeing. Sometimes it feels that way. I have spent most of my career working on and managing large global projects. Issues that arose always seemed to be focused on headquarters- and/or remote-location considerations but nothing so serious that it would hinder the project team(s) from working together. More →

Living the dream of better times for a new generation

Living the dream of better times for a new generation

As a new Labour Prime Minister settles into office with a thumping majority behind him and with the Conservative opposition in utter disarray, it’s difficult not to think back to 1997 and the wave of euphoria that over took the nation. Here was a Labour government that seemed to understand the issues the country faced and the direction of travel it needed to take in the future. Tony Blair was 43 years old when he took office (nearly 20 years younger than Keir Starmer is now) and had an instinctive grasp for what Generation X craved. After all, he was the first British Prime Minster to grow up with rock and roll and appeared to embody a generational shift like no politician before him. More →

The facilities manager’s fear of the penalty kick

The facilities manager’s fear of the penalty kick

facilities managersOn the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

More →

Book review – Working Assumptions by Julia Hobsbawm

Book review – Working Assumptions by Julia Hobsbawm

This is almost certainly the most important book about work and workplaces to appear in the first half of this year. Working Assumptions by Julia Hobsbawm will be one of the two most important published this year, as we shall soon discover. It is also one packed with wisdom, knowledge and a central premise that is undoubtedly true. Namely that the events of the past four years have given us the opportunity to rethink how we work and so how we spend our days and our lives more generally. More →