Employee experience is more important than ever

Employee experience is more important than ever

Work cafe by Boss and the employee experienceEmployee experience has never been so high on the corporate agenda; with recent figures finding that over 69 percent of businesses are currently concerned about talent shortages and difficulty hiring. With this in mind, organisations that want to grow must provide a market leading experience in order to remain competitive and attract and retain new talent. Companies that invest in their unique employee experience make four times more profit than those who don’t. More →

So what’s happening to all the plexiglass we thought was a solution last year?

So what’s happening to all the plexiglass we thought was a solution last year?

hyperobjects plexiglass styrofoamIn 2008, the philosopher and ecologist Timothy Morton coined the term hyperobject to describe things that can’t be seen directly or experienced at a point in time or space but which are nevertheless vast and important.  The example he gives is Styrofoam. We might be able to see a small number of cups or fast-food trays, but what we can’t see is all the Styrofoam ever produced. It is a hyperobject and one that will last for at least 500 years, even if we stopped producing it today.  More →

Shift to hybrid working highlights the value of weak ties

Shift to hybrid working highlights the value of weak ties

hybrid workingSomething we can expect to hear a lot about in the near future is the power of weak ties. It’s a well-established idea in sociology, anthropology, and social network analysis theory. But it’s about to be invigorated as a way of thinking about workplaces in the wake of two major peer-reviewed studies into the effects of remote work and hybrid working on people and the way they work with each other. According to the most widely cited paper on the subject of relationships, Mark Granovetter’s The Power of Weak Ties, The relationships between people can be categorised as strong, weak or absent. The latter is self-explanatory. Strong ties exist between people who are related, friend or who interact on a day to day basis. More →

Time for businesses to step up and deliver flexibility and wellbeing for workers

Time for businesses to step up and deliver flexibility and wellbeing for workers

wellbeing and flexibility matterAt this time of year, with events such as Happiness at Work Week and Mental Health Awareness Day, mental health and wellbeing have been brought into sharp focus. Businesses are starting to look forward with a small degree of optimism. This optimism is not necessarily derived from the current state of their business or even their sector, but rather from being able to make proactive plans rather than in reactive mode which has been the default setting for the past 18 months.  This is a challenge, but one which can be met with a degree of excitement and anticipation as the business has a chance to make an impact both within its business surroundings, but also for the people who work within the business. More →

The way we talk about hybrid working can reflect a failure of imagination

The way we talk about hybrid working can reflect a failure of imagination

hybrid working is not the only option we haveThe events of the last 18 months have given us a once in a generation opportunity to reinvent work. Our generation can create a discontinuity between the assumptions of the past and the opportunities of the future. To capitalise on these opportunities though we have to dispense with the assumptions we hold about work and the places where work takes place, including many of the assumptions we hold about hybrid working. We have to re-examine the purpose of the office and what form it might conceivably take in the future before we can decide if it has any place in our plans. More →

Progress depends on heterodox thought and difficult questions

Progress depends on heterodox thought and difficult questions

Between the 9th and 13th Centuries, the world’s intellectual centre and the source of much of its progress, discovery and achievement was Baghdad. This was the Muslim Golden Age and at its core was the House of Wisdom, established by the Caliph Harun al-Rashid. At one point, this library housed the largest collection of books on Earth and drew the greatest minds in the world to share ideas, innovate and explore ancient sources of science and wisdom from Greek and Persian texts. Muslim, Jewish, Christian and atheist scholars worked together to advance human understanding until a slow decline culminated with a later Caliph declaring that its diversity of thought should bow to a literal interpretation of the Quran and Hadith.

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The truth about the workplace comes out of the well

The truth about the workplace comes out of the well

The debate about the workplace and the future of work gets more interesting by the week. In the last few days alone, I’ve listened in on three great speakers talking about the opportunities, challenges, nuances and complexities of it all in a way that has been all but impossible in the past 18 months. In addition, Nigel Oseland has published his new book on people-centred work. Jo Owen’s new book on hybrid working is similarly a breath of fresh air on that particular subject. More →

Employees don’t have survey fatigue – they are tired of being ignored

Employees don’t have survey fatigue – they are tired of being ignored

An employee survey can offer fantastic insight into the highs and lows of working for your company, and how employees perceive and understand your business culture. These survey responses can allow mangers and leaders to make proactive and positive changes to the business, improve employee engagement and ultimately increase business success. However, research tells us response rates can be as low as five percent. More →

Developing a future of work strategy depends on asking the right questions

Developing a future of work strategy depends on asking the right questions

future of work strategyThe rapid changes to our working lives caused by the global pandemic have prompted a great deal of debate about the future of work, the workplace and corporate real estate generally. At the highest levels of management within many organisations, leaders are now reflecting on their experiences and asking searching questions about their ways of working. More →

Winds of change are blowing through the office

Winds of change are blowing through the office

Whilst driving through Zürich in a hailstorm I passed a Mercedes with a plastic bin liner taped over a missing window. Two thoughts struck me. First: this must be the result of the owner locking himself out of the car, as car crime is a fictional event in Switzerland (bike theft is preferred). The second was how utterly pointless this flapping piece of plastic served as an attempt to seal the broken window. More →

Resilient companies need the trust of their employees more than ever

Resilient companies need the trust of their employees more than ever

Since offices reopened, there has naturally been a much greater focus on health and safety. Office managers everywhere have deployed one-way corridors, anti-viral disinfectant wipes, and daily temperature checks in order to ensure that those who have returned to the office feel safe. Globally, businesses have learned to cope with these adverse circumstances, but there are other lessons from the past year that we should use to refresh the workplace as well. More →

The commercial property market is changing rapidly, and for the better

The commercial property market is changing rapidly, and for the better

commercial propertyPredicting behaviours in the commercial property market is never an easy thing, yet we know that the pandemic has drastically altered this market. Whilst some players have advocated ‘the end is nigh’ for all office space, research shows a different picture emerging – namely the office space as we know it is evolving into something different. The impact of prolonged uncertainty has fuelled change.  However, there are other forces at work shaping a brighter and more varied future for office space. More →

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