About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

March 20, 2025

Our happiness depends on kindness and connections with other people

by Mark Eltringham • News, Wellbeing

The World Happiness Report 2025, released today to coincide with the UN’s International Day of Happiness, reveals that people are generally kinder than commonly perceived, and that social connections play a pivotal role in determining how happy we are. The report highlights a significant disparity between perceived and actual acts of kindness within communities. Global studies on the return of lost wallets indicate that actual return rates are approximately double what people anticipate. This suggests that communities are more benevolent than individuals often believe, and recognising this kindness is strongly associated with higher happiness levels. More →

March 12, 2025

Brain rot is the word of the year and we only have ourselves to blame

by Mark Eltringham • AI, Comment

In December, ‘brain rot’ was announced as the word or phrase of the year 2024 according to the Oxford University Press. And right on time, we had the viral story of the hawk tuah girl meme coin rug pull to prove it. If you don’t know what any of that means, then do yourself a favour by not finding out. I do know and feel as if something meaningful and important has been cauterized from my brain for ever to make way for it. More →

January 28, 2025

A break in the workspace-time continuum

by Mark Eltringham • Comment, Wellbeing

The fracturing of time and place underlies every one of the great workplace issues of our time. Everything that springs from this – the where, when, how, what and why of work – is defined by the shattering of any fixed idea we may once have had of a time and a place to work. Because the challenge to these traditional ideas is now so inextricably linked in our minds with new technology, we might often forget that people have been asking questions about how we can get the most out of each day for thousands of years. Tempus fugit after all, and as a consequence we’ve always known that how we spend our days is how we spend our lives. More →

January 28, 2025

Most people are happy for AI to inform decisions about work, CIPD claims

by Mark Eltringham • AI, News, Workplace

To coincide with National Productivity Week, a CIPD poll suggests that almost two thirds of people (63 percent) would trust artificial intelligence (AI) to inform – but not make – important decisions at work. According to the poll of over 2,000 people, over a third (35 percent) wouldn’t trust AI to make important decisions at work, preferring to use human intelligence. Just 1 percent of respondents would trust AI to make important work decisions. More →

January 22, 2025

The constant craving to put numbers on working relationships

by Mark Eltringham • Features, Workplace design

The answer to the great question of life, the universe and everything is not 42, as you may have been led to believe. It’s 1/137 (or near enough). This is the greatest of the two dozen or so universal constants. According to current thinking, without the physical and quantum relationships it describes, the universe as we know it could not exist. More →

January 20, 2025

Forget all the talk of Blue Monday; work is still (largely) good for us

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. More →

January 17, 2025

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated and the better your furniture and surroundings. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

December 19, 2024

The Internet and a pile of turtles that goes all the way down

by Mark Eltringham • Comment, Technology

In his 1998 book A Brief History of Time, Stephen Hawking relates the following anecdote: “A well-known scientist (some say it was Bertrand Russell) once gave a public lecture on astronomy. He described how the earth orbits around the sun and how the sun, in turn, orbits around the centre of a vast collection of stars called our galaxy. At the end of the lecture, a little old lady at the back of the room got up and said: “What you have told us is rubbish. The world is really a flat plate supported on the back of a giant tortoise.” The scientist gave a superior smile before replying, “What is the tortoise standing on?” “You’re very clever, young man, very clever,” said the old lady. “But it’s turtles all the way down!”

December 18, 2024

A divine spark of inspiration for office occupiers and designers

by Mark Eltringham • Briefing, Premium Content, Workplace design

Organisations are having to rethink the form and function of their offices in ways unprecedented in their relatively short history. And perhaps the biggest challenge is to create places to work that reflect the organisation’s culture and the needs of the people who work there (some of the time). One possible framework for aligning an office design model with the culture of the organisation is presented in a supplement published for IN Magazine called Gods of Work. Published in partnership with Modus, it draws on management and organisational theory and established models of office design to suggest solutions to some of the challenges facing organisations as they rethink the way they work. The office of the future for most organisations will be smaller, but much better and we hope this becomes an invaluable guide for those setting out on that path.

December 17, 2024

How Charles Handy changed the way we speak about the workplace

by Mark Eltringham • Comment, Facilities management

Originally published in 2019. There are writers whose language pervades our discourse so extensively that even those who have never heard of them will echo not only their sentiments but also their means of expression. One of these people is Charles Handy, who has just published his latest book 21 Letters on Life and its Challenges at the age of 87. His work resonates to this day and not least because he was so far ahead of the curve in detailing many of the characteristics of modern organisations and the challenges created for everybody by the changing nature of work and business. More →

December 5, 2024

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

by Mark Eltringham • Features, Wellbeing

Life imitates art. Scientists have discovered that lab mice may be conducting their own experiments on us. A paper published in the journal Current Biology speculates that mice seem to be testing their testers. They do this by deviating from simple behaviours such as responding to rewards to work out what might happen. “These mice have a richer internal life than we probably give them credit for,” explained Kishore Kuchibhotla, senior study author and an assistant professor of neuroscience at Johns Hopkins University. “They are not just stimulus response machines. They may have things like strategies.” More →

November 18, 2024

How you can help us to understand and shape the future of office design in Europe

by Mark Eltringham • News, Workplace, Workplace design

After four years, The Great Workplace Conversation continues apace as we try to understand the threats and opportunities presented by the shift in the way we think about the way we work in the wake of the pandemic. Now you can help us to understand the forces at work in this shift by taking part in a short survey we have developed in partnership with our friends at the Workspace Design Show. The results will help workplace professionals across the continent to better understand how they can optimise their own workplaces, office design and work cultures. More →