About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

The Kafka trap of return to office arguments

The Kafka trap of return to office arguments

by • Comment, Flexible working

This month I witnessed somebody misapplying the work of Kafka in an attempt to make a middlebrow point about the so-called return to officeRecently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. More →

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by • Comment, Wellbeing, Workplace design

agile working began in the coal fields of NottinghamshireThe idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

Underutilised office space? I just can’t be bothered with it

Underutilised office space? I just can’t be bothered with it

by • Comment, Flexible working, Workplace design

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

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Workplace design and the corrective force of rediscovery

Workplace design and the corrective force of rediscovery

by • Comment, Workplace design

rediscovering workplace designIt has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

The facilities manager’s fear of the penalty kick

The facilities manager’s fear of the penalty kick

by • Comment, Facilities management

facilities managersOn the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

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The final word on … responsibility

The final word on … responsibility

by • Business, Comment

There have been many experiments  over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.

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The final word on workplace wellbeing

The final word on workplace wellbeing

by • Comment, Wellbeing

The final word? Of course not. Five years ago this month, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeingThe final word? Of course not. Nearly six years ago, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeing. It was the final nail in the coffin of scientific management and its central notion of the office as a factory, subject to rigid times and places of work and manufacturing’s culture of process, efficiency and productivity. The office a splice of factory and panopticon. More →

A hazy shade of Winter: Nigel Oseland sounds off on the Workplace Cocktail Hour

A hazy shade of Winter: Nigel Oseland sounds off on the Workplace Cocktail Hour

by • News, Podcasts, Premium Content, Wellbeing, Workplace Cocktail Hour

It’s bitterly cold outside but over a glass of hazy IPA, Nigel Oseland and Mark Eltringham warm to a conversation about fish guts, the sounds that make us cringe, what comfort means to different people and what it would really take to get them to spend more time in the office. And it’s not free fruit, corporate sanctioned togetherness or quirky office features. Nigel also explains why firms might be getting it wrong when it comes to managing which people use which spaces in agile environments. We also discuss how people overestimate their own productivity and underestimate that of their colleagues and what that means for the way we organise. More →

Workplace piffle, humane design and throwing away the blank slate

Workplace piffle, humane design and throwing away the blank slate

by • Comment, Technology, Wellbeing, Workplace design

workplace designThe piece I wrote on workplace bullshit came in for quite a bit of attention when it was published and also meant I was pointed to this excellent article on how to spot it when you see it. Lots is said about the skills we’ll need to cope with the challenges of the current Century, but this is perhaps one of the most important. Especially trying to spot it in ourselves. Paradoxically, but understandably, we already seem reasonably able to spot it in our politicians and other people we don’t quite trust. More →

A divine spark of inspiration for office occupiers and designers

A divine spark of inspiration for office occupiers and designers

by • Briefing, Premium Content, Workplace design

Organisations are having to rethink the form and function of their offices in ways unprecedented in their relatively short history. And perhaps the biggest challenge is to create places to work that reflect the organisation’s culture and the needs of the people who work there (some of the time). One possible framework for aligning an office design model with the culture of the organisation is presented in a supplement published in the current issue of IN Magazine called Gods of Work. Published in partnership with Modus, it draws on management and organisational theory and established models of office design to suggest solutions to some of the challenges facing organisations as they rethink the way they work. The office of the future for most organisations will be smaller, but much better and we hope this becomes an invaluable guide for those setting out on that path.

Forget all the talk of Blue Monday; work is still (largely) good for us

Forget all the talk of Blue Monday; work is still (largely) good for us

by • Comment, Facilities management, Wellbeing, Workplace

blue mondaySo here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. More →

AI roles now make up over a quarter of all tech jobs advertised in the UK

AI roles now make up over a quarter of all tech jobs advertised in the UK

by • News, Technology

AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters.AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters. An analysis of 6,073 live tech roles advertised online in January 2024 found that 1,652 roles fundamentally required AI skills. Demand for talent with relevant skills has boomed in the last year with the rise of generative AI tools offering significant boosts to productivity and efficiency in the workplace. More →

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