About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

Summing up where the office now stands in the scheme of things

Summing up where the office now stands in the scheme of things

by • Comment, Flexible working

A painting in the style of Edward Hopper of a lone man waiting to board a commuter train to get to the office The argument about what it takes to encourage people to come into the office more often seems to have boiled down to an equation. It’s now common to hear somebody argue that the office has to be worth the commute it takes to get to it. So, if you want people to spend more time in the building, you need to do the maths. O must be greater than or equal to C More →

The human mind and body are not really machines for living in

The human mind and body are not really machines for living in

by • Comment, HR

It is ironic that while we live in a world in which we are witnessing the automation of more and more human skills and capabilities, we are often best able to understand the way people function with symbols of mechanisation. That is the underlying conceit of what turned out to be one of the animated film events of recent years, Pixar’s Inside Out. The movie depicts the inner workings of the human brain as under the control of tiny people, literally inside our heads, making decisions on our behalf we only half understand. More →

Getting back to the future of work

Getting back to the future of work

by • Comment, Flexible working

future of workQuoting George Orwell is the kind of thing that people who haven’t read George Orwell do. I have read Orwell, and even have a  drunken story about Paul Shane signing my copy of the Collected Essays, which was the only autograph-able material I had on me at the time I met him in a pub in about 1990. For another time. In Nineteen Eighty-Four, Orwell describes Winston Smith’s realisation that the best books are those that tell you what you already know. This is an ancient profundity, and one that is sort of useful during times of significant, rapid change, when we are obliged to confront old truths in a new context. History doesn’t repeat itself, it rhymes, as they say. More →

The underlying problems with the way we think about work

The underlying problems with the way we think about work

by • Features, Wellbeing, Workplace design

people and workAn idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something a that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

The rotting one hit wonders of the workplace

The rotting one hit wonders of the workplace

by • Comment, Flexible working, Wellbeing

Painting of a fruit basket by CaravaggioOn the 8 December, you’ll be able to get your hands on a new book called Out of the Blue: The inside story of Liz Truss and her explosive rise to power. Or not. At the time of writing, its publication still seems to be going ahead, but I’m not even sure this introduction will be current by the time I press ‘publish’ so I wouldn’t bet on it. I imagine the publishers of the book haven’t given the green light to the printers just yet but nothing a change of title, a hasty rewrite and few extra chapters can’t fix. More →

Monitoring remote workers is a good idea according to half of bosses

Monitoring remote workers is a good idea according to half of bosses

by • Flexible working, News, Technology

a webcam monitoring remote workersA new poll from the CIPD and HiBob claims that more than half of bosses (55 percent) agree with collecting information on regular home workers, including the amount of time spent on laptops each day and email sending behaviours to identify risk of burnout. However, only three in ten (28 percent) leaders say their organisations are using software for monitoring remote workers and their productivity, according to the study. Where workplace monitoring is in place, the CIPD and HiBob urge employers to consider its purpose, and to be clear to staff about what is being monitored and why. More →

Gallery: British Council for Offices announces winners of national awards

Gallery: British Council for Offices announces winners of national awards

by • News, Property, Workplace design, Works Magazine

Sunderland City Hall was celebrated as ‘Best of the Best’ at the British Council for Offices’ (BCO) National Awards at the Grosvenor House hotel in London last night, also taking home the ‘Corporate Workplace’ award. The office was joined by six other award winners recognised as leading examples of excellence in office space across the UK. The BCO’s National Awards programme claims to recognises top quality office design and functionality and says it sets the standard for excellence across the office sector. More →

The Great Workplace Debate continues to improve (mostly)

The Great Workplace Debate continues to improve (mostly)

by • Comment, Flexible working, Wellbeing, Workplace design

The great bandwagon of bullshit that is the home v office debate looks set to trundle into a third year. What is increasingly obvious is that it is the mainstream media that is holding the reins and refusing to release them. Here’s a BBC story from this week that doesn’t exactly mischaracterise the Microsoft report on which it is based, but does place the emphasis where it doesn’t need to be. The binary headline doesn’t help, of course, except to launder the idea and drive a needless wave of social media chatter. More →

A brief history of the future of work

A brief history of the future of work

by • Features, Flexible working, Technology, Working culture

The past year and a half should have served as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. A taxonomy of change has emerged in recent years to describe such events. The best known is the ‘Black Swan’, coined and popularised by Nassim Taleb as things that “seem to us, on the basis of our limited experience, to be impossible” but which happen anyway, have a major impact and are often rationalised later. More →

Calling time on the quiet quitting hysteria

Calling time on the quiet quitting hysteria

by • Comment, Flexible working

quiet quittingIn a 2002 speech, the author Michael Crichton coined the term Gell-Mann Amnesia effect, after the physicist Murray Gell-Mann. He used it to describe a particular phenomenon in which experts in a given field will believe news and opinions in the media, even though they know the same media can be spectacularly unreliable on matters related to their own area of expertise. More →

Right to disconnect laws are a turn-off for a third of employers

Right to disconnect laws are a turn-off for a third of employers

by • Flexible working, News, Wellbeing

right to disconnectOver a third of business leaders admit they don’t agree with the introduction of a law in the UK that would protect an employee’s right to disconnect, similar to the law in place in France, a new poll from iCompario claims. One in seven remain unsure (14 percent). The legislation, which was introduced in France in 2017, forbids employers from expecting their employees to engage in communications, such as emails outside of working hours. The data suggests that substantial two thirds (66 percent) of UK workers would support a similar law being introduced in the UK. More →

Every workplace innovation contains the seeds of its opposite

Every workplace innovation contains the seeds of its opposite

by • Comment, Flexible working, Technology

workplace innovationThe announcement by Apple that it wanted its employees to work in an office for three days a week sparked the usual, tedious pile-on about how many days people should spend in a physical workplace each week. This included the columnist at Grazia who joins the tens of millions of people around the world who not only know where Apple is going wrong, but also how to run every other organisation in the world and what’s best for everybody who works for them. More →

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