Most firms have little to no idea how people get their work done

Most firms have little to no idea how people get their work done

The report suggests that nearly half of organisations (45 percent) do not conduct "employee journey mapping," leaving them uninformed about how digital friction -the difficulties people have working with technology - affects people's ability to perform tasks at workMany companies remain unaware of how their employees’ digital workplace experiences impact productivity, according to a new report by Scalable Software [registration]. The report suggests that nearly half of organisations (45 percent) do not conduct “employee journey mapping,” leaving them uninformed about how digital friction -the difficulties people have working with technology – affects people’s ability to perform tasks at work. The report claims that this limits their understanding of the challenges people face when working with tech. More →

Digital transformation efforts yet to translate into greater productivity at many firms

Digital transformation efforts yet to translate into greater productivity at many firms

British and Irish firms are increasing their investment in digital transformation, according to Docusign’s Digital Maturity Report 2024, but this hasn’t yet translated into improved productivity or digital maturityBritish and Irish firms are increasing their investment in digital transformation, according to Docusign’s Digital Maturity Report 2024, but this hasn’t yet translated into improved productivity or digital maturity. The poll of 600 decision makers in the UK and Ireland, now in its second year, reveals what it claims is a ‘stark productivity and efficiency paradox’ for employers, as well as a Catch-22 for workers. More →

Technology failures are a major headache for small businesses

Technology failures are a major headache for small businesses

A new poll  from TalkTalk Business claims to identify the significant impact technology failures have on small and medium-sized enterprises (SMEs) in the UK.A new poll  from TalkTalk Business claims to identify the significant impact technology failures have on small and medium-sized enterprises (SMEs) in the UK. According to the survey, nearly one-quarter (23 percent) of these businesses have experienced system glitches within the past year. These technical issues are proving costly for many SMEs, with 17 percent reporting that such problems have cost their business between £500 and £999 over the last 12 months. More alarmingly, 12 percent of SMEs have faced losses ranging from £2,000 to £3,999, while 7 percent have incurred staggering costs between £8,000 and £9,999 due to technology-related failures. More →

Cybersecurity and AI are biggest threats to business, say HR leaders

Cybersecurity and AI are biggest threats to business, say HR leaders

New research from BT claims there is widespread anxiety among business leaders in the HR sector regarding the pace of technological change. In fact, 96 percent of HR company directors and executives report suffering from ‘bytemares’ – tech-related stress that’s severe enough to disrupt their sleep – with cybersecurity and AI coming up as the main sources of anxiety. With 74 percent of leaders in the sector agreeing that tech transformation is critical to the survival of their business, tackling this tech anxiety could result in a significant contribution to the growth of both the HR sector and the wider economy. More →

People are cautiously optimistic about the impact of AI and other tech

People are cautiously optimistic about the impact of AI and other tech

both employers and employees are optimistic about the impact new technologies, such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR) will have on their workplace – even though decision makers feel more optimistic than staffEmployers and staff are optimistic about impact of new technologies, despite uncertainty about safety according to a new British Safety Council survey. The YouGov survey commissioned by British Safety Council among 4018 UK employers and employees claims that both employers and employees are optimistic about the impact new technologies, such as artificial intelligence (AI), augmented reality (AR) and virtual reality (VR) will have on their workplace – even though decision makers feel more optimistic than staff. More →

Bloom Clerkenwell tenants connected via world mobile first from Freshwave

Bloom Clerkenwell tenants connected via world mobile first from Freshwave

All the current tenants at Bloom Clerkenwell in London are now enjoying indoor mobile connectivity from all four mobile network operators (MNOs) thanks to a world first from Freshwave.All the current tenants at Bloom Clerkenwell in London are now enjoying indoor mobile connectivity from all four mobile network operators (MNOs) thanks to a world first from Freshwave. Connectivity infrastructure-as-a-service provider Freshwave’s Omni Network delivers 4G signal from all four operators combined into a single box, something which has never been done before with small cells. It was deployed at Bloom using CommScope’s ONECELL. More →

Why AI is not getting the green light for sustainability

Why AI is not getting the green light for sustainability

We think of digital solutions such as AI as being more sustainable and eco-friendly. Nothing could be further from the truthWe might think of online and digital solutions such as AI as more sustainable and eco-friendly. We have email signatures reminding us to think before hitting print and are encouraged to send e-cards with seasonal greetings to save the trees. Our overall preference to switch to all things online means that we rarely question, or even consider, the environmental impact of our computers. It’s also how the truly enormous impact of AI has, thus far, stayed off our radar. More →

Are these the top ten emerging technologies for 2024?

Are these the top ten emerging technologies for 2024?

The World Economic Forum has announced the publication of its annual Top 10 Emerging Technologies Report featuring technologies with the greatest potential to make a positive impact in the worldThe World Economic Forum has published its annual Top 10 Emerging Technologies Report featuring technologies with the greatest potential to make a positive impact in the world in the next three to five years. Among the technologies mentioned in the report are AI (obv), immersive building tech, intelligent materials and microbes that can sequester carbon.  More →

Bleep off. Workplace devices interrupt people every fifteen minutes

Bleep off. Workplace devices interrupt people every fifteen minutes

The majority of employees and managers surveyed agree that companies are not effectively addressing the issue of digital noise - the way apps and devices interrupt people constantly.A new poll from Unily, claims to highlight the negative impact digital notifications have on wellbeing and productivity. The majority of employees and managers surveyed agree that companies are not effectively addressing the issue of digital noise – the way apps and devices interrupt people constantly. According to the Digital Noise Impact Report [registration], nearly half of all employees are distracted at least once every 30 minutes, and almost a third report being distracted at least once every 15 minutes by a workplace notification. That means employees working 8-hour days could be experiencing over 160 distractions from their workplace digital tools each week. More →

Europe lacks skills in key technologies such as AI, quantum and space

Europe lacks skills in key technologies such as AI, quantum and space

Critical gaps have formed across the technology sector in Europe, with skills, investment and innovation being stunted in vital areas such as AI, quantum computing and space technologyCritical gaps have formed across Europe’s technology sector, with skills, investment and innovation being stunted in vital areas such as AI, quantum computing and space technology, according to a report from DIGITALEUROPE. The study titled ‘The EU’s Critical Gap: Rethinking Economic Security to Put Europe Back on the Map,’ claims that Europe is significantly lagging in key technologies. Among 8 technologies that were analysed, Europe was shown to be lagging behind in 7, only leading in advanced connectivity, with major investments and profits in this sector are being led primarily by the US. More →

Right now, GenAI mostly produces cheap grey goo for a perpetual present

Right now, GenAI mostly produces cheap grey goo for a perpetual present

The main effect of GenAI right now is to reproduce stuff that is more or less indistinguishable from what already exists at no cost to businessesI keep hearing that Generative AI will unleash human creativity. Based on the contents of my inbox, I can tell you that is not yet the case. It is increasingly full of GenAI generated press releases and comment pieces that consist of a small amount of gibberish, a larger quantity of stuff that reads likes it’s been written by a non-native speaker, and an even larger amount of bland, clichéd C0nTeNt.    More →

A new generation of workplace apps is transforming people’s experience of work

A new generation of workplace apps is transforming people’s experience of work

These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your handDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days, workplace apps promise a much more sophisticated experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →