About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

Commercial property growth in regional cities driven by financial services firms

Commercial property growth in regional cities driven by financial services firms

Commercial property markets in regional UK cities are seeing significant growth as major financial institutions reconfigure their office strategiesCommercial property markets in regional UK cities are seeing significant growth as major financial institutions rethink their office strategies to focus on high-value client interactions in London while relocating support functions elsewhere. New research from JLL suggests that financial services firms have accounted for more than 440,000 square feet of inward investment in office space across Glasgow, Leeds, Bristol, Manchester, Edinburgh and Birmingham over the last decade. This is more than the space acquired by manufacturing (238,822 sq. ft) and service industries (224,813 sq. ft), though still behind technology, media and telecoms (TMT) and flexible workspace sectors. (more…)

Half of school leavers think they are unprepared for work, poll claims

Half of school leavers think they are unprepared for work, poll claims

Two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a resultA new poll from the IPPR think tank claims that only 47 per cent of 18- to 24-year-olds felt ready for work when they left education, compared with 60 per cent of over-26s. Despite more schools claiming that they offer high-quality work experience, two in five 18- to 24-year-olds have never completed any work experience and feel unprepared for work as a result. By contrast, earlier generations – those in their late 20s, 30s, and 40s – are significantly more likely to have done so. The report argues that the number of young people missing out on these opportunities could have implications for social mobility, with 60 per cent of 18- to 24-year-olds agreeing that work experience opportunities usually rely on who you know, not what you know. (more…)

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

The Workspace Design Show 2025, returns to Amsterdam in November with a focus on how sensory workplace design is influencing the modern officeRegistration has opened for the Workspace Design Show 2025, which returns to Amsterdam on 5–6 November with a focus on how sensory workplace design is influencing the modern office. Held at the RAI exhibition centre, the event will bring together over 5,000 workplace professionals, including architects, designers and commercial interiors specialists. This year’s theme, Activate the Senses, explores how sight, sound, scent and touch can influence how we feel and function at work. (more…)

Flexible office market in EMEA enters new phase of growth

Flexible office market in EMEA enters new phase of growth

The flexible office market across Europe, the Middle East and Africa is shifting into a new phase, according to new data from Colliers. The region’s flex workspace footprint grew by more than 348,000 square metres in 2024, despite difficult economic conditions and reduced capital availability. The firm’s Flexpansion: The Architecture of Agility report charts a 4.4 percent year-on-year increase in flexible space across 46 EMEA markets. The total now stands at 8.3 million square metres. (more…)

Occupiers seek broader value from workplace strategies

Occupiers seek broader value from workplace strategies

A new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational prioritiesA new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational priorities. The What Occupiers Want 2025 survey is based on responses from over 230 senior real estate leaders across global markets. While cost remains the primary driver of decision-making, the findings suggest that occupiers are placing increased emphasis on performance, employee experience and long-term value. (more…)

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

A new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeingA new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeing. Contrary to common fears, the research finds no clear evidence that AI exposure is harming workers’ mental health or job satisfaction. In some cases, it may even be contributing to small improvements in physical health, particularly among workers without a college degree. (more…)

UK architects embrace AI more and more, although concerns about creativity remain

UK architects embrace AI more and more, although concerns about creativity remain

Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA)Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA). The 2025 RIBA AI Report reveals that nearly six in ten architecture practices now make use of AI tools, up from 41 percent last year. The data suggests a growing belief within the profession that digital technologies can support rather than replace architectural practice. (more…)

Generational divide emerges on workplace AI

Generational divide emerges on workplace AI

Gen Z workers are not only the most enthusiastic users of workplace AI but also the most likely to be self-taughtAs artificial intelligence continues to reshape the world of work, younger employees are taking the lead in adopting and experimenting with new tools. According to a new survey by UKG and The Harris Poll, Gen Z workers are not only the most enthusiastic users of workplace AI but also the most likely to be self-taught. The research highlights a growing generational divide. While 84 percent of U.S. employees overall say they want AI to handle workplace processes, Gen Z – those aged 18 to 28 – are particularly eager. Ninety percent believe AI will save them time at work, with nearly a third expecting to reclaim up to 90 minutes a day. They’re also the most likely to have taken the initiative to learn AI skills independently, with 70 percent teaching themselves the tools they use. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

WORKS Magazine Issue 14 is here for you

WORKS Magazine Issue 14 is here for you

The new issue of WORKS magazine looks at a sector that is reaching equilibrium after five years of uncertaintyThe new issue of WORKS magazine looks at a sector that is reaching equilibrium after five years of uncertainty. We visit exciting new projects in London, Manchester and Zurich; profile a man whose way of talking about the workplace we all echo, even those of us who have never read his work; take a look at the new generation of acoustic meeting rooms and pods; catch up with old friends to discuss the market; host a round table to ask if designers still get excited about office furniture; and there are all the features, comment and news you could ever need.

Study claims that working from home can significantly boost productivity

Study claims that working from home can significantly boost productivity

A new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversityA new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversity — though in-person onboarding remains crucial to long-term success. The research, conducted by economists from King’s College London, Stanford, the Paris School of Economics and the EBRD, examines Tempo BPO, a Turkish business process outsourcing company that moved fully remote in 2020. The authors include well-known remote work researchers Nick Bloom and Steven Davis, alongside Cevat Giray Aksoy, Victoria Marino, and Cem Ozguzel. (more…)