About Neil Franklin

Neil Franklin is Insight's news editor

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Issue 22 of IN Magazine is here for you

Issue 22 of IN Magazine is here for you

The new issue of IN Magazine is available for you to read here.The new issue of IN Magazine is available for you to read here. In this issue: it’s events season and we look forward to Orgatec and back on Material Matters; we profile the most important workplace thinker of  the past fifty years whose ideas are as relevant as ever; we visit a new office for one of the many tech firms making Munich their home; ask why people often seem to prefer ‘difficult’ analogue tech to digital; explore a new generation of life sciences workplaces; Helen Parton considers how workplaces can add social value; Jo Knight thinks we need to be careful about the unintended consequences of recycling; we wonder how people can regain a sense of connection; and there are all the news stories, comment pieces and podcasts you need. All free to read in the digital edition of IN Magazine.

Manchester joins Horizon CommuniCity Project

Manchester joins Horizon CommuniCity Project

Manchester has become the first UK city outside of London to join the European Union’s CommuniCity initiativeManchester has become the first UK city outside of London to join the European Union’s CommuniCity initiative, a programme designed to empower local people and organisations in developing innovative solutions to social challenges. As the second UK city to participate (following London), Manchester is now part of this three-year initiative led by Horizon Europe, the EU’s primary funding programme for research and innovation. CommuniCity seeks to engage communities, businesses, and organisations to create technical solutions that address social inequalities. More →

First impressions count, and they’re harder to achieve through a screen

First impressions count, and they’re harder to achieve through a screen

It appears to be more difficult to form accurate first impressions of a person’s personality during a videoconference compared with a face-to-face encounterAccording to an oft-cited study by psychologists at Princeton, we more or less make our minds about other people within one tenth of a second of meeting them. Experience suggests first impressions are often wrong, or at least incomplete, but at least we can correct ourselves. According to a new study in the Personality and Social Psychology Bulletin, many people says that it’s even harder to form an accurate impression of someone they meet through a screen. Marie-Catherine Mignault and colleagues at Cornell University questioned whether this perception was valid. Specifically, they wanted to know if it was actually more difficult to form accurate first impressions of a person’s personality during a videoconference compared with a face-to-face encounter. More →

If firms want people to ‘return to office’, they should offer a better experience

If firms want people to ‘return to office’, they should offer a better experience

A new report from the British Council for Offices (BCO) argues that if employers want their staff to 'return to office', they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek outA new report from the British Council for Offices (BCO) argues that if employers want their staff to ‘return to office’, they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek out. The report, titled Towards Experience Utopia, claims to serve as a comprehensive guide for creating optimal working environments that integrate the best aspects of both remote and in-office work. Commissioned by the BCO Occupiers Group, which includes major employers like NatWest, PwC, Deloitte, and Goldman Sachs, the report highlights how the shift towards hybrid working has transformed the expectations of employees. More →

Want sustainable buildings? Invest strategically in smart technology

Want sustainable buildings? Invest strategically in smart technology

Strategic investment, innovative technology, and collaboration are essential for achieving sustainable buildingsStrategic investment, innovative technology, and collaboration are essential for achieving sustainability and value goals in the real estate sector, according to a new report from Colliers. The  report Realising ESG Performance: The Value-Driven Transformation of Europe’s Built Environment [registration] claims to provide insights into how the real estate industry can embrace sustainable buildings and comply with regulatory demands while creating long-term value. More →

Bosses are too cocky when it comes to modern risks to their businesses

Bosses are too cocky when it comes to modern risks to their businesses

CEOs face sleepwalking into reputational disaster through over-confidence which masks inadequate crisis planning to mitigate modern day risksCEOs face sleepwalking into reputational disaster through a concerning over-confidence which masks inadequate crisis planning to mitigate modern day risks, according to a new report [registration] from PHA Group. The survey questioned 150 CEOs across the UK’s £240bn professional services sector on confidence and planning in navigating business critical issues. Examining issues from workforce management and whistleblowing to climate change and regulation, CEOs from law firms, insurance, finance and accounting, consultancy and recruitment conveyed confidence but also revealed a lack of investment and planning. More →

Reactions to the UK’s new Employment Rights Bill

Reactions to the UK’s new Employment Rights Bill

Details of the UK's new Employment Rights Bill were released yesterday. The legislation represents what the government claims is a significant overhaul of workers' rights, offering more protections and benefits and helping to promote practices like flexible workingDetails of the UK’s new Employment Rights Bill were released yesterday. The legislation represents what the government claims is a significant overhaul of workers’ rights, offering more protections and benefits and helping to promote practices like flexible working. Key elements of the bill include granting workers access to statutory sick pay and parental leave from the first day of employment, and introducing a ban on exploitative zero-hour contracts. It also aims to curb controversial “fire and rehire” practices and gives employees the right to claim unfair dismissal from day one, rather than after two years of service. However, businesses will still be allowed to operate probationary periods to ensure fit for roles, with discussions suggesting a maximum of six months. More →

UK’s best workplaces honoured at BCO Awards. And the winner isn’t an office

UK’s best workplaces honoured at BCO Awards. And the winner isn’t an office

The BCO has announced what it says is a list of the UK's best workplaces this year, with eight projects receiving accolades at its National AwardsThe British Council for Offices (BCO) has announced what it says are the UK’s most exceptional workplaces this year, with eight projects receiving accolades at its National Awards. The TTP Campus, a life sciences facility in Cambridgeshire, was the standout winner, claiming both the Best of the Best and Corporate Workplace awards. The awards, held at the JW Marriott Grosvenor House in London, celebrate excellence in office design, operation, sustainability, and community engagement. The event, attended by over 1,200 industry leaders and featuring guest speaker Clare Balding, highlighted the best workplaces that inspire creativity and positively impact local communities. More →

Accessible and inclusive design should be a priority for the property market

Accessible and inclusive design should be a priority for the property market

The joint report, Inclusive Spaces and Places: A collaborative approach to inclusive design, highlights the urgent need for inclusive design in the built environmentGrosvenor and The Crown Estate have launched a new report that aims to shed light on the challenges faced by people with physical and hidden disabilities when accessing and working within buildings and public spaces across the UK. The joint report, Inclusive Spaces and Places: A collaborative approach to inclusive design, highlights the urgent need for inclusive design in the built environment, emphasising the barriers that prevent millions from fully engaging with public and commercial spaces as well as the potential societal and economic losses this results in. More →

Over 57 and looking for work? Forget it, say HR managers

Over 57 and looking for work? Forget it, say HR managers

Millions of people aged 57 and over in the UK are being overlooked when looking for work, as employers consider this age too oldMillions of workers aged 57 and over in the UK are being overlooked for job opportunities, as employers increasingly consider this age ‘too old’ to hire, according to a new poll. The survey, conducted by Totaljobs, claims that a third of people over 50 worry they will struggle to find work due to age discrimination, with one in seven reporting being rejected for jobs because of their age. The study suggests that two-fifths of HR decision-makers have faced pressure to hire younger candidates, placing older workers at a disadvantage when looking for work. In response, more than a fifth of over-50s have chosen to omit their age from their CVs, while a quarter hesitate to apply for roles, fearing potential bias. More →

Nearly two thirds of people say they couldn’t make it through a work day without looking at their phone

Nearly two thirds of people say they couldn’t make it through a work day without looking at their phone

A new poll from instantprint claims only around a third (39 percent) of respondents think they could make it through the day without looking at their phone.A new poll from instantprint claims only around a third (39 percent) of respondents think they could make it through the day without looking at their phone. This means nearly two in five workers think they could stay focused and avoid their phones entirely, which is an impressive display of self-discipline in an era where we are constantly connected. According to the survey , one-third of respondents (33.33 percent) said they check their phones every time a notification appears, whether it’s a message, social media alert, or app update. More →

People think AI will help automate mundane tasks but worry about unintended consequences

People think AI will help automate mundane tasks but worry about unintended consequences

UK & Irish businesses and employees are eager to use AI to automate mundane processes, but reluctance to disturb mission critical systems hampers changeA  new poll from Ricoh Europe claims that people in both the UK and Ireland say they are are keen to use AI to automate workflows to improve productivity and job fulfilment, but the implementation of these systems is being hampered by their concerns about disrupting what are described as mission-critical operations. More →