About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Remote work can boost innovation, but culture eats it for breakfast

Remote work can boost innovation, but culture eats it for breakfast

The effects of remote work on innovation can vary dramatically depending on the cultural context of a country, according to new research by Durham University Business School.The effects of remote work on innovation can vary dramatically depending on the cultural context of a country, according to new research by Durham University Business School. Analysing data from over 8,000 firms across 21 countries, the study suggests that remote working significantly enhances innovation in cultural contexts characterised by low power distance, high indulgence, and notably, short-term orientation. It found that companies based in European countries, like Lithuania, Latvia and Hungary, experienced far greater innovation gains from flexible working compared to companies in more hierarchical and long-term planning cultures such as the Middle East and African region. More →

Remote workers don’t stick to their contracted hours and even (gasp) skip some days completely

Remote workers don’t stick to their contracted hours and even (gasp) skip some days completely

A new survey commissioned by book summary app Headway suggests that remote workers exhibit complex behaviours when balancing work life balance and the demands of their jobs.A new survey commissioned by book summary app Headway suggests that remote workers exhibit complex behaviours when balancing their non-work lives and the demands of their jobs. The study, which polled 1,000 remote workers across the United States, claims that while a majority (56 percent) reported improved work-life balance since transitioning to remote work, this shift has not been without its drawbacks. Notably, only 57 percent of respondents adhere to their scheduled working hours, with 26 percent admitting to having skipped entire workdays unnoticed. Furthermore, 40 percent confessed to simulating activity to appear busy on employer tracking systems, highlighting concerns about accountability in remote settings. More →

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

A new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the 'Frontier Firm' reliant on both AI and humansA new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the ‘Frontier Firm’. The report defines this as a ‘future-facing business model in which a combination of artificial intelligence and human collaboration reshapes work processes and redefines the very structure of enterprises’. The 2025 Work Trend Index, published by Microsoft’s WorkLab, claims to draw on one of the most comprehensive datasets to date, combining insights from 31,000 workers across 31 countries, thousands of Microsoft 365 ‘productivity signals’, and labour market trends derived from LinkedIn’s global data. The report argues that AI is no longer a novel addition to the workplace — it is becoming central to how work is done, who does it, and what organisations can achieve. More →

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

The Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employeesThe Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employees who began their careers during this unprecedented period, according to new research published by BSI in collaboration with the think tank ResPublica. The study, part of BSI’s Evolving Together series, claims to provide a comprehensive picture of a workforce cohort shaped by the pandemic and explores how these formative experiences continue to influence their expectations and behaviours. Drawing on a global survey of 4,700 individuals who entered the workforce during or since the pandemic, as well as focus groups and international literature reviews, the research sets out to paint a nuanced portrait of the so-called “hybrid generation”. More →

Firms scale back recruitment plans in wake of National Insurance hike

Firms scale back recruitment plans in wake of National Insurance hike

Nearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6thNearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6th, according to a new poll by Reed. The survey found that 46 per cent of firms said that recruitment decisions would be impacted due to the tax increase, with many reporting that they were already not hiring or postponing recruitment. Reed say the findings demonstrate the negative impact the increase in employer’s NI is having on the labour market, which has already seen vacancies fall for a record period. More →

Lack of skills, work ethic and too many demands deter firms from employing candidates

Lack of skills, work ethic and too many demands deter firms from employing candidates

Many UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements for a work ethicMany UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements. A recent poll by the Chartered Management Institute (CMI) claims to shed light on why so many applications are being rejected despite a strong demand for workers across key industries. According to the CMI, a significant number of organisations are turning away applicants who they believe lack the necessary ‘attitude’ or ‘work ethic’. The poll, which surveyed over 1,000 managers, found that around four in five employers had rejected candidates on the basis of soft skills, rather than qualifications or experience. This emphasis on attitude over aptitude reflects a broader trend in recruitment, where cultural fit and interpersonal qualities are increasingly valued – and, often, missing from the applicant pool. More →

Productivity concerns put brakes on adoption of flexible working

Productivity concerns put brakes on adoption of flexible working

Nearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivityNearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivity, despite nearly seven in 10 (68 percent) workers believing they would be more productive if they worked flexibly by having control over their working hours and location of work, a new survey claims. One year on from the introduction of the Flexible Working Act – which granted the right to request flexible working from day on – the poll from Phoenix Group suggests more workers are taking advantage of flexible arrangements, but many still face significant barriers. It found that while over one in five (21 percent) who engage in discussion regarding flexible working requests had successfully applied to work flexibly in the past year, the same number have had requests denied (21 percent) by their current or previous employer, with challenges around awareness, employer engagement and perceptions around productivity. More →

Office fit out costs rise as firms adapt to new ways of working

Office fit out costs rise as firms adapt to new ways of working

A renewed focus on office space comes at a price, with businesses facing rising office fit out and design costsAccording to a new report from JLL, the office sector is again taking ‘centre stage’ in commercial real estate as companies worldwide adapt hybrid work policies to encourage greater in-office attendance. However, this renewed focus on office spaces comes at a cost, with businesses facing rising expenses to design and fit out their work environments. According to JLL’s newly released Global Office Fit-Out Costs Guide 2025, 59 percent of organisations globally plan to increase investment in office space design and fit-outs over the next five years. The report, which analyses data from 68 cities across 40 countries, highlights significant cost variations, key cost drivers, and the growing demand for sustainable office spaces. More →

People who hide their use of AI have their work taken more seriously

People who hide their use of AI have their work taken more seriously

employees who conceal their use of AI tools may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentivesNew research led by Professor David Restrepo Amariles from business school HEC Paris claims to uncover challenges in the adoption of AI tools, particularly the phenomenon of “shadow adoption,” where employees use generative technology like ChatGPT without disclosing it. The research suggests that employees who conceal their use of artificial intelligence may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentives. More →

Hybrid working improves self-reported wellbeing and productivity

Hybrid working improves self-reported wellbeing and productivity

Hybrid working improves employee health and wellbeing, reducing stress, and boosting productivity, according to a new study by flexible office provider International Workplace Group.Hybrid working improves employee health and wellbeing, reduces stress, and boosts productivity, according to a new study by flexible office provider International Workplace Group. The research, which surveyed more than 2,000 hybrid workers, found that 34 percent reported taking fewer sick days since gaining flexibility over how and where they work. The findings suggest that hybrid work enables better overall health management. More than seven in ten respondents (71 percent) said flexible arrangements allow them to prioritise preventative healthcare, such as regular screenings and check-ups, while 69 percent said they can better manage existing health conditions. The reduction in stress-related illnesses was also significant, with 68 percent of hybrid workers reporting fewer symptoms such as headaches, digestive issues, and tension-related pain. More →

Only Filipinos spend less time each week in an office than British workers

Only Filipinos spend less time each week in an office than British workers

British workers spend less time in the office than almost any other nation, with only  Filipinos averaging fewer days at their deskBritish workers spend less time in the office than almost any other nation, with only employees in the Philippines averaging fewer days at their desks, according to a new poll. The global survey conducted by property consultancy JLL suggests that UK workers are in the office for just two days a week on average, while their preference is for even fewer—just 1.5 days per week. The report claims that its findings highlight the ongoing reluctance among British employees to return to pre-pandemic office routines, despite increasing pressure from employers. By contrast, workers in Kuwait spend the most time in the office, averaging 4.2 days per week, followed closely by China at 4.1 days. Greece was the only country in the study where employee preferences aligned with employer expectations, with workers spending 3.5 days per week in the office. More →

Five years on and firms are also suffering from the effects of long Covid

Five years on and firms are also suffering from the effects of long Covid

Many employers are still struggling with the long-term effects of the Covid-19 pandemic, five years after the first UK lockdown begaMany employers are still struggling with the long-term effects of the Covid-19 pandemic, five years after the first UK lockdown began, according to the CIPD. While the pandemic led to significant changes in working practices and an increased focus on employee wellbeing, challenges around productivity and economic inactivity persist. The pandemic brought widespread upheaval, with many people experiencing job losses, business closures, and the loss of loved ones. However, the CIPD argues that it also prompted positive changes in the workplace, including greater flexibility in working arrangements and increased adoption of technology to support collaboration. Despite these developments, many businesses continue to face difficulties, particularly as the cost-of-living crisis and economic uncertainty exacerbate the challenges of workforce engagement and productivity. More →