About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Europe’s large firms want better offices, but are less keen on paying extra for them

Europe’s large firms want better offices, but are less keen on paying extra for them

by • News, Property, Workplace design

Nearly two-thirds of large European office occupiers expect to relocate some of their operations over the next three years, as organisations seek better quality workplaces while becoming increasingly reluctant to pay a premium for them. According to CBRE’s 2026 European Office Occupier Sentiment Survey, 65 percent of respondents are planning relocations. Nine in ten say they would reject offices that do not provide the amenities they require, yet the proportion willing to pay extra for those amenities has fallen from 54 percent last year to 48 percent. (more…)

AI use surges across property and construction but firms struggle beyond pilot studies

AI use surges across property and construction but firms struggle beyond pilot studies

by • AI, News, Property

AI adoption across construction and commercial property has accelerated significantly over the past year, but firms are struggling to turn pilot studies into routine practiceAI adoption across construction and commercial property has accelerated significantly over the past year, but firms are struggling to turn pilot studies into routine practice, according to new research from the Royal Institution of Chartered Surveyors (RICS). The RICS AI in Commercial Property and Construction Report 2026, based on more than 3,100 responses from industry professionals worldwide, found that about two-thirds of construction professionals are using AI in some form, up from just over half in 2025. In commercial property, more than three-quarters report some level of AI use. (more…)

The Workspace Design Show London to emphasise the design of human-centered workplaces

The Workspace Design Show London to emphasise the design of human-centered workplaces

by • Company news, Facilities management, Workplace design

The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”, a direction placing wellbeing, inclusion, sensory comfort, belonging, neurodiversity and emotional experience at the centre of workplace design. As organisations continue to rethink what makes people want to come together in person, the 2027 edition will explore how workplaces can move beyond functionality to become environments that genuinely support people. Spaces designed around human connection, comfort, mood, acoustics, hospitality, inclusivity and how work environments make us feel. (more…)

Third of people think AI would do a better job than their human manager

Third of people think AI would do a better job than their human manager

by • AI, News, Workplace

More than a third of UK employees believe replacing their line manager with an artificial intelligence system would improve their productivityMore than a third of UK employees believe replacing their line manager with an artificial intelligence (AI) system would improve their productivity, although a large majority still want performance feedback delivered by a human manager. Polling commissioned by Careerminds UK found that 36.7 percent of employees thought an AI manager would make them more productive, compared with 25.5 percent who expected their productivity to decline. A further 37.8 percent said it would make no difference. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

by • AI, News, Workplace design

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

Hubflow acquires 37 Lombard Street as it expands London office portfolio

Hubflow acquires 37 Lombard Street as it expands London office portfolio

by • Company news, Flexible working, Property

Flexible workspace provider Hubflow has acquired the freehold of its 37 Lombard Street site in the City of London as part of a strategy to combine workspace operations with ownership of the properties it occupies. The company has also confirmed plans to open more than 25,000 sq ft of additional flexible workspace across two central London locations, at 60 New Broad Street and 71 Queen Victoria Street, next month. Hubflow said the acquisition of 37 Lombard Street represents the next stage of its London office expansion strategy and a move towards an owner-operator model that differs from the lease-based approach adopted by many flexible workspace providers. (more…)

AI firms and flexible office operators drive global demand for prime office space

AI firms and flexible office operators drive global demand for prime office space

by • News, Property

Global demand for prime office space is showing further signs of growth, with almost six in ten of the largest leasing deals in the first half of 2026 involving organisations expanding their footprintsGlobal demand for prime office space is showing further signs of growth, with almost six in ten of the largest leasing deals in the first half of 2026 involving organisations expanding their footprints, according to new research from Savills. The property consultancy says expansionary deals accounted for 58 percent of activity among the largest prime office transactions it analysed. Just 5 percent involved organisations reducing their space, while the proportion of occupiers relocating or renewing with broadly the same footprint fell from 44 percent in the second half of 2025 to 37 percent in the first six months of this year. (more…)

Barbican Centre launches search for furniture designer as part of £231m renewal

Barbican Centre launches search for furniture designer as part of £231m renewal

by • News, Workplace design

The Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spacesThe Barbican Centre has launched an international search for a designer or design team to develop a new furniture strategy for its public spaces as part of its £231 million renewal programme. The commission will involve creating a bespoke range of up to 500 pieces for the Grade II-listed arts centre, alongside identifying opportunities to reuse existing furniture and introduce suitable off-the-shelf products. The appointment is expected to run from 2026 to 2029.

The competition is open to designers and teams based anywhere in the world, with proposals due by 28 August. A shortlist is expected to proceed to a full tender process in September, with an appointment planned for November. The new furniture will be used throughout the Barbican’s public spaces and could include armchairs, sofas, coffee tables, bar stools, communal benches with parasols and stackable chairs for larger events. Accessibility, flexibility and sustainability will be central to the brief.

The work will cover areas including the Lakeside, Sculpture Court and Learning Spaces, as well as redesigned foyers being developed by Allies and Morrison and Asif Khan Studio.

The Barbican said recent audience feedback, inclusive design work and co-design with visitors had highlighted a need for furniture that was more welcoming, cohesive, accessible and adaptable to the range of activities taking place across the centre.

Furniture has played a significant role in the Barbican’s identity since it opened in 1982. Designer Robin Day produced bespoke seating, sofas, chairs and tables specifically for the building, although much of the original furniture has since been replaced.

Philippa Simpson, chief operating officer at the Barbican Centre, said furniture had always helped shape how people experienced the building. “We’re looking for a designer or design team to create objects of quality and comfort, that respond to the Barbican’s extraordinary architecture and artistic purpose,” she said. “We want these new designs to accommodate the remarkable range of activities that take place in our spaces, ensuring every single visitor knows they are welcome.”

Alex Watt, architect at Asif Khan Studio, said the commission offered an opportunity to extend the design thinking being applied to the centre’s foyers, while retaining the character of the original architecture.

The furniture project forms part of the wider Barbican Renewal programme, which is intended to conserve and upgrade the building ahead of its 50th anniversary while improving its accessibility, sustainability and suitability for future use. The centre receives more than 30,000 visitors on an average day.

Image: The Barbican Archive

London named world’s most intelligent city in new AI benchmark report from BCG

London named world’s most intelligent city in new AI benchmark report from BCG

by • AI, Cities, News

London has been ranked as the world's most intelligent city in the inaugural Intelligent Cities Index from Boston Consulting Group (BCG), reflecting the capital's ability to translate AI, digital technology and innovation into economic opportunity and improved public services.London has been ranked as the world’s most intelligent city in the inaugural Intelligent Cities Index from Boston Consulting Group (BCG), reflecting the capital’s ability to translate AI, digital technology and innovation into economic opportunity and improved public services. The study assessed 61 major cities across 39 countries against five measures of “intelligent city” maturity: resident outcomes, strategy, technology adoption, ways of working in government and enabling factors such as infrastructure, talent and investment. London topped the overall ranking ahead of Dubai, New York City, Washington DC and Amsterdam. (more…)

Giving employees a say over office art may boost wellbeing and job satisfaction, review suggests

Giving employees a say over office art may boost wellbeing and job satisfaction, review suggests

by • News, Wellbeing, Workplace design

visual office art can have a positive effect on employees' psychological wellbeing and workplace experience, with the greatest benefits seen when workers are able to choose or position artwork themselves.Giving employees more control over the artwork displayed in their workplace could improve wellbeing, job satisfaction and engagement, according to a new systematic review from researchers at the University of Roehampton. The review, published in Psychology of Aesthetics, Creativity, and the Arts, found evidence that visual office art can have a positive effect on employees’ psychological wellbeing and workplace experience, with the greatest benefits seen when workers are able to choose or position artwork themselves. (more…)

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

by • Architecture, News

Most architects don't think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level rolesThe Royal Institute of British Architects (RIBA) has published the results of the third survey among its members into attitudes towards, and usage of Artificial Intelligence (AI).?It outlines how artificial intelligence (AI) adoption has changed, how its use has developed and how design professionals view the AI-influenced future. The poll found that while adoption is widespread, most respondents don’t think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level roles. (more…)

Gen Z workers are socialising more after returning to the office, study suggests

Gen Z workers are socialising more after returning to the office, study suggests

by • Flexible working, News

Almost one in three Generation Z employees say they are socialising more with colleagues since returning to the office more often, according to a new poll from career transition firm Careerminds UK. The survey of 600 UK employees found that 31.7 percent of Gen Z respondents said they socialise more with colleagues now they are spending more time in the workplace. Among millennials, the figure was 17.7 percent. The research was published during International Youth Employment Week and examined how employees’ workplace habits have changed since the return to office and hybrid working. (more…)

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