March 15, 2023

“Flexible working has been introduced very inflexibly”: IN conversation with Jeremy Myerson

by Mark Eltringham • Features, Flexible working, IN Magazine, Premium Content

One of the latest people to invent activity-based working is a sociologist, who combined it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem and as a way of implementing flexible working. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

February 15, 2023

Workspace Design Show returns (and so do we)

by Mick Jordan • Events, Features, Flooring, Furniture, Lighting, Workplace design

A few of you may already know this story. It was some 15 months ago and three old friends met up for the first time in quite a while (well, we had been through lockdowns etc). Having caught up with each other’s news, the subject turned to industry journals, what the three friends felt the market was missing and the possibility of collaborating in the not too distant future. That conversation occurred at the inaugural Workspace Design Show – which the three amigos were all hugely impressed by. The result of that conversation (and a few more chats and meets, of course) is Works. So, here we are, all those months later, pulling together a preview of the 2023 edition of WDS, which – we’re delighted to say – we’re very much a part of. And we don’t just partner with any one, you know. More →

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

February 8, 2023

Poor air quality affects chess players, and it might be affecting you too

by Francis Pope • Features, Wellbeing

Humans are exposed to poor air quality and pollution almost everywhere. The World Health Organization estimate that 99 percent of the world’s population breathe in polluted air each day. Chess players competing indoors are no exception – and it can affect their performance. A recent study conducted by researchers from Maastricht University (Netherlands) and the Massachusetts Institute of Technology (USA) analysed the quality of chess moves across multiple German chess tournaments. They found that chess experts perform worse when there is more particulate matter (PM2.5) in the air. More →

January 26, 2023

The business case for the retrofit of existing buildings keeps getting stronger

by Paul Johnstone • Environment, Facilities management, Features, Property

The news last year that the M&S flagship Orchard House store on Oxford Street in London was to be demolished to make way for a new mixed-use development of shops, offices, restaurants and a gym sparked a very British sort of debate about the pros and cons of retrofit and refurbishment. This is M&S after all. It may not be the cultural touchstone it once was but it remains an institution. But the debate was also about some things you might expect right now, including the ongoing deterioration of Oxford Street, the loss of a landmark building (and an art deco one at that) and the suitability of the ten-storey, mixed-use development that was to replace it. More →

January 13, 2023

How the 21st Century office was born in post war Europe

by Mark Eltringham • Features, Workplace design

There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

November 30, 2022

Always connected in the age of disconnection

by Mark Eltringham • Features, Flexible working, Wellbeing

All of humanity’s problems,” the French scientist and philosopher Blaise Pascal wrote in 1654, “stem from man’s inability to sit quietly in a room alone.” He may have been right, but then again, sitting in a room alone isn’t necessarily a great state of permanent being either. There was a time we used to talk with dismay about the Japanese phenomenon of intense social distancing known as hikikomori. We would consider with horror the isolation, lack of engagement with society, poor mental health and loneliness of the people who had almost completely withdrawn to their rooms. Those poor bastards locked up in enclosed spaces linked to the outside world only by screens. More →

November 29, 2022

Smart technology needs to start with people if it wants to get smarter

by David Sharp • Features, Technology, Wellbeing

“My engineering students had come to class with technology on their minds.” So says artist and design researcher Sara Hendren, author of What a Body Can Do: How we Meet the Built World. It’s a fascinating book in which she consciously pushes back against the prevailing narrative that so-called smart technology has a fix for every problem. As a professor teaching design for disability at Olin College of Engineering, Massachusetts, Hendren draws attention to the assumptions that drive normative behaviours to define what is a ‘problem’ in the first place. More →

November 17, 2022

How routines and boredom can spark creativity

by Mark Eltringham • Features, Premium Content

Every day, after a leisurely breakfast in bed and the opening of his post, Roald Dahl would wander down his garden to the grubby little hut crammed with personal paraphernalia he had created. There he would sharpen the six yellow pencils that were always by his side while he worked, settle into an armchair, put his feet up on an old suitcase filled with logs, place an American yellow legal pad of paper onto a makeshift board on his lap and work for two hours. More →

November 15, 2022

The four day week and a case of less is more

by Sara Bean • Features, Flexible working, Premium Content

When a pilot programme for a four day week was announced in the UK early in the New Year, #4dayweek trended for days on twitter, with jokey comments on how employees taking part in the trial should do everything not to ‘f*** it up for the rest of us.’ But behind the humour there’s a real issue with productivity in the UK. Recent Office for National Statistics reveals that while productivity grew across all G7 countries during the pandemic, the UK experienced the largest falls in GDP growth and an increase in the number of hours worked. More →

November 9, 2022

Is the workplace experience shaped more by maintenance or by design?

by Andrew Brown • Facilities management, Features, Workplace design

What has resilience got to do with the workplace experience? It is a word that has been used a lot recently as the great British public has demonstrated massive amounts of resilience in coping with Covid-19, fuel shortages, worries about food availability and a massive shift in how we work. So what is it? The dictionary gives two meanings: firstly the capacity to recover quickly from difficulties, i.e. toughness. And then secondly, the ability of a substance or object to spring back into shape; elasticity – like nylon for example. More →

October 25, 2022

The underlying problems with the way we think about work

by Mark Eltringham • Features, Wellbeing, Workplace design

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something a that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →