March 1, 2024

They call it mellow yellow. Issue 19 of IN Magazine lands

by Mark Eltringham • Environment, Flexible working, IN Magazine, Premium Content, Property, Technology, Workplace design

The new issue of IN Magazine has been published online today. In this issue: we ask why firms are so reluctant to change what they do; a dream of the past and future of work; Andy Lake talks about his new, visionary book; how AI might make cities worse; what inclusive design means; a panel of experts discuss what changing work practices mean for major business districts; why we must rethink how we light our streets and squares; how to strike the right balance when it comes to creating meetings in offices; and we take a grand tour through the Bucharest HQ of the world’s biggest travel group. More →

March 1, 2024

Navel gazing may not be the answer to the challenges facing workplace professions

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

An adherence to strongly held beliefs can make people think and behave in peculiar ways and get them tangled up in peripheral issues that take on a great deal of significance. Early religious artists, for example, spent centuries wrestling with the seemingly intractable problem of whether to depict Adam and Eve with belly buttons or not. More →

February 28, 2024

What do we need offices for anyway? The Greeks had a word for it

by Mark Eltringham • Comment, Workplace design

The Greek word anagnorisis describes the sense of having just caught up with a truth that was always waiting for you. It’s a common literary and artistic device found in the plots of everything from Oedipus Rex to Macbeth, Star Wars and Fight Club, but it’s also a word that conveys a useful, complex idea that does not have an adequate English version. The mot juste, if you like. And it’s a useful idea when it comes to framing the current conversation we are having about offices and work more generally. More →

February 25, 2024

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. More →

February 20, 2024

Insight weekly: What working from home is doing to you + New issue of IN magazine + The fear of the penalty kick

by Mark Eltringham • News

Insight Weekly includes a round up of the best stories and commentary from the past seven days. It includes free premium content including features, podcasts, supplements and a link to the digital edition of IN Magazine. In this issue: your experience of working from home might improve your wellbeing – and might not; facilities managers are the goalies of the workplace; the new issue of IN; and a chat over a G&T with the one and only Antony Slumbers. You can subscribe to this and our magazines here. More →

February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

February 7, 2024

Of mice and men

by Mark Eltringham • Comment, Flexible working, Technology

The history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they could have called it. If only they had settled the question of whether the plural was mouses or mice. More →

February 4, 2024

The Kafka trap of return to office arguments

by Mark Eltringham • Comment, Flexible working

Recently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. More →

February 2, 2024

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

by Mark Eltringham • Comment, Wellbeing, Workplace design

The idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

February 1, 2024

Underutilised office space? I just can’t be bothered with it

by Mark Eltringham • Comment, Flexible working, Workplace design

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

January 30, 2024

Workplace design and the corrective force of rediscovery

by Mark Eltringham • Comment, Workplace design

It has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

January 25, 2024

The final word on … responsibility

by Mark Eltringham • Business, Comment

There have been many experiments over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.