About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

A break in the workspace-time continuum

A break in the workspace-time continuum

by • Comment, Wellbeing

The fracturing of time and place underlies every one of the great workplace issues of our time. Everything that springs from this – the where, when, how, what and why of work – is defined by the shattering of any fixed idea we may once have had of a time and a place to work. Because the challenge to these traditional ideas is now so inextricably linked in our minds with new technology, we might often  forget that people have been asking questions about how we can get the most out of each day for thousands of years. Tempus fugit after all, and as a consequence we’ve always known that how we spend our days is how we spend our lives. (more…)

Hybrid working is here to stay. Squawk

Hybrid working is here to stay. Squawk

by • Comment, Technology, Workplace design

I hold to the idea that nobody knows what hybrid working is, by which I mean there is no universally shared idea about what it isIn his recent book, The Constitution of Knowledge, the author Jonathan Rauch argues that knowledge consists of something about which nearly everybody can agree, and which has been arrived at by a structured, ongoing and benign process of debate and discovery. Without this social architecture, things unravel and sometimes in catastrophic ways. The undermining of knowledge and the processes that lead to it has been one of the defining characteristics of authoritarians for the entirety of human history. They know if you can get people to believe absurdities, you can get them to commit atrocities. Or at least shut up and let you get on with the business of despotism. (more…)

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

by • Features, Wellbeing

Life imitates art. Scientists have discovered that lab mice may be conducting their own experiments on us. A paper published in the journal Current Biology speculates that mice seem to be testing their testers. They do this by deviating from simple behaviours such as responding to rewards to work out what might happen. “These mice have a richer internal life than we probably give them credit for,” explained Kishore Kuchibhotla, senior study author and an assistant professor of neuroscience at Johns Hopkins University. “They are not just stimulus response machines. They may have things like strategies.” (more…)

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

by • Comment, Flexible working, Workplace

Acknowledging our own biases and privileges will help us to have better conversations about work and workplacesOver the weekend of the 9th of August, I listened to two episodes of Andrew Keen’s podcast which feature conversations with a couple of well-known people from our own domain of work and workplaces. One was Julia Hobsbawm and the other Dror Poleg. It seemed that Julia had introduced Keen to Dror so a link between the two existed. Another link formed in my mind as I listened: the unspoken role of privilege underpinning both conversations. albeit in different ways. (more…)

Where are the iconic office furniture products of yesterday?

Where are the iconic office furniture products of yesterday?

by • Comment, Workplace design

Originally published November 2023: Occasionally, this image goes viral on social media. It is of a group of Bauhaus design students from around 1927. They are called Martha Erps, Katt Both and Ruth Hellos. The full image (reproduced below) shows them with legendary office furniture designer Marcel Breuer, who Erps would later marry. The story of the photograph can be found here. On social media, though, the standard response from people of a certain vintage – my vintage admittedly – is to suggest that they were last seen supporting Echo and the Bunnymen at the Barrowland Glasgow in 1984.  (more…)

The new issue of Works magazine is available for you to read here

The new issue of Works magazine is available for you to read here

by • Premium Content, Workplace design

Bigger and better than ever, the digital edition of the new issue of Works magazine is available for you to read for free.Bigger and better than ever, the digital edition of the new issue of Works magazine is available for you to read for free. Print copies will be in the post soon. In this issue: we speak with Jonathan Hindle and Craig Jones, two stalwarts of the UK office design scene who continue to pioneer new ideas; our round table considers the challenges that arise when projects seem to cross the lines of professional demarcation and what happens when high profile examples such as The Elizabeth Line win awards outside of their supposed domain; we profile two projects that prove there is life in business districts yet; we showcase the latest winners of the Design Guild Mark; look at office trends in the thriving Polish economy; Rob Kirkbride reports from Chicago Design Week, as its two competing centres threaten to tear it apart; look back on Clerkenwell Design Week now the dust has settled; and there are all the regular features, news and commentary you need.

Navel gazing may not be the answer to the challenges facing workplace professions

Navel gazing may not be the answer to the challenges facing workplace professions

by • Comment, Facilities management, Workplace, Workplace design

An adherence to strongly held beliefs can make people think and behave in peculiar ways and get them tangled up in peripheral issues that take on a great deal of significance. Early religious artists, for example, spent centuries wrestling with the seemingly intractable problem of whether to depict Adam and Eve with belly buttons or not. (more…)

The Kafka trap of return to office arguments

The Kafka trap of return to office arguments

by • Comment, Flexible working

This month I witnessed somebody misapplying the work of Kafka in an attempt to make a middlebrow point about the so-called return to officeRecently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. (more…)

The enduring allure of workplace bullshit

The enduring allure of workplace bullshit

by • Comment, Wellbeing, Workplace design

The sleep of reason and workplace bullshitAlthough the legend of Faust is one of the Germanic world’s foundational narratives, its archetypes and themes were already established by the time Goethe codified them in his 1808 play. They have since become universal. The idea that somebody would sell their soul to the Devil to gain something or rid themselves of unhappiness is as resonant now as it was in Renaissance Europe. It has inspired books films and artists to such an extent that its derivatives now have their own Wikipedia page.

(more…)

Moments of wonder can help to fend off depression and stress, research finds

Moments of wonder can help to fend off depression and stress, research finds

by • News, Wellbeing

A new peer-reviewed study published in the Journal Nature suggests that brief moments of wonder and amazement can significantly reduce symptoms of depression and stressThere’s a famously apocryphal story about the making of the 1965 biblical epic The Greatest Story Ever Told. During a rehearsal, John Wayne, playing the Centurion at the Crucifixion, was asked by director George Stevens to deliver his line about Jesus Christ being the Son of God “with awe.” So, in the next take, the actor changed the line from the Bible to: “Awe, truly this man was the son of God.” Turns out that a daily dose of awe may be just what we all need. A new peer-reviewed study published in the Journal Nature suggests that brief moments of wonder and amazement can significantly reduce symptoms of depression and stress, even in individuals coping with persistent physical and mental health challenges. (more…)

The shattering of self-image can be a very serious matter

The shattering of self-image can be a very serious matter

by • Comment

And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up.It’s always fascinating to watch somebody deal with information that challenges their view on an issue. Doubly so when it’s somebody really, really smart. And when it’s information that challenges one of their core beliefs, or some notion they hold about themselves such as their self-image, the multiplying factors of cognitive dissonance can really start to stack up. (more…)

Office design and the office market are not what you might be led to believe

Office design and the office market are not what you might be led to believe

by • Comment, Workplace design

The future of office design is that the physical workplace will resemble nothing so much as an upscale hotel, right? Right?Over the weekend The Times published an article headlined “The ‘super-prime’ offices designed to lure WFH staff back in”. It described how firms are reshaping offices in the image of upmarket hotels, with enticing features such as gyms, childcare, cinemas, climbing walls, lounges and restaurants (run by Gordon Ramsay natch). These are luxury spaces to make the office worth the commute, as the cliché goes. Although the author concedes that this is largely a London phenomenon in the UK, the implication is that offices everywhere must ape this office design approach to some degree to meet the demands of the post-covid workforce. This is compelling stuff and not the first time you will have heard the argument. But, is it true? (more…)

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