January 17, 2024

A divine spark of inspiration for office occupiers and designers

by Mark Eltringham • Briefing, Premium Content, Workplace design

Organisations are having to rethink the form and function of their offices in ways unprecedented in their relatively short history. And perhaps the biggest challenge is to create places to work that reflect the organisation’s culture and the needs of the people who work there (some of the time). One possible framework for aligning an office design model with the culture of the organisation is presented in a supplement published in the current issue of IN Magazine called Gods of Work. Published in partnership with Modus, it draws on management and organisational theory and established models of office design to suggest solutions to some of the challenges facing organisations as they rethink the way they work. The office of the future for most organisations will be smaller, but much better and we hope this becomes an invaluable guide for those setting out on that path.

November 28, 2023

Unpicking the retrofit enigma

by Mark Eltringham • Briefing, News, Property, Workplace design

Earlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. More →

November 25, 2022

IN Magazine Supplement: internal communications for hybrid working cultures

by Jayne Smith • Briefing, Premium Content

One of the many important talking points of The Great Workplace Conversation and the widespread adoption of hybrid working over the past three years has been how we talk about change. Whenever anybody refers to people ‘returning to work’, they can expect to be corrected by somebody else pointing out that most people never stopped working during the various lockdowns. They’d stopped going into work. In the same way, people are increasingly likely to point out that the office and the workplace are often two different things. Words matter. Precision matters. Shared ideas matter. Engagement matters. More →

October 19, 2020

From the archive: Preparing ourselves for the coming era of the boundless office ⁰

by Kelvin Bromley • Briefing, Flexible working, Premium Content, Workplace design

Originally published in Feb 2016. Ever since people first started working in modern offices just over a century ago, we’ve grown accustomed to the idea of a constantly evolving workplace. Trends in office design have tracked those in management thinking, social attitudes, technology, demographics, architecture, the economy and legislation. Yet for most of that elongated century, there were some underlying principles that remained pretty constant. More →

July 13, 2020

The economic challenges of the post lockdown world become clearer

by Jayne Smith • Briefing, Features, Premium Content, Property

There are so many unknowns about the ways in which the Covid-19 pandemic will shape our world in the coming months and years but what it has highlighted are the strengths and weaknesses in the global and UK economy and their implications for the commercial property sector. In its latest white paper, property consultancy and chartered surveyors Bruceshaw examines the macro and micro economic challenges that will shape the property sector for many years to come. More →

June 24, 2020

The links between coffee, shared ideas and the office go back a long way

by Mark Barrell • Briefing, Premium Content, Wellbeing, Workplace design

The BBC recently published a piece on its website to commemorate the 40th Anniversary of Ridley Scott’s movie Alien and what it could tell us about office design and the workplace (of whatever sort). One of the interesting points raised in the piece was how the depiction of the conditions on board the spaceship Nostromo did away with the gloss and swish of previous visions of the future, replaced by grime, exposed services and strictly utilitarian interiors. The environment was one of the characters, a trick Ridley Scott later repeated in Bladerunner. More →

April 21, 2020

The square and the tower: why meetings and meeting spaces are more important than ever before

by Mark Barrell • Briefing, Premium Content, Workplace design

In his 2018 book The Square and the Tower, the historian Niall Ferguson argues that over a period of hundreds of years the world has been shaped primarily by two distinct organisational forces: networks and hierarchies. These are the square and the tower of the book’s title. Their interplay has been at the heart of major world events and the lessons that arise apply to what we now mistakenly assume to be a uniquely networked era. More →

May 14, 2019

Sound and vision: why the distracted workplace is about far more than noise

by Mark Barrell • Briefing, Premium Content, Workplace design

The idea of a cocktail party might be a bit dated, but it is the perfect metaphor for describing one aspect of the most common complaints about modern office design. An idea called the cocktail party effect has been known to neuroscientists for decades. It describes how we are able to filter out a large amount of noise and focus almost completely on just one source of sound. So, while we clutch our Manhattan, we can listen intently to just one person and ignore the babble of voices that might otherwise drown them out. We can tune in to the source we think is important and tune out everything else.

July 20, 2018

White Paper: the magic of disruption and what it means for the workplace

by Anthony Brown • Briefing, Premium Content, Technology, Workplace design

In a 1973 essay called Hazards of Prophecy: The Failure of Imagination, the science fiction writer Arthur C Clarke sets out Three Laws regarding our relationship with technology. Only the third of these is well remembered these days:. Any sufficiently advanced technology is indistinguishable from magic. He was one of the first writers to coin the sort of law that have now become commonplace on the subject of the way our world, including the workplace, can be disrupted by technological developments. They include a corollary to Clarke’s: Any technology distinguishable from magic is insufficiently advanced (Gehm’s Law)

July 5, 2018

White paper: How the workplace is pioneering the use of data in organisations

by Anthony Brown • Briefing, Features, Premium Content, Technology, Workplace design

In 2017, a content creator called Oobah Butler decided that he wanted to do something with the experience he’d gained writing fake positive restaurant reviews on TripAdvisor. What if, he wondered, he set up an entirely fictitious restaurant based in the shed in his garden and then started to manipulate TripAdvisor ratings? What happened surpassed his wildest expectations. In just six months, The Shed at Dulwich became the top-rated restaurant in London, even though nobody had ever actually eaten there, based solely on fake reviews, fake pictures and the word of mouth created by a complete inability for anybody to book a table.

November 24, 2017

White Paper: intuitive design and the changing face of workplace interactions

by Oliver Ronald • Briefing, Features, Premium Content, Workplace design

In his famous 1988 book The Design of Everyday Things, the cognitive scientist Donald Norman suggests that the way we interact with objects and our surroundings is determined almost entirely by their design. People cannot be the primary reason things succeed or fail, because they are constant, while the design of the object itself is the variable. People can expect to learn how to use things better, but without an underlying people-centric and intuitive approach to design, the design will fail to some degree or other. He concludes that the designer should focus their attention on the interaction between people and the design of objects and surroundings. This principle becomes more relevant with each passing day, as the number of interactions we have with designed objects increases. This is most obvious with regard to our interactions with technology, but it is also apparent across our entire lives.

September 28, 2017

Insight Briefing: the business case for design and build ⁰

by Charles Marks • Briefing, Facilities management, Insight Briefings, Premium Content, Workplace design

The best way of getting what you want is invariably to follow the simplest route. Research, experience and common sense tell us that in most cases, simple systems achieve better, faster and less expensive results and that the success of any project will often be in inverse proportion to the number of people involved in the system used to implement it, the number of decisions these people have to make between them, and the number of times they have to communicate with each other. Complexity is the enemy of success. Simplicity is all. And it is this that is the underlying principle behind ‘Design and Build’; often the best, fastest and least expensive method of developing and implementing an office design project, yet also one of the least understood, especially with regard to its ability to deliver exceptional design. This White Paper is aimed both at those who want to find out more about this uniquely effective method of completing a project, but also at those who may have mistaken preconceptions about Design and Build. This is an idea whose time has come and it is all based on the most fundamental of all fundamental principles: by keeping things as uncomplicated as possible, it can often deliver the best value, best design and the best response to a brief in the quickest time and at the lowest cost.