Of mice and men

Of mice and men

What humble computer mice can tell us about the way we now work. Or how the law of unintended consequences applies to hybrid workersThe history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they could have called it. If only they had settled the question of whether the plural was mouses or mice. More →

The Kafka trap of return to office arguments

The Kafka trap of return to office arguments

This month I witnessed somebody misapplying the work of Kafka in an attempt to make a middlebrow point about the so-called return to officeRecently, I bemoaned how Orwell is often invoked in support of an argument by people who haven’t read him. They are usually drawing on some laundered misperception of his work, and especially Nineteen Eighty-Four. Well, just a few days ago, I witnessed somebody misapplying the work of Kafka in a similar attempt to make a middlebrow point about the so-called return to office. More →

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

Life at the coalface: How the agile workplace first appeared in the mid 20th Century

agile working began in the coal fields of NottinghamshireThe idea of diffusion of innovation has become so embedded in our culture, and most recently so associated with the adoption of new technology, that we might assume it happens in predictable ways. The steps between innovators, early adopters, early majority, late majority, and laggards seem intuitive and certain even when their peaks might be unsure. And yet history teaches us that sometimes new ideas can take years or even decades to take hold, even when they are potentially world-changing and relevant for the era in which they were formulated. More →

Underutilised office space? I just can’t be bothered with it

Underutilised office space? I just can’t be bothered with it

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

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The three biggest disruptors of our time

The three biggest disruptors of our time

When we look at the context for change, we many times just look internally at what we think needs to change for whatever reason and then set about making that happen. Rarely do we think about what is going on for the people within the organisation and just how ready they and the organisation itself are for the actual change and the disruptors that underly it. Are there the right people, systems, processes, etc in place to support the change or are there a number of elements that will hinder it?  Not to mention the fact there will be a number of external elements that could and will also either help or hinder the change one way or another. More →

Workplace design and the corrective force of rediscovery

Workplace design and the corrective force of rediscovery

rediscovering workplace designIt has become something of a preoccupation of mine to consider why so many of the conversations we hold about workplace design are largely about the rediscovery of old ideas. It may be because there are constants about how people interact with their surroundings and each other and the truisms underlying those interactions. Although these are often reframed by the amount of data we now have to support them, some things never change. More →

The facilities manager’s fear of the penalty kick

The facilities manager’s fear of the penalty kick

facilities managersOn the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

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The final word on … responsibility

The final word on … responsibility

There have been many experiments  over the years that expose the darker aspects of human nature. One of the most telling of these was carried out by two American researchers called John Darley and Bibb Latane in 1968. The two men’s work was partly inspired by a notorious 1964 murder in which a woman called Kitty Genovese was stabbed to death in public. The murder took place over a period of around half an hour, during which a number of witnesses who watched the crime from their windows failed to help the victim.

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The final word on workplace wellbeing

The final word on workplace wellbeing

The final word? Of course not. Five years ago this month, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeingThe final word? Of course not. Nearly six years ago, we published an article that described how the quest for productivity had been supplanted almost entirely by a new emphasis on workplace wellbeing. It was the final nail in the coffin of scientific management and its central notion of the office as a factory, subject to rigid times and places of work and manufacturing’s culture of process, efficiency and productivity. The office a splice of factory and panopticon. More →

London’s office market is reshaping the city and the way people experience the workplace

London’s office market is reshaping the city and the way people experience the workplace

2024: The year of connectivity, collaboration, and culture for workplace trends and changes in London's office marketLondon’s office market continues to adapt to evolving workforce demands. The normalisation of hybrid and flexible working since the pandemic remains the biggest cultural shift that the office sector has witnessed in decades. In addition to the rise in demand for quality-as-a-must in 2023, collaboration, culture, and connectivity will lead the charge for office space trends in the year ahead. More →

Workplace piffle, humane design and throwing away the blank slate

Workplace piffle, humane design and throwing away the blank slate

workplace designThe piece I wrote on workplace bullshit came in for quite a bit of attention when it was published and also meant I was pointed to this excellent article on how to spot it when you see it. Lots is said about the skills we’ll need to cope with the challenges of the current Century, but this is perhaps one of the most important. Especially trying to spot it in ourselves. Paradoxically, but understandably, we already seem reasonably able to spot it in our politicians and other people we don’t quite trust. More →

A look back at The Stoddart Review: the once and future guide to workplace productivity?

A look back at The Stoddart Review: the once and future guide to workplace productivity?

A new edition of the Stoddart Review would offer a deep dive into the realities of working from home and what the measurement of ‘productivity’ means in the 2020sThe Stoddart Review, published in 2016, was one of the most significant reports of recent years to explore the role of the workplace for employee productivity in extensive detail and why the office environment was key for productivity purposes. There has been a huge shift in the world of work since then. What we once knew as the workplace has changed forever. More →