Flexible work is not a location policy. It is a test of organisational trust

The argument about flexible work is often staged as a fight over place: office or home, three days or five, freedom or control.The argument about flexible work is often staged as a fight over place: office or home, three days or five, freedom or control. That framing is convenient because location is visible. Trust is harder to measure. Yet the more revealing question is not where people work. It is whether an organisation has enough clarity, managerial capability and confidence in its own systems to tolerate different ways of working without falling back on visibility as a proxy for contribution. (more…)