Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. More →