The 8th Lab Asset & Facility Management Summit,
Boston
19 November 2025
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Conceptualising Environment(s) Continuity and Change,
Liverpool
22 November 2025
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Future of Work - Europe,
London
25 November 2025
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IFMA Global Middle East Forum,
Dubai
26 November 2025
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AIIRIA Inflatable Acoustic Landscapes Launch London, NaughtOne Showroom
15 Northburgh Street, London, EC1V 0JR
27 November 2025
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The Love Lab 2025,
London
28 November 2025
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Neurodiversity at Work 2025 Conference,
Online
04 December 2025
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Evolving Workplaces: Planning The AI-Enabled Workplace,
San Francisco
09 December 2025
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March 5, 2014
Innovate or die? Why facilities management must embrace change to survive
by Demitri Maldonado • Comment, Facilities management
According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. (more…)