AI can automate work, but it can’t automate trust

by • AI, Comment, Technology

As AI becomes more involved in decisions around hiring, performance and progression, employees are asking more questions about how those tools are being used and where the boundaries should sitBusinesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)