About Victoria Lewis-Stephens

Victoria Lewis-Stephens is the Founder and Global Managing Director of United Culture. She is a passionate advocate for the impact employee and customer engagement can have on driving business growth and performance and is responsible for developing compelling engagement strategies for some of the world's biggest brands. Victoria specialises in helping businesses engage their people during periods of significant change, turning them into growth drivers and brand advocates.

Posts by Victoria Lewis-Stephens:

July 16, 2024

Why a ‘listening culture’ could do more harm than good

by Victoria Lewis-Stephens • Business, Comment, Workplace

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →