April 3, 2019
Procurement fraud rampant in UK businesses
Procurement fraud is widespread in the UK and the country lags behind many countries in its detection capabilities, new research from SAS claims. British companies, on average, lose significantly more money to procurement fraud, and the country is far more reliant on ineffective manual detection techniques than other nations.Procurement fraud occurs when employees and suppliers behave fraudulently during the contract bidding process or over the course of the contract. This can range from employees colluding with their preferred vendor to give unfair advantage during procurement, to suppliers submitting multiple invoices for a single item. While procurement fraud is a serious crime that carries a jail sentence in many countries, perpetrators are often willing to take the risk for personal revenge or financial gain.
A public menace
The UK faces an uphill struggle in the fight against procurement fraud
The UK faces an uphill struggle in the fight against procurement fraud. A quarter of businesses (24 per cent) have been victims of collusion between suppliers, and slightly less (21 per cent) have caught employees collaborating with vendors they share a stake in – higher than the EMEA average of 16 per cent. Almost a third (31 per cent) have been subjected to contract bid rigging and 43 per to duplicate invoices, significantly higher than the EMEA averages of 25 per cent and 27 per cent.
Occupational fraud, where an employee exploits their position for unlawful gain, is also endemic. The majority of businesses (59 per cent) have suffered from travel and expenses fraud, and almost half (49 per cent) have caught their employees committing fraud using company credit cards. Both fraud types are more common in the UK than in any other country surveyed during the research.
The financial cost of procurement fraud can be staggering, but losses are particularly high in the UK. In total, 40 per cent of UK companies lose between €150,000 and over €400,000 a year compared to an EMEA average of only 16 per cent. However, UK companies are less likely to believe their losses are negligible (16 per cent compared to 23 per cent). This suggests a greater awareness of the damage inflicted by procurement fraud, which may translate into stronger efforts to stop it in future. It may also indicate UK companies have better detection mechanisms, which could partially explain the higher reported losses.
Despite recognition of these challenges, British companies take a relaxed attitude to auditing and have largely failed to make the most of new technologies – including advanced analytics and artificial intelligence (AI) – in the fight against fraud. Less than a third (29 per cent) hold regular audits into procurement fraud compared to an EMEA average of 46 per cent.
UK companies are far more likely to process procurement applications manually (43 per cent) and depend on staff to report wrongdoing (40 per cent) against EMEA averages of 29 per cent and 30 per cent respectively. The country’s most common detection techniques include manual controls (43 per cent), rules-based software detection (38 per cent) and anomaly detection (32 per cent).
These methods take a broad-brush approach to a very elusive crime. They are highly limited by the amount of data they can process and the number of false positives – genuine anomalies that trigger alerts – they generate. Where employees are integral to the process, there is also the risk that fraudulent actively will be deliberately obscured or fly under the radar due to error or a lack of resources.
Advanced analytics and AI solutions afford businesses the best chance of detecting procurement fraud and stopping it before any damage is done. However, uptake among UK businesses has been poor. Only 12 per cent of companies use advanced analytics technologies – such as algorithm-based software and machine learning capabilities – against an average of 14 per cent. AI adoption has been broadly in line with other countries, with nine per cent of British companies using it. However, this compares unfavourably to an uptake of 18 per cent in South Africa, 12 per cent in Norway and 10 per cent in Poland.
Many countries believe they lack the skills and resources to properly implement advanced analytics and AI into detection processes. Yet, some challenges are particularly acute in the UK. The skill shortage around advanced analytics is perceived to be higher than in any other country, with 37 per cent of businesses struggling to find the right talent. Business leaders also show a strong preference for manual controls, preferring them over AI (37 per cent) and advanced analytics (34 per cent) techniques.
“These figures are only the tip of the iceberg’ said Laurent Colombant, Continuous Compliance and Fraud Manager at SAS. “There is one positive to take from the UK figures appearing so high – it shows that businesses acknowledge the danger and are aware it is happening around them. Yet honesty is only the first step, and the UK compares poorly to other countries in its reluctance to invest in the latest detection technologies. Until British businesses take a hard look at their detection capabilities and modernise their processes, they will continue to fall behind.”