Workers are as important as external stakeholders

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At the recent World Economic Forum in Davos, workers around the globe could be forgiven for remaining sceptical at the news that the corporate world now regards them as stakeholders, and as important to their organisations as shareholders and customers. The traditional employee/employer relationship is slowly changing. Where the relationship was once exclusively hierarchical, it is now evolving into more of a partnership. Employees want to be more involved in processes and decisions. Subsequently, teams need to be more collaborative and communicative to drive innovation and creativity. To encourage optimum performance, leaders must learn to coach and encourage, rather than simply direct. More →