November 24, 2017
White Paper: intuitive design and the changing face of workplace interactions
In his famous 1988 book The Design of Everyday Things, the cognitive scientist Donald Norman suggests that the way we interact with objects and our surroundings is determined almost entirely by their design. People cannot be the primary reason things succeed or fail, because they are constant, while the design of the object itself is the variable. People can expect to learn how to use things better, but without an underlying people-centric and intuitive approach to design, the design will fail to some degree or other. He concludes that the designer should focus their attention on the interaction between people and the design of objects and surroundings. This principle becomes more relevant with each passing day, as the number of interactions we have with designed objects increases. This is most obvious with regard to our interactions with technology, but it is also apparent across our entire lives.
January 13, 2021
Office design will respond to the events of the past year as it always has – by getting better
by Oliver Ronald • Comment, Workplace design
You may have heard that history repeats itself, but that’s not really true. It doesn’t repeat. It rhymes. And nowhere is this more true than when it comes to office design. It’s worth bearing this in mind when we consider the effects of the events of 2020. Not only the pandemic and lockdown, but also the longer term economic, social and individual consequences. The details of this may be unprecedented, as many people have suggested, but the dynamics of it are not. We have not been here before, but we’ve been somewhere very like it. More →