About Dr Omar Merlo

Dr Omar Merlo is Associate Dean (External Relations) and Academic Director of the MSc Strategic Marketing programmes at Imperial College Business School. His main teaching, research and consulting interests are in the areas of strategic marketing, services and relationship management, customer engagement and customer management.

Posts by Dr Omar Merlo:

February 28, 2022

Hybrid working means we have to make the most of our time in the office

by Dr Omar Merlo • Comment, Flexible working

The covid-19 pandemic has drastically affected every aspect of our lives, whether it be in a personal, societal, or professional sense. One of the biggest changes to come from the pandemic is the impact it has had on workplaces, and what we now know our working world to be, including the advent for the first time of widespread hybrid working. Long gone are the days of long commutes, long days in the office and set working hours. More →