BIFM announces winners of its annual awards

Now in their 18th and final year before the Institute changes its name, the BIFM Awards set out to ‘celebrate the profession’s finest, honouring those whose outstanding work has driven innovation and achieved exceptional results in the organisations where they work, benchmarking excellence and inspiring others’. Thirteen winners were announced from 46 finalists at a ceremony held last night in London. The occasion also celebrated the work of a further nine finalists whose initiatives were highly commended by the judges.

BIFM Awards chair of judges Steve Gladwin said: “Our Awards reflect the truly diverse nature of our profession, and they represent its gold standard. In them we celebrate not only the contribution of FM to society, but also the technological and environmental innovations and impacts that are driving us all forward. Being a finalist in the BIFM Awards is a great achievement, and a great encouragement to others within the profession.”

The winners were:


Newcomer of the Year

  • Winner: Paul McNally, VINCI Facilities
  • Highly Commended: Shiloh Johal, Bellrock

Manager of the Year

  • Winner: Laura Birnbaum, HM Courts and Tribunals Service Facilities
  • Highly Commended: Marie Turner, LiveWest

Team of the Year

  • Winner: Kier Workplace Services and Cardiff Council
  • Highly Commended: London Stadium, VINCI Facilities

Leader of the Year

  • Winner: David Carr

Lifetime Achievement

  • Winner: Oliver Jones



Innovation in Technology and Systems

  • Winner: Digital FM – The New Era, Emaar Facilities Management LLC
  • Highly Commended: BAM Facilities Management – Horus, Sentinel

Innovation in Products and Services

  • Winner: Innovation Gateway
  • Highly Commended: Anyjunk

Innovation in Professional Development, Large Organisations

  • Winner: Premier Technical Services Group PLC
  • Highly Commended: GWS Connect – a new way of onboarding, CBRE Global Workplace Solutions



Impact on Customer Experience

  • Winner: Hinchingbrooke Treatment Centre, Kier Workplace Services, Prospect Healthcare (Hinchingbrooke) Ltd and North West Anglia NHS Foundation Trust

Impact on Organisational Performance

  • Winner: Newable – A Brave New Workspace, WhereWeWork Ltd
  • Highly Commended: Lift Your Wellbeing (LYW) Programme, Skanska

Impact on the Environment

  • Winner: Carbon Management Programme, University of Oxford
  • Highly Commended: International Commerce Centre, Kai Shing Management Services Limited

Impact on Employee Experience

  • Winner: intu Properties
  • Highly Commended: The impact of Wellbeing on Performance at the Frontline of Facilities Management, Manchester Metropolitan University Facilities Management Team

Impact on Society

  • Winner: Abilities in Facilities, Sewell Facilities Management in partnership with Mencap


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