May 9, 2024
While AI revolutionises the workplace, employees take charge and companies scramble
A new study claims to reveal a new dynamic unfolding in the workplace: a rush towards AI adoption driven by employees, even as companies struggle to keep pace. The 2024 Annual Work Trend Index from Microsoft and LinkedIn titled AI at work is here. Now comes the hard part highlights one particular finding: 79 percent of leaders believe AI is crucial for staying competitive, yet 60 percent worry their companies lack a proper plan. This leadership gap is creating a situation where employees are taking matters into their own hands.
The report sheds light on a workplace phenomenon it has dubbed “Bring Your Own AI” (BYOAI), where 78 percent of AI users are employing personal tools at work. This trend, while potentially boosting productivity, raises concerns about data security.
The study also suggests a silver lining for employees willing to embrace AI. While concerns about job displacement due to automation persist, the data paints a different picture. More people are looking to switch careers, and those with AI skills are in high demand.
The talent crunch is further underscored by the fact that 46 percent of professionals are contemplating leaving their jobs within a year, while 55 percent of leaders fear a talent shortage. To address this gap, companies are actively seeking candidates with AI expertise. In fact, 71 percent of leaders would prioritize a less experienced candidate with AI skills over a more seasoned professional lacking them.
This trend is reflected in a dramatic surge (142 percent) of individuals adding AI systems like ChatGPT and Copilot to their LinkedIn profiles. The study identifies a new breed of employee: the AI power user. These individuals, who save an average of 30 minutes per day using AI, often integrate AI into their daily routines, using it to kickstart their mornings and prepare for the next workday. Notably, the data reveals that the key characteristic of an AI power user is a willingness to experiment with the technology.
The report concludes with insights into the future of work with AI. New features in Copilot for Microsoft 365, such as auto-completion and prompt rewriting, aim to make AI use more accessible.
In essence, the study paints a picture of a rapidly evolving workplace landscape. While companies grapple with effective AI implementation strategies, employees are actively embracing the technology, reshaping their skillsets and potentially their career trajectories. This dynamic underscores the urgent need for businesses to bridge the leadership gap and develop clear plans to integrate AI for mutual benefit.