July 23, 2019
Ever since technology first made it possible for people to work remotely from their colleagues, there has been speculation not only that office design should change but even that the physical office could be dispensed with entirely, and with it the idea that people should come together to work in the same place at the same time to achieve common goals and to share in a common identity.
March 29, 2019
As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →
February 8, 2019
One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.
October 28, 2019
The key to wellbeing at work is focusing on the individual
by Jonathan Hindle • Comment, Wellbeing, Workplace design
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