HR should play a more strategic role in business resilience

HR and resilienceAlmost every organisation now knows it must become more resilient as the economy emerges from the pandemic. As well as coping with crises and global events, organisations must excel in the face of the many less high-profile disruptions that hit an organisation – from supply chain bottlenecks to shifts in demand and sudden skills shortages. HR departments have a major role to play in this but to do so successfully requires a change of mindset, taking a step back from traditional administrative functions and reviewing the entire business as if they were an outsider. More →