About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Family problems can also undermine leaders at work

Family problems can also undermine leaders at work

by • Business, News, Wellbeing

Leaders who feel ignored or excluded by their own families are more likely to withdraw at work, undermining both team morale and customer service, according to new research from the University of Bath. The study, published in the Journal of Occupational and Organizational Psychology, examined how “family ostracism” – being left out of conversations, decisions, or support during difficult times – spills over into professional life. Researchers found that leaders experiencing this strain often adopt a “laissez-faire” leadership style, marked by passivity and disengagement. (more…)

Growing number of businesses want people back in the office, but not in all sectors

Growing number of businesses want people back in the office, but not in all sectors

by • Flexible working, News

Over two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new pollOver two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new poll from the British Chambers of Commerce (BCC). While most of the firms (67 percent) who require onsite working say it hasn’t impacted recruitment or retention, one in ten relevant businesses (9 percent) have seen staff leave in response. (more…)

Leadership teams are struggling to cope with the pace of change

Leadership teams are struggling to cope with the pace of change

by • Business, News

Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report.Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report. The study, from  consultancy Waldencroft, claims that most senior teams remain fragmented and reactive, with only a small proportion taking a strategic, enterprise-wide view. The report, The Executive Readiness Gap, draws on insights from 20 in-depth interviews and 40 surveys with Chief People Officers across a range of complex and international organisations. It suggests that disruption has become a permanent fixture in the business environment, but many leadership teams continue to treat it as episodic—responding only when necessary before trying to return to a previous norm. (more…)

HNI Corp to acquire Steelcase in $2.2 billion deal

HNI Corp to acquire Steelcase in $2.2 billion deal

by • Company news, Furniture, News

HNI Corporation, whose brands include HON and Allsteel, has agreed to acquire Steelcase in a cash and stock transaction valued at approximately $2.2 billionHNI Corporation, whose brands include HON and Allsteel, has agreed to acquire Steelcase in a cash and stock transaction valued at approximately $2.2 billion, according to a report from Rob Kirkbride of office insight. The deal brings together two of the US office furniture sector’s largest players and will create a combined company with annual revenue of around $5.8 billion. Under the terms of the agreement, Steelcase shareholders will receive $7.20 in cash and 0.2192 shares of HNI common stock for each Steelcase share they hold. Based on HNI’s closing price of $50.62 on August 1, 2025, the deal implies a purchase price of $18.30 per share for Steelcase. Once the acquisition is completed, HNI shareholders will hold 64 percent of the merged entity, with Steelcase shareholders owning the remaining 36 percent. (more…)

Employers face flexible working challenge to meet demands of new employment bill

Employers face flexible working challenge to meet demands of new employment bill

by • Flexible working, News

A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage.Employers are expected to face major implementation hurdles as the government’s new Employment Rights Bill begins to reshape workplace practices. A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage. In a poll of 300 HR decision-makers across the UK, 22 percent said that changes to flexible working arrangements—making it the default where practical—would present the biggest challenge in terms of time, resources and cost. Respondents also raised concerns about stronger legal protections for workers involved in industrial action (21 percent) and the extension of the employment tribunal claim window from three to six months (17 percent). (more…)

Average length of London flex office agreements reaches a new high

Average length of London flex office agreements reaches a new high

by • News, Property

New research from CBRE has found that the average London flex office agreement now stands at 22 months, a record highNew research from CBRE has found that the average London flex office agreement now stands at 22 months, a record high since CBRE started tracking the data in 2020. In addition to longer commitments from occupiers, pricing in the capital has increased in recent years for best-in-class locations, with CBRE’s data showing H1 2025 rents in Mayfair & St James’s achieving an average of £315 per sq ft, and a top rate of £380 per sq ft, the highest in the UK. (more…)

Better offices for all as occupiers shift focus away from cost cutting

Better offices for all as occupiers shift focus away from cost cutting

by • Flexible working, News, Property, Workplace design

New research suggests a worldwide shift in workplace strategy, with portfolio optimisation (better offices basically) now the top priority for corporate real estate leaders, overtaking cost reduction for the first time.New research suggests a worldwide shift in workplace strategy, with portfolio optimisation and better offices now the top priorities for corporate real estate leaders, overtaking cost reduction for the first time. JLL’s 2025 Occupancy Planning Benchmark Report found that 73 percent of respondents identified portfolio optimisation as their main focus, compared with 70 percent who cited cost reduction and improved reporting. (more…)

More young workers take on second jobs to deal with cost of living

More young workers take on second jobs to deal with cost of living

by • News, Workplace

New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs.New research suggests that a growing number of younger workers in the UK are turning to second jobs as they struggle to manage everyday living costs. According to a poll from Boostworks, more than half of Gen Z workers and over 70 percent of Millennials are exploring ways to supplement their income, with many already taking on additional work outside their primary employment. The findings, based on a survey of 5,600 working adults, highlight the scale of financial strain facing the workforce, particularly among younger generations. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

by • Facilities management, News, Workplace design

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

Lack of flexible working options drives a million people to swap jobs last year

Lack of flexible working options drives a million people to swap jobs last year

by • Flexible working, News

More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD.More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD. The organisation’s latest report highlights a growing tension between employer demands and employee expectations, particularly among younger workers. The survey of 2,000 employers and 5,000 employees suggests that around 3 percent of the workforce left their roles since January 2024 because they were unable to access the flexibility they needed. The findings come more than a year after UK workers gained the legal right to request flexible working from day one. (more…)

People put a value on human connection, even when AI communicates in the same way

People put a value on human connection, even when AI communicates in the same way

by • AI, News, Wellbeing

Human-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responsesHuman-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responses, according to a new study by Hebrew University of Jerusalem researchers. Published in the journal Nature Human Behaviour, the study involved over 6,000 participants in nine different experiments in which chatbot responses were crafted by large language models (LLMs). The research reveals that human-attributed responses are perceived as more supportive, more emotionally resonant, and more caring than identical AI-generated responses. (more…)

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

Office utilisation reaches equilibrium, and demands a rethink of workplace strategy

by • News, Property, Workplace design

The British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are usedThe British Council for Offices (BCO) has published a new report which claims that while office utilisation rates have stabilised, there has been a fundamental shift in how offices are used, with major implications for developers, investors and occupiers. The report, authored by Nigel Oseland of Workplace Unlimited, shows that the long-standing benchmark of 80 percent office utilisation is no longer fit for purpose. Post-pandemic data suggests a more realistic, but nevertheless conservative, figure of 66 percent equating to an effective density of 15 sq. m per occupant, up from the previous 12.5 sq. m. This recalibration reflects a maturing flexible working model that empowers organisations to right-size their space, reduce waste and enhance employee experience. With high-profile organisations in financial services and the public sector under the spotlight for space misalignment, the report offers timely, evidence-based guidance for the sector. (more…)

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