About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

by • AI, News

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

People want performance over quirky features in their offices

People want performance over quirky features in their offices

by • News, Workplace

A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance.A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance. Mitie’s latest Productivity Reset Report [registration requires you to receive marketing – you can’t opt out] highlights that while games areas and other recreational facilities may generate headlines, only 14 percent of employees believe such features contribute meaningfully to workplace satisfaction or productivity. In contrast, almost nine in ten (88 percent) said that a safe, well-maintained office is a critical factor in their day-to-day working experience. (more…)

In spite of some headlines, hybrid working is not in decline in the US

In spite of some headlines, hybrid working is not in decline in the US

by • Flexible working, News

Gallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would implyGallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would imply. The data shows that hybrid work remains the dominant arrangement and has not significantly declined, even as political and organisational pressure grows to increase in-person attendance. The survey finds that just over half of employees who can work remotely are now in hybrid arrangements. This represents a slight decline from the previous two quarters, falling from 55 percent to 51 percent. (more…)

BCO pilots new office grading system as industry calls for reform

BCO pilots new office grading system as industry calls for reform

by • News, Property

The UK’s office grading system is no longer fit for purpose, according to new research from the British Council for Offices (BCO).The UK’s office grading system is no longer fit for purpose, according to new research from the British Council for Offices (BCO). A report authored by JLL for the BCO found that fewer than three percent of professionals in the sector support the current system, with almost all calling for change. The report, Redefining the Market: Beyond Grade A, proposes a new scoring-based framework designed to reflect the shifting priorities of occupiers, investors and developers in an era shaped by flexible working. It sets out a 100-point matrix across four categories – physical quality, sustainability, technology and amenity – aiming to provide a more transparent and adaptable standard. (more…)

A third of employees are quietly sabotaging workplace AI

A third of employees are quietly sabotaging workplace AI

by • AI, News

A survey by Writer and Workplace Intelligence found that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AINearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

Councils discover hundreds of staff secretly hold second full-time jobs

Councils discover hundreds of staff secretly hold second full-time jobs

by • Flexible working, News

At least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their councils, according to new dataAt least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their employer, according to new findings from Witan Solicitors. The figures, obtained through Freedom of Information requests to more than 300 councils in England, show that 46 staff were either dismissed or formally disciplined after being discovered to have taken on additional full-time roles. So-called “overemployment” is a growing trend on platforms such as TikTok and Reddit, where users share tips on how to juggle multiple jobs undetected. Common tactics include the use of “mouse jigglers” to simulate activity and strategies for avoiding documentation that could attract attention. (more…)

Trump appoints Airbnb co-founder as first official government head of design

Trump appoints Airbnb co-founder as first official government head of design

by • News, Workplace design

US President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design StudioUS President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design Studio within the Executive Office of the President. The new position was confirmed through an executive order signed on 21 August. The initiative, called America by Design, has been established to address the way federal services are designed and delivered. The government says the focus will be on improving the usability and consistency of the government’s digital presence, from websites and forms to broader systems that affect how citizens access services. The National Design Studio says it will work with agencies across government to ‘streamline interfaces and reduce duplication, with the goal of creating a simpler, more coherent experience for the public. (more…)

Younger people want more office time as remote work leaves many feeling isolated

Younger people want more office time as remote work leaves many feeling isolated

by • Flexible working, News, Wellbeing

A new poll suggests that younger people are increasingly seeking a return to office working, as large numbers report that remote work has left them feeling lonely and disconnected. The survey from Bupa, based on responses from employees aged between 16 and 24, found that around 40 percent say they feel lonely when working from home. Many of those in this group began their careers during the pandemic, with limited experience of office-based work and the informal social interactions that accompany it. (more…)

UK public sector appears to be phasing out remote and hybrid working

UK public sector appears to be phasing out remote and hybrid working

by • Flexible working, News

A new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retentionA new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retention. According to the 2025 State of Digital report by Unit4, just over half of UK public sector organisations now require employees to be fully office-based, compared with only 7 percent in 2023. The proportion operating fully remote models has dropped from 37 percent two years ago to 15 percent, while hybrid arrangements have fallen from 93 percent to 49 percent. (more…)

Public sector productivity gap costs UK economy eighty billion pounds a year

Public sector productivity gap costs UK economy eighty billion pounds a year

by • News, Workplace

A widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EYA widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EY. The report, Mind the productivity gap, claims that if public sector productivity had kept pace with the private sector since 2019, the economy would now be three per cent larger. Instead, public sector productivity has fallen by over eight per cent since the pandemic. (more…)

UK office take-up reaches highest level in three years

UK office take-up reaches highest level in three years

by • News, Property

Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE.Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE. The total for the twelve months to the end of the second quarter of 2025 stood at 20.3 million square feet, the highest rolling annual figure since the third quarter of 2022. CBRE reports that activity was strongest in the first half of 2025, with occupiers continuing to focus on high quality, well-located space. The firm says demand is being driven by a combination of business expansion, lease events, and the desire to secure the best available stock in a competitive market. (more…)

Family problems can also undermine leaders at work

Family problems can also undermine leaders at work

by • Business, News, Wellbeing

Leaders who feel ignored or excluded by their own families are more likely to withdraw at work, undermining both team morale and customer service, according to new research from the University of Bath. The study, published in the Journal of Occupational and Organizational Psychology, examined how “family ostracism” – being left out of conversations, decisions, or support during difficult times – spills over into professional life. Researchers found that leaders experiencing this strain often adopt a “laissez-faire” leadership style, marked by passivity and disengagement. (more…)

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