March 28, 2025
The full stop emerges as a major point of contention in the workplace
A new poll from The Adaptavist Group claims that there is a growing generational divide in workplace communication, with emojis, punctuation, and AI use emerging as key areas of contention. The study, which surveyed 1,000 UK knowledge workers, reveals how different age groups interpret digital communication tools in the workplace, affecting collaboration and productivity. The Workplace Communication Atlas suggests that nearly half of workers (46 percent) struggle with misinterpreting tone or phrasing, making it the most significant communication challenge. Differences in response time expectations (also 46 percent) and lack of context (31 percent) were also cited as common issues. The findings build on previous research from The Adaptavist Group, which showed that 56 percent of workers find generational collaboration difficult. (more…)



























December 17, 2024
How Charles Handy changed the way we speak about the workplace
by Mark Eltringham • Comment, Facilities management
Originally published in 2019. There are writers whose language pervades our discourse so extensively that even those who have never heard of them will echo not only their sentiments but also their means of expression. One of these people is Charles Handy, who has just published his latest book 21 Letters on Life and its Challenges at the age of 87. His work resonates to this day and not least because he was so far ahead of the curve in detailing many of the characteristics of modern organisations and the challenges created for everybody by the changing nature of work and business. (more…)