Search Results for: values

Daylight Award ceremony announces two new laureates

Daylight Award ceremony announces two new laureates

On the UNESCO International Day of Light, The Daylight Award announces the 2024 laureates: Spanish architect and professor, Alberto Campo Baeza for his architecture, and German professor of chronobiology Till Roenneberg, for his research. The two categories of The Daylight Award – scientific research and architectural design – recognise a duality with the aim of directing knowledge, based on research at the highest level, to the benefit of architectural thinking and practice. Research has created a scientific grounding for the use of daylight in architecture. – states the jury. (more…)

We must embrace AI for sustainable workforce transformation

We must embrace AI for sustainable workforce transformation

Some say AI will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job rolesEach technological revolution has gotten faster; and the era of Artificial Intelligence is accelerating at an unprecedented rate—an intimidating prospect, given Musk’s recent prediction of AI surpassing human intelligence. Some say the tech will take on “80 percent of the jobs that exist today”, but history has shown that technological advancements have consistently led to the creation of new job roles, elevating the standard of living and improving overall productivity. (more…)

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. (more…)

Bisley redesigns showroom for Clerkenwell Design Week to showcase new directions

Bisley redesigns showroom for Clerkenwell Design Week to showcase new directions

Visitors to  British furniture manufacturer Bisley’s Dallington Street showroom during Clerkenwell Design Week (21-23 May 2024), are invited to explore a completely redesigned space, illustrating an expanded offering for the home, workplace, leisure and hospitality that goes far beyond the storage essentials for which Bisley is famous, highlighting the brand’s continued evolution. (more…)

Commercial real estate lending hits ten year low

Commercial real estate lending hits ten year low

New lending for commercial real estate fell 33 per cent last year to its lowest level since 2013, according to the latest bi-annual report from Bayes Business School, (formerly Cass). Researched and written by Dr Nicole Lux, Senior Research Fellow at Bayes Business School, City, University of London, the report also shows that a significant portion (42 per cent) of the £170 billion of loans outstanding will have to be refinanced within 12 months. Dr Lux expects that will cause ongoing stress in the market. (more…)

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” (more…)

Stress, anxiety and a beamish response to it all

Stress, anxiety and a beamish response to it all

Stress, uncertainty and the medicalisation of dissatisfactionWe now have a policy of not offering ourselves as an outlet for any of the deluge of comment pieces and surveys that are published each year to accompany the various days – and increasingly weeks and months – dedicated to certain conditions like stress and anxiety. They are a gift both to and from the PR industry. This is largely because we cover such issues year round so don’t feel the need to add to the PR feeding frenzy they generate. Whatever you make of the findings of the reports and others like them, even cynics would have to acknowledge they tap into an unmistakable feeling that work is not as enjoyable as it should be. (more…)

Event explores how the government is setting new office standards for civil servants

Event explores how the government is setting new office standards for civil servants

At a recent event, the Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services. The GPA is leading one of the country’s biggest and most ambitious workplace renewal programmes for its clients – delivering a smaller, better connected, better quality, and greener property estate to support the work of Civil Service teams and bring them closer to the communities they serve. (more…)

The role of emotional intelligence in effective sales leadership

The role of emotional intelligence in effective sales leadership

Alt text: A woman in an office researching sales leadership on her computerThe sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. (more…)

The significance of women’s health is increasingly acknowledged in the modern workplace

The significance of women’s health is increasingly acknowledged in the modern workplace

addressing the disparities in women's health could dramatically reduce this statistic, enhancing the lives of billions globallyWomen, on average, outlive men but, as reported by the World Economic Forum (WEF, 2024), spend approximately 25 percent of their lives in poor health. According to the WEF, addressing the disparities in women’s health could dramatically reduce this statistic, enhancing the lives of billions globally. Notably, strategic improvements in women’s healthcare could add an average of seven days of healthy living per year for each woman, cumulatively offering more than 500 additional healthy days over a lifetime. This progression not only promises to elevate the quality of life for women but also holds the potential to boost the global economy by at least $1 trillion annually by 2040. (more…)

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

Moral posturing of charitable organisations can go hand in hand with unethical behaviours

The aura of moral goodness coming from within charitable organisations can blind their employees and volunteers, according to new research from the Rotterdam School of Management, Erasmus University (RSM). Lead researcher, Dr Isabel de Bruin found that people in charities’ can glorify their charities’ noble goals, noble values, and noble people. This self-glorification can lead to unethical behaviour, which she terms as the “NGO halo effect”.  (more…)

A third of people say they have experienced a toxic manager

A third of people say they have experienced a toxic manager

A third of employees (33 percent) in the UK have experienced a toxic manager at work in the past five years, and over four in ten (41 percent) have left a job due to their dissatisfactionA third of employees (33 percent) in the UK have experienced a toxic manager at work in the past five years, and over four in ten (41 percent) have left a job due to their dissatisfaction with management. The findings are from Corndel’s Workplace Training Report 2024, based on research conducted with 250 HR decision makers at large organisations and 1,000 UK employees. Toxic manager traits defined by the poll  including micromanagement, inflexibility, intimidation, gaslighting colleagues and a deflecting accountability.  (more…)