People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

A third of employees are quietly sabotaging workplace AI

A third of employees are quietly sabotaging workplace AI

A survey by Writer and Workplace Intelligence found that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AINearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

How AI is already changing the world of work

How AI is already changing the world of work

AI is already changing the world of work, but not everybody is reacting to it in the same way, writes Laura AndersonAI is rapidly transforming the world of work. That much is clear. Understanding how different generations are adapting to this shift is therefore crucial for any organisation looking to the future.  Our recent study focusing on the generational differences in attitudes towards some of today’s biggest topics sheds some light on what might be driving these trends. Perhaps the most important finding was that nearly two-thirds of Gen Z feel concerned about AI’s impact on their future (only Baby Boomers reported more concern) – even though over half are still using AI day to day. (more…)

Microsoft study reveals which jobs have been most affected by Generative AI

Microsoft study reveals which jobs have been most affected by Generative AI

Which jobs are most affected by Generative AI?A new large scale study from Microsoft has offered what its authors claim is one of the clearest pictures yet of how Generative AI is being used in real workplaces and which jobs are most exposed to its growing influence. Researchers from Microsoft analysed 200,000 anonymised user conversations with Bing Copilot, Microsoft’s publicly available AI assistant, to determine how AI is assisting or performing work tasks. The study focused on the types of activities people use GenAI for, how successfully AI completes them, and how these activities align with those performed across hundreds of occupations. (more…)

Why winning the AI race starts with workforce readiness

Why winning the AI race starts with workforce readiness

While AI is heralded as a transformative force across industries, a quieter challenge threatens to slow its momentum: the growing shortage of skilled AI professionals. Behind the buzz of breakthroughs lies a stark reality — companies are racing to adopt AI, but many are leaving their people behind. Recent data shows the skills required for AI-exposed jobs are evolving 66 percent faster than for other roles — a dramatic leap from just 25 percent a year ago. The demand for AI talent is surging in the UK, where the job market is cooling off. Yet, as job postings requiring AI skills continue to climb, this only underscores a critical imbalance felt across the job market. (more…)

People put a value on human connection, even when AI communicates in the same way

People put a value on human connection, even when AI communicates in the same way

Human-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responsesHuman-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responses, according to a new study by Hebrew University of Jerusalem researchers. Published in the journal Nature Human Behaviour, the study involved over 6,000 participants in nine different experiments in which chatbot responses were crafted by large language models (LLMs). The research reveals that human-attributed responses are perceived as more supportive, more emotionally resonant, and more caring than identical AI-generated responses. (more…)

Small changes to AI LLMs could cut energy use by 90 percent, claims UNESCO report

Small changes to AI LLMs could cut energy use by 90 percent, claims UNESCO report

A new report from UNESCO and University College London claims that relatively minor changes in the way AI large language models (LLMs) are built and used can reduce their energy consumption by up to 90 percent without compromising performanceA new report from UNESCO and University College London claims that relatively minor changes in the way large language models (LLMs) are built and used can reduce their energy consumption by up to 90 percent without compromising performance. The report highlights the growing energy demands of generative AI systems and calls for a shift in approach to make them more sustainable. According to UNESCO, the annual energy footprint of generative AI is already equivalent to that of a low-income country, and continues to rise. (more…)

AI tools are widening the workplace divide between management and employees, report warns

AI tools are widening the workplace divide between management and employees, report warns

New research suggests there is a widening gulf in the use of AI tools between senior leaders and junior staff, raising concerns that productivity gains from the technology are being unevenly sharedNew research suggests there is a widening gulf in the use of AI tools between senior leaders and junior staff, raising concerns that productivity gains from the technology are being unevenly shared. According to the Work that Works report from employment platform Employment Hero, nearly three-quarters of senior managers in the UK use AI tools each month. Among entry-level staff, that figure falls to just 32 percent. (more…)

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

A new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeingA new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeing. Contrary to common fears, the research finds no clear evidence that AI exposure is harming workers’ mental health or job satisfaction. In some cases, it may even be contributing to small improvements in physical health, particularly among workers without a college degree. (more…)

UK architects embrace AI more and more, although concerns about creativity remain

UK architects embrace AI more and more, although concerns about creativity remain

Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA)Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA). The 2025 RIBA AI Report reveals that nearly six in ten architecture practices now make use of AI tools, up from 41 percent last year. The data suggests a growing belief within the profession that digital technologies can support rather than replace architectural practice. (more…)