Accurate feedback doesn’t necessarily dent people’s overconfidence

Accurate feedback doesn’t necessarily dent people’s overconfidence

A new study suggests that overconfidence can persist even in situations where people receive frequent and accurate feedback about their performance.A new study suggests that overconfidence can persist even in situations where people receive frequent and accurate feedback about their performance. The findings, published in The Journal of Occupational and Organizational Psychology, raise questions about how effectively feedback mechanisms improve self-awareness in professional settings. Researchers analysed data from 3,388 competitive chess players across 22 countries. Chess provides a clear test of confidence and self-assessment because performance is tracked continuously through the Elo rating system, which adjusts after every match. Players have access to detailed, objective feedback, allowing them to compare their results with others and track progress over time. (more…)

Circular design and human-centred innovation celebrated at BCO National Awards

Circular design and human-centred innovation celebrated at BCO National Awards

An office built entirely on circular design principles, a 3,300 sq m living wall and the transformation of a Victorian infirmary into a modern workplace were among the projects recognised at the British Council for Offices (BCO) National Awards. Held on 7 October at the JW Marriott Grosvenor House in London, the event brought together more than 1,200 senior figures from across the office sector to celebrate excellence in workplace design, development and operation. (more…)

Most managers underestimate the role their emotions play in decision making

Most managers underestimate the role their emotions play in decision making

Managers are less rational and more influenced in their decision making by emotions than they think.Managers are less rational and more influenced in their decision making by emotions than they think, according to a new poll. The study, The empathy problem: Balancing emotion in decision-making, part of the Building Better Managers series [registration], surveyed 279 people leaders across eight countries and 51 industries, with qualitative interviews assessing how emotions and biases impact workplace choices. While four in five managers reported making decisions without emotional influence, almost all shared personal stories during interviews that indicated the opposite. This gap reflects the unconscious nature of decision making, according to the report. It suggests that, while humans see themselves as rational thinkers, many of our choices are instinctively fast, intuitive and emotionally driven. (more…)

New (biggest and best ever) digital edition of Works magazine is now available to read free

New (biggest and best ever) digital edition of Works magazine is now available to read free

The new issue of Works magazine sets out as always to highlight the ideas, projects, products and thinking that are shaping the way we live, think and work.The new issue of Works magazine sets out as always to highlight the ideas, projects, products and thinking that are shaping the way we live, think and work. Provocative, lively and wide-ranging, it’s our biggest issue yet, and we think the best. There’s plenty of new products to get your teeth into and while we are on that particular subject, we explore a new generation of showrooms in which big ideas matter as much as products. Our case studies span Munich, Portland, Harrogate and London, showing how occupiers are rethinking the office in very different ways, saunas and nap pods included. (more…)

Britain’s AI ambitions face delays from planning and energy challenges, report warns

Britain’s AI ambitions face delays from planning and energy challenges, report warns

The UK risks losing momentum in the global race to build the infrastructure for AI because of planning and energy constraints, according to a new report from the Centre for British Progress think tank. The study, Unblocking AI Growth Zones, argues that outdated regulatory processes, environmental approvals and pressure on the electricity grid could slow or derail major data centre projects. The authors say that while private investment of more than £30 billion has been committed to new sites, barriers in the planning system may prevent projects from being delivered quickly enough to compete internationally. (more…)

Very few people say they enjoy their work, HP study suggests

Very few people say they enjoy their work, HP study suggests

Just 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship IndexJust 15 percent of UK knowledge workers say they have a healthy relationship with work, according to the latest findings from HP’s third annual Work Relationship Index [registration]. The poll of more than 18,000 desk-based employees across 14 countries, including 1,300 in the UK, shows an 11-point fall from 2024 and a figure five points lower than this year’s global average. The report suggests that business leaders in the UK influence most of the factors shaping employee wellbeing, yet many workers feel their needs are not being met. Only 14 percent of respondents believe leaders show empathy, and the same proportion say leaders communicate transparently. At the same time, 41 percent feel their company prioritises profit over people, while 61 percent say expectations and demands have increased – the highest level across developed markets. (more…)

Not just cuckoo clocks. Why Switzerland is the world’s most innovative country

Not just cuckoo clocks. Why Switzerland is the world’s most innovative country

Switzerland retains its long-standing position as the world’s most innovative economy, followed closely by the United States, Sweden, the United Kingdom, and SingaporeIn Orson Welles’ famous scene-stealing cameo in The Third Man, his character Harry Lime comes out with that (in)famous speech about Swiss culture. “In Italy for thirty years under the Borgias, they had warfare, terror, murder, and bloodshed, but they produced Michelangelo, Leonardo da Vinci, and the Renaissance,” he says. “In Switzerland, they had brotherly love, they had five hundred years of democracy and peace, and what did that produce? The cuckoo clock.” This does the Swiss a disservice in a number of ways, not least that a major new report claims that Switzerland is maintaining a long tradition as the most innovative country in the world. (more…)

Yale study finds little evidence that AI is taking people’s jobs

Yale study finds little evidence that AI is taking people’s jobs

A new analysis from the Budget Lab at Yale University has found little sign that AI is having a measurable impact on the composition of the US workforceA new analysis from the Budget Lab at Yale University has found little sign that artificial intelligence is having a measurable impact on the composition of the US workforce, despite widespread debate about its potential to transform the jobs market and reduce levels of employment. The study, led by Martha Gimbel, Molly Kinder, Joshua Kendall and Maddie Lee, examined monthly labour market data since the public release of ChatGPT in November 2022. (more…)

Service charges rise as firms invest to encourage people to spend more time in the office

Service charges rise as firms invest to encourage people to spend more time in the office

Office occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into workplacesOffice occupiers faced a 9 percent increase in service charges last year as landlords and managing agents invested more heavily in maintenance and amenities to encourage people back into physical workplaces. The findings come from BDO’s latest PropCost benchmarking report, which tracks more than £600 million of expenditure across over 1,000 commercial properties. The data shows the average cost increase for offices followed a 15 percent rise the previous year, underlining the pressure on both landlords and tenants from higher running costs. (more…)

Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Text to video GenAI will help drive energy consumption of OpenAI to same level as India

Text to video GenAI will help drive energy consumption of OpenAI to same level as India

A new study has raised concerns about the energy consumption of text-to-video (T2V) models, warning that the technology could become one of the most power-intensive forms of artificial intelligence yet developedA new study has raised concerns about the energy consumption of text-to-video (T2V) models, warning that the technology could become one of the most power-intensive forms of artificial intelligence yet developed. The research coincides with reports from within OpenAI that the firm’s energy consumption will match the current energy use of India within 8 years. The paper, Video Killed the Energy Budget: Characterizing the Latency and Power Regimes of Open Text-to-Video Models, published on the open research platform arXiv, presents a detailed analysis of the power usage of advanced open-source video generation systems. Conducted by researchers Julien Delavande, Régis Pierrard and Sasha Luccioni, the study benchmarks several models and quantifies the way in which video generation consumes energy. (more…)

Mitsubishi Estate announces £800 million London Southbank mixed use development

Mitsubishi Estate announces £800 million London Southbank mixed use development

The Japanese developer will deliver a 600,000 sq ft mixed-use scheme, to be called Vista, which will combine offices, studios, galleries and exhibition areas. As part of the development, 40,000 sq ft has been allocated as affordable workspace for creative businesses, a measure intended to support start-ups and smaller firms in the sector.Mitsubishi Estate has announced plans to invest £800 million in the redevelopment of the former ITV Studios site on London’s South Bank, a project that is expected to create 4,000 jobs and provide significant new space for the capital’s creative industries. The Japanese developer will deliver a 600,000 sq ft mixed-use scheme, to be called Vista, which will combine offices, studios, galleries and exhibition areas. As part of the development, 40,000 sq ft has been allocated as affordable workspace for creative businesses, a measure intended to support start-ups and smaller firms in the sector.

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