Search Results for: risk

Not just cuckoo clocks. Why Switzerland is the world’s most innovative country

Not just cuckoo clocks. Why Switzerland is the world’s most innovative country

Switzerland retains its long-standing position as the world’s most innovative economy, followed closely by the United States, Sweden, the United Kingdom, and SingaporeIn Orson Welles’ famous scene-stealing cameo in The Third Man, his character Harry Lime comes out with that (in)famous speech about Swiss culture. “In Italy for thirty years under the Borgias, they had warfare, terror, murder, and bloodshed, but they produced Michelangelo, Leonardo da Vinci, and the Renaissance,” he says. “In Switzerland, they had brotherly love, they had five hundred years of democracy and peace, and what did that produce? The cuckoo clock.” This does the Swiss a disservice in a number of ways, not least that a major new report claims that Switzerland is maintaining a long tradition as the most innovative country in the world. (more…)

Yale study finds little evidence that AI is taking people’s jobs

Yale study finds little evidence that AI is taking people’s jobs

A new analysis from the Budget Lab at Yale University has found little sign that AI is having a measurable impact on the composition of the US workforceA new analysis from the Budget Lab at Yale University has found little sign that artificial intelligence is having a measurable impact on the composition of the US workforce, despite widespread debate about its potential to transform the jobs market and reduce levels of employment. The study, led by Martha Gimbel, Molly Kinder, Joshua Kendall and Maddie Lee, examined monthly labour market data since the public release of ChatGPT in November 2022. (more…)

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help.Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help. In recent research with Richard Haynes, Ingo Marquart, and Hai Anh Vu, we examined a disruptive leadership approach called “annealing.” My summary view: Although annealing can prompt change and innovation, most leaders should pause and reflect before trying. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)

AI generated ‘workslop’ is destroying productivity, say researchers

AI generated ‘workslop’ is destroying productivity, say researchers

Workslop is a new term for the flood of low quality content and outputs produced by employees leaning too heavily on generative AIA new analysis published in the Harvard Business Review suggests that the rapid adoption of artificial intelligence tools is undermining productivity in many workplaces rather than improving it. The article introduces the idea of “workslop”, a term used to describe the flood of low quality content and outputs produced by employees leaning too heavily on generative AI systems. According to the research, the number of organisations adopting AI has risen sharply in the past two years, with many leaders assuming the technology would deliver immediate efficiency gains. Yet a study from MIT Media Lab cited in the article found that 95 percent of organisations have seen no measurable return on their investment in AI. Instead of freeing people from routine tasks, many firms are finding that AI is creating new layers of work. Drafts, reports and proposals generated by software are often superficial, incoherent or riddled with errors, requiring staff to spend additional time correcting or recreating them. (more…)

Adoption of workplace AI is inconsistent and riddled with contradictions

Adoption of workplace AI is inconsistent and riddled with contradictions

New research claims to reveal the significant divides in how organisations are adopting artificial intelligence, with some reporting positive outcomes and others citing fear, risk and job losses.New research claims to reveal the significant divides in how organisations are adopting artificial intelligence, with some reporting positive outcomes and others citing fear, risk and job losses. The study, carried out by The Adaptavist Group as part of its latest Digital Etiquette: Unlocking the AI Gates report, surveyed 900 professionals responsible for introducing and onboarding workplace AI in the UK, US, Canada and Germany. It found a sharp split between the 42 percent of respondents who believe their company’s AI claims are over-inflated and the 36 percent who do not. (more…)

People are handing work to AI agents even though they are unreliable and lack accountability

People are handing work to AI agents even though they are unreliable and lack accountability

UK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountabilityUK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountability, according to a new poll from Asana’s Work Innovation Lab. The survey of more than 2,000 workers, including 1,021 in the UK, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years. At present, only a quarter feel ready to do so. Despite the rapid spread of adoption, with nearly three-quarters already using AI agents, concerns about reliability and oversight remain high. (more…)

AI is actually adding to people’s workloads, increasing burnout fears

AI is actually adding to people’s workloads, increasing burnout fears

The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressureAgency staff say artificial intelligence is adding to their workloads rather than reducing them, according to a new poll. The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressure. The report challenges the common assumption that AI automatically speeds up delivery and cuts costs. Instead, respondents highlighted new layers of hidden work, including drafting detailed prompts and templates to generate usable material, fixing errors in AI outputs, and managing compliance and client expectations. Much of this extra work is unrecognised, with clients often assuming AI should make services faster and cheaper. (more…)

Workers voice concerns over AI in the workplace, think it makes them less intelligent

Workers voice concerns over AI in the workplace, think it makes them less intelligent

There is growing unease among employees about the impact of AI on their working lives, with many reporting fears of skill loss, job security and reduced human interaction.A new survey claims to highlight growing unease among employees about the impact of artificial intelligence on their working lives, with many reporting fears of skill loss, job insecurity and reduced human interaction, as well as brain rot. The research, carried out by Howdy in August 2025 among 1,007 full-time workers aged 19 to 77, found that while the majority are already using AI tools in some form, significant numbers are questioning the consequences. Around one in four believe they risk losing critical abilities through over-reliance on artificial intelligence, while a fifth said the technology already makes them less capable. A smaller group, around 10 percent, said they now rely entirely on AI to perform their jobs. (more…)

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

The question isn't whether change will continue to accelerate—it's whether we'll rise to meet it with the leadership our times demand. Change management is no longer just a discipline, it’s a mindset. In today’s hyperconnected, rapidly evolving business landscape, the ability to lead through constant transformation has become the defining characteristic of exceptional leadership, and one that is weighing heavily on all leaders. When leaders claim that “people don’t like change,” they’re missing a fundamental truth about human nature. We navigate change every single day, adapting our morning routines when a loved one falls ill, finding alternative routes when our train is cancelled, or pivoting our plans when circumstances shift. Change itself isn’t the problem. The issue is that people don’t like being changed or having transformation imposed upon them without agency, understanding, or involvement. (more…)

Employees on a four-day week use their extra day off for housework, hobbies, ‘me-time’ and moonlighting

Employees on a four-day week use their extra day off for housework, hobbies, ‘me-time’ and moonlighting

New research claims to shed light on how employees who switch to a four-day week spend their additional day off – and some are using it to take on extra jobs.New research claims to shed light on how employees who switch to a four-day week spend their additional day off – and some are using it to take on extra jobs. As well as housework, hobbies and voluntary work, staff are also devoting time to education, caring responsibilities and side businesses that can sometimes compete with their main employment. The study, led by Dr Mengyi Xu, Dr Daniel Wheatley, Dr Holly Birkett and Professor Tony Dobbins of Birmingham Business School at the University of Birmingham, explored the experiences of employees, managers and executives at UK organisations using the ‘100:80:100 model’, where staff receive 100 percent of their pay while completing their workload in four days rather than five. (more…)

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)