Search Results for: skills development

May 5, 2026

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

As someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 17, 2026

The squeezed middle: supporting frontline managers in 2026

by Laura Thomson-Staveley • Business, Comment

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)

February 2, 2026

New white paper offers actions for managing trauma in the workplace

by Neil Franklin • News, Wellbeing

A new white paper offering practical guidance for employers on how to recognise, understand and respond to trauma in the workplace has been published by Nottingham Business School (NBS), part of Nottingham Trent University. Recent national figures show that more than 8.5 million adults in England and Wales are survivors of childhood abuse, underlining the scale of trauma?related experiences within the UK workforce. Managing Trauma in the Workplace: Strategies for Wellbeing and Organisational Resilience brings together research, survivor perspectives, and evidence?based recommendations to help HR professionals and managers create psychologically safe working environments. (more…)

January 27, 2026

Artificial intelligence appears to cut more jobs than it creates

by Neil Franklin • AI, News

Artificial intelligence appears to be contributing to a net loss of jobs, according to a new analysis of how organisations are adopting the technology across their operations. Research by Morgan Stanley, based on responses from nearly 1,000 companies that have been using AI for at least a year, suggests that British firms have shed more roles than they have created as a direct result of AI deployment. The study indicates a net reduction of around 8 percent of roles in the UK over the past twelve months, a higher figure than reported in comparable surveys of companies in the United States, Germany, Japan and Australia. (more…)

January 5, 2026

Actionable workplace wellness initiatives for small businesses

by Freddie Steele • Company news, Wellbeing

American workplaces are going through big changes now. Employee engagement has hit a ten-year low. Small businesses often feel these pressures more intensely than large corporations. Limited resources make turnover and declining morale especially difficult for small firms. When even one employee feels overwhelmed or disengaged, the impact can ripple through an entire team.

Wellness initiatives, however, can serve as a practical and powerful solution. When done thoughtfully, they help reduce stress, improve morale, and create a work environment where people feel supported rather than stretched thin.

In this article, we’ll share a few actionable workplace wellness initiatives that can help you foster healthier habits, stronger engagement, and long-term resilience.

1 Encourage Flexible Work Options

The traditional nine-to-five office hours are quickly becoming a thing of the past. Many employees now value flexibility just as much as salary. Flexibility helps your team balance their work and their actual lives. This reduces stress and prevents that burnout we all fear.

Around 76% of businesses in the UK already offer flexible work options to their employees.

You do not have to go fully remote if that does not fit your small business’s model. There are so many ways you can give your team more control over their time. One common way is to offer telecommuting or remote work. This lets people work from home some or all of the time. It saves them a long commute and saves you on office costs.

If your team needs to be in the office, try flexible hours or flextime. This lets them choose their own start and finish times. You can also look into compressed workweeks. This is where employees work their 40 hours in fewer days.

A popular choice is working 10 hours for 4 days. This gives them a 3-day weekend every single week. This model is great for high-workload industries, such as retail, healthcare, or manufacturing.

2 Foster Happiness with Growth Opportunities

People want to feel like they are moving forward. When employees feel stuck, they start looking for the exit. Offering growth opportunities is a huge part of wellness. It keeps the mind sharp and reduces stress about the future.

For a small business, you might not have a big training budget. That is okay. You can check out the Small Business Association (SBA) Learning Platform. It offers online courses on everything from managing a team to marketing for free. Then there is SCORE. This is a network of retired executives who offer free mentoring.

For those looking to advance their careers, you could offer partial tuition reimbursement for continuing education.

Healthcare roles offer a relevant example. Nurse practitioners are expected to remain in high demand through 2031. Many bedside nurses aspire to move into these advanced practice roles.

Supporting an employee who wants to pursue an MSN-FNP degree can make that goal far more attainable. MSN-FNP stands for Master of Science in Nursing–Family Nurse Practitioner. Rockhurst University explains that this program helps registered nurses transition into primary care for patients of all ages.

Many universities now offer the MSN-FNP degree online. By opting for online degrees, employees can continue working while expanding their skills. Supporting education like this builds loyalty, confidence, and a healthier, more engaged workforce.

3 Create a Comfortable and Healthy Physical Workspace

The physical office environment directly affects how people feel. Small changes in lighting and furniture can boost productivity. These improvements prevent chronic pain and eye strain.

As a small business, you do not need a total redesign to make a difference. You just have to be creative with your space.

Sitting for too long can lead to chronic back pain. Ergonomic chairs support the spine and reduce physical fatigue. High-end chairs are expensive, but there are cheaper options. Lumbar support cushions can make a standard chair better.

Standing desks allow employees to switch positions all day. Standing desk converters are a great low-cost alternative.

Lighting is often overlooked in workplace design. Poor light causes digital eye strain for many workers. This is known as computer vision syndrome or CVS. Data shows that nearly 70% of workers suffer from CVS. Symptoms include headaches, blurred vision, and dry eyes.

Combine overhead and adjustable task lights to customize their environment to prevent discomfort.

Plants lower stress and improve the air we breathe. They can even absorb radiation from our electronic devices. Bring in plants like pothos and snake plants. These are quite affordable and nearly indestructible in an office setting.

Small Steps, Big Impact

Workplace wellness doesn’t require a big budget or a long list of policies. For small businesses, it’s about intention, consistency, and genuine care.

You do not have to do it all at once, however. The key is to start small. Pick one or two initiatives that feel doable right now and build from there. Over time, these small actions create a culture where people feel supported, not just as employees, but as humans. And when your people thrive, your business does too.

January 5, 2026

How healthcare leaders can enhance their business acumen

by Freddie Steele • Company news

No one enters into healthcare looking forward to dealing with budgets, profit margins, or return on investment. They do it because they want to make a difference. Still, the reality is hard to ignore. Great care depends on great decisions. And many of those decisions require more than just clinical expertise. They require business acumen. This means a balanced mix of financial savvy, strategic thinking, and real-world insight.

But can healthcare leaders do without this skill? Probably not. According to the American College of Healthcare Executives (ACHE), problems with finances ranked second in the list of concerns for hospital CEOs in 2023.

The message couldn’t be clearer. Healthcare leaders need to enhance their business acumen if they want to run successful practices without losing sight of the people they’re called to care for.

Is Business Acumen Essential for Healthcare?

Short answer? Yes. But let’s look at why.

When we talk about business acumen, we’re really talking about the ability to make smart decisions that keep the door open.

For healthcare leaders, this goes way beyond spreadsheets. It’s about seeing the whole picture: patient needs, team dynamics, financial sustainability, and the entire ecosystem of your healthcare organization.

And yes, this matters. A lot. In fact, the World Economic Forum clearly ranks business acumen as the No.1 skill every people leader needs, with almost 90% of chief people officers saying it is their top priority in the coming months and years.

While this data applies across industries, it’s no less relevant in healthcare. In other words, knowing how the business side works is no longer optional. It’s expected.

To put things in their proper perspective, without business acumen, you might provide great care, but would you be around to provide it next year or the year after?

How to Enhance Business Acumen as a Healthcare Leader

So, how can you enhance your business acumen as a healthcare leader? And no, you don’t need a four-year MBA. Here are practical tips that can work in your healthcare system.

Listen to Your Patients

Your patients aren’t just the people you provide with healthcare services; they’re also your customers. And you know the good thing about customers, feedback from them is gold for business development. So, listen to them.

Paying close attention to what your customers are saying helps you spot gaps in your services. Do they complain about access to telehealth? Perhaps some mention how hard it was to get a follow-up appointment. Insights like these help you fix processes, reduce complaints, and improve outcomes.

We saw a good example of this in 2024, when employers reported growing interest in expensive obesity medications, including GLP-1s. Tuning into patients’ conversations will tell you whether to expand your services in this area or not. It’s like using patient engagement to drive business strategy.

Take Specialized Courses

While listening to patients will give you insights into the direction your practice can take, alone, it’s not enough. You can take things a step further by considering a structured environment where you can learn the skills to do the business of healthcare better.

The good news? You don’t have to do another four-year course for this. There are accelerated online programs for working healthcare professionals that you can do to enhance your business acumen.

Take MSN-MBA dual degree online programs, for example. These programs teach you how to both oversee clinical operations and establish policies and processes for better patient care results.

What’s more? According to Spring Arbor University Online, programs like these give you two Master’s Degrees in just two years and five months. And you don’t have to quit your job, too.

You can also consider short courses or weekend workshops on healthcare finance for non-financial managers. In this case, the goal is not to become an expert but to ‘speak the language’ so that you know what to look out for when running a healthcare practice.

Find Mentors

Finding a mentor is a secret advantage that not many people use. These are people who’ve been where you are now and are where you want to be in the future. Of course, they’ve likely experienced some of the challenges you’re currently facing and are in the best position to tell you what to do.

Experiencing high turnover rates in your clinic? A mentor can tell you how to make them stay.

According to a 2024 study published in the Journal of Healthcare Leadership, healthcare professionals who participate in mentorship programs report increased leadership awareness, better coping with stress, and improved confidence as leaders. The benefits are self-explanatory.

Follow Industry News

One final way to stay on top of your business acumen skills is to keep abreast of industry news. Why? Because the world of medicine moves fast.

Take 2025, for example. Probably one of the biggest healthcare industry trends was artificial intelligence (AI). PWC even predicted that it will power the future of medicine, with 77% of healthcare executives making it a top priority investment for the near future.

Now imagine you’re not paying attention to industry news and don’t have this information. You’ll be left behind while others leverage AI tools to make data-backed decisions.

Bottom line? Stay on top of things. Even if it’s one solid newsletter, subscribe to it.

Building Your Business Acumen in Healthcare

Managing a healthcare facility is tough work. You’ve got to make sure that the numbers add up while at the same time, ensuring that patients get the best possible care. Enhancing your business acumen is one of the most effective ways to make this work. Hopefully, the points discussed in this article have shown you how to do just that.

It’s important to point out that this doesn’t happen overnight. It’s a slow and thoughtful process, but one that pays off at the end. The best way to go about it is to pick one strategy and work on it. Once you start seeing results, you move on to the next.

Your patients, your team, and your healthcare operations will thank you for it.

December 12, 2025

Why writing by hand still matters for learning and thinking

by Neil Franklin • News, Technology

The steady shift from pens and pencils to keyboards has led many schools to play down writing by hand and other fine motor activities. But a major new review of research suggests that may be a mistake. The study, published in Educational Research Review, brings together evidence from 118 previous studies involving almost 80,000 children and adolescents. Taken together, it shows a clear and consistent link between children’s fine motor skills and how well they perform at school, across reading, writing, mathematics and broader cognitive measures. In other words, writing may be thinking in both a physical and cognitive sense. (more…)

December 11, 2025

Neuroinclusive workspace design – addressing the current industry shortfalls

by Guzman de Yarza and Ana Gorriti • Comment, Workplace design

In recent years, there have been significant developments in making workplaces more inclusive and accessible for a diverse range of individuals. However, there is one area which is emerging as the next critical evolution in workplace strategy: neuroinclusive workplace design. Neurodivergent employees often bring unique strengths in areas like innovative problem-solving, meticulous attention to detail, and exceptional pattern recognition, but many workplaces are still failing to adequately accommodate these individuals. (more…)

December 11, 2025

BCO calls for paradigm shift as regional cities fall behind on sustainable offices

by Neil Franklin • Environment, News, Property

A widening gap in the availability of highly sustainable offices across the UK is putting the economic prospects of smaller regional cities at risk and could undermine national net-zero goals, according to new research from the British Council for Offices. The report, Viability and Sustainability in the Regions, warns that a large share of office space outside major centres may become economically obsolete if current trends continue. It suggests this could lead to what it describes as “sustainability gentrification”, with organisations unable to find space that meets their ESG commitments in cities such as Exeter, Newcastle and Sheffield. (more…)

December 10, 2025

Five strategies to enhance HR efficiency in modern workplaces

by Jesse Yancey • News, Workplace

HR departments are supposed to be the backbone of modern workplaces, but many are struggling to keep up. You’ve probably seen it firsthand: talented HR teams getting bogged down in administrative tasks when they should be driving real organizational change. The problem isn’t lack of effort. It’s that most HR departments are still operating like it’s 2010. Today’s business world moves fast, and your HR processes need to match that pace. (more…)

November 28, 2025

Are you a leader of the first workplace?

by Freddie Steele • Company news

If you work with young people, whether you’re in the classroom, in district leadership, or pursuing an educational doctorate degree, you’re already shaping how they’ll experience work for the rest of their lives. The first real workplace they know isn’t a cubicle or a Zoom call, it’s the classroom, and when leaders get the learning culture right, students become more hopeful, more engaged and more ready for what comes next. You’re effectively running their first organisation, with norms, expectations and feedback loops that feel very similar to what they’ll encounter later in their careers. (more…)