About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Workplace AI usage is rocketing, but are people using it for the right things?

Workplace AI usage is rocketing, but are people using it for the right things?

by • AI, News, Technology, Workplace

Two thirds of people now use AI at work, with44 percent of office workers saying they are 'enthusiastic 'about using workplace AI in their daily tasksThe latest Workforce Index from Slack claims there has been a significant rise in AI usage in UK workplaces. Since September 2023, there’s been a 66 percent increase, with an additional 18 percent jump since the beginning of 2024. This trend reflects growing enthusiasm among employees about the technology, with 44 percent of office workers saying they are ‘enthusiastic ‘about using workplace AI in their daily tasks. However, the survey also uncovers potential problems with wider AI acceptance. Many employees may not have the right training to fully benefit from AI’s potential.  Instead of using the time saved by AI for strategic activities or skill development, most workers say they plan to prioritise administrative tasks. More →

GenAI is already driving down demand for freelancers

GenAI is already driving down demand for freelancers

by • News

New research from Imperial College, Harvard and the German Institute for Economic Research looks at the impact of GenAI technologies on the demand for freelance creative professionals The demand for freelancers working in writing, and coding related jobs has dropped by 21 percent since the launch of ChatGPT in November 2022, according to new research by Imperial College Business School, Harvard Business School and the German Institute for Economic Research. This research paper, Who is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms, looks at the impact of GenAI technologies on the demand for creative professionals who work on an hourly basis for different clients. More →

As sickness absence rises, firms indulge in ‘wellbeing washing’

As sickness absence rises, firms indulge in ‘wellbeing washing’

by • News, Wellbeing

A new survey claims to reveals a potential gap between perception and reality when it comes to wellbeing initiatives, which the report labels 'wellbeing washing'A new survey commissioned by law firm Winckworth Sherwood suggests there has been a shift in workplace culture, with a majority of both employers (86 percent) and employees (69 percent) agreeing it’s more acceptable to take time off for illness, especially mental health issues. However, the survey also reveals a potential gap between perception and reality, which the report labels ‘wellbeing washing’. While employers say improved productivity is the main reason they offer wellness programs, some employees may be sceptical. The survey claims that only half of employers actually offer practices considered most effective for mental health, such as fair pay (51 percent), flexible work options (49 percent), and what the study calls “good work” (55 percent), which likely refers to manageable workloads and positive work environments. More →

Mismatched technology may be driving down productivity

Mismatched technology may be driving down productivity

by • News, Technology

A new poll from Apogee Corporation claims that current workplace environments are failing to cater to different personality types, leading to significant collaboration challenges, reduced productivity and potentially driving away 'talent'A new poll from Apogee Corporation claims that current workplace environments are failing to cater to different personality types, leading to significant collaboration challenges, reduced productivity and potentially driving away ‘talent’. The survey of 1,001 UK employees in mid-sized businesses suggests that 79 percent of workers struggle with meeting technology when collaborating with colleagues. This is particularly detrimental to extroverts, with 84 percent reporting a drop in productivity while working remotely. More →

People must take the lead on hybrid working to drive highest returns

People must take the lead on hybrid working to drive highest returns

by • Flexible working, News, Technology

A new report from workplace technology provider Eptura suggests that employee-led hybrid working models and connected technology drive the highest returns for businessesA new report from workplace technology provider Eptura suggests that employee-led hybrid working models and connected technology drive the highest returns for businesses. According to its first half 2024 Workplace Index report [registration], companies with hybrid working models in which employees can choose when to come to the office are seeing the most benefit. This is because employees who work effectively in the office can generate an average revenue increase of 3-8 percent. The study also claims that globally, employees are now spending an average of 3 days a week in the office, with the biggest increase being seen in the Asia-Pacific region. The most common days for office attendance remain Tuesday through Thursday. More →

MIT professor pours cold water on the prevailing hype about AI and the economy

MIT professor pours cold water on the prevailing hype about AI and the economy

by • AI, News, Technology

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impactA study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

People receive a phone notification every ten minutes on average

People receive a phone notification every ten minutes on average

by • News, Technology, Wellbeing

A new study by musicMagpie claims to reveal the growing incidence of phone anxiety, particularly among younger people. It highlights a constant barrage of notifications with the average person receiving a 146 notifications daily, translating to one notification every ten minutes. However, so-called Gen Zs and Millennials were found to be significantly more affected than their Gen X counterparts. More →

Since the pandemic, people now work six fewer months over the course of their lives

Since the pandemic, people now work six fewer months over the course of their lives

by • News, Wellbeing

As the UK government warns that the state pension age might need to rise, a new report from the the International Longevity Centre UK (ILC) claims that, between 2019 and 2022, people’s work span in the UK fell by 6 months. The report argues that, to enable more people to stay healthy and be in work for longer, the next government should invest more in preventing ill health, supporting people to stay in work and building healthier behaviours. More →

Rigid return to office mandates and fixed places of work are backfiring

Rigid return to office mandates and fixed places of work are backfiring

by • Flexible working, News, Workplace

A new study by Great Place To Work claims that forcing employees back to the office with so-called return-to-office mandates can have negative consequencesA new study by Great Place To Work claims that obliging employees back to the office with so-called return-to-office mandates and restricting their choice of work location can have negative consequences for the business. The report based on a survey of 4,400 US workers, claims to reveal a strong correlation between work location flexibility and positive employee experiences. Compared to those without a choice, employees with control over their work environment are three times more likely to want to stay with their company, and significantly less likely to become disengaged – a trend that has been referred to as “quiet quitting.” They’re also more likely to put in extra effort, foster good relationships with their managers, and feel their workplace fosters a healthy psychological and emotional environment. More →

Two-fifths of people have their time at work strictly monitored

Two-fifths of people have their time at work strictly monitored

by • News, Workplace

A controlling and inflexible leadership style is making UK employees feel powerless and devalued, according to a poll. The findings suggest that 41 per cent of U.K. employees have their working time strictly monitored with 39 per cent admitting that leaders are always watching whether they’re on task during work hours. Around 53 per cent say they are given freedom in how they accomplish their work, and when workplace flexibility is provided, it’s all too often given to a limited number of job roles or ‘favourite employees’. More →

One in six people fall out with colleagues over politics

One in six people fall out with colleagues over politics

by • News, Workplace

Following the recent confirmation of a date for the UK General Election, a new poll from HiBob claims there has been a sharp rise in the number of people who want to banish political chats from the office. The report also suggests there is a major generational split, with younger workers significantly most in favour of holding political discussions at work while also being the group far and away most likely to fall out with others. More →

Generative AI could help UK workers save 19 million hours a week by 2026

Generative AI could help UK workers save 19 million hours a week by 2026

by • AI, News, Technology

New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save '19 million hours a week'New research from Pearson claims to show the potential of Generative AI to boost workplace productivity by helping UK workers to save ’19 million hours a week’ on routine and repetitive tasks. More →

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