About Neil Franklin

Neil Franklin is Insight's news editor

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Office fit out costs rise as firms adapt to new ways of working

Office fit out costs rise as firms adapt to new ways of working

A renewed focus on office space comes at a price, with businesses facing rising office fit out and design costsAccording to a new report from JLL, the office sector is again taking ‘centre stage’ in commercial real estate as companies worldwide adapt hybrid work policies to encourage greater in-office attendance. However, this renewed focus on office spaces comes at a cost, with businesses facing rising expenses to design and fit out their work environments. According to JLL’s newly released Global Office Fit-Out Costs Guide 2025, 59 percent of organisations globally plan to increase investment in office space design and fit-outs over the next five years. The report, which analyses data from 68 cities across 40 countries, highlights significant cost variations, key cost drivers, and the growing demand for sustainable office spaces. More →

People who hide their use of AI have their work taken more seriously

People who hide their use of AI have their work taken more seriously

employees who conceal their use of AI tools may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentivesNew research led by Professor David Restrepo Amariles from business school HEC Paris claims to uncover challenges in the adoption of AI tools, particularly the phenomenon of “shadow adoption,” where employees use generative technology like ChatGPT without disclosing it. The research suggests that employees who conceal their use of artificial intelligence may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentives. More →

Hybrid working improves self-reported wellbeing and productivity

Hybrid working improves self-reported wellbeing and productivity

Hybrid working improves employee health and wellbeing, reducing stress, and boosting productivity, according to a new study by flexible office provider International Workplace Group.Hybrid working improves employee health and wellbeing, reduces stress, and boosts productivity, according to a new study by flexible office provider International Workplace Group. The research, which surveyed more than 2,000 hybrid workers, found that 34 percent reported taking fewer sick days since gaining flexibility over how and where they work. The findings suggest that hybrid work enables better overall health management. More than seven in ten respondents (71 percent) said flexible arrangements allow them to prioritise preventative healthcare, such as regular screenings and check-ups, while 69 percent said they can better manage existing health conditions. The reduction in stress-related illnesses was also significant, with 68 percent of hybrid workers reporting fewer symptoms such as headaches, digestive issues, and tension-related pain. More →

Only Filipinos spend less time each week in an office than British workers

Only Filipinos spend less time each week in an office than British workers

British workers spend less time in the office than almost any other nation, with only  Filipinos averaging fewer days at their deskBritish workers spend less time in the office than almost any other nation, with only employees in the Philippines averaging fewer days at their desks, according to a new poll. The global survey conducted by property consultancy JLL suggests that UK workers are in the office for just two days a week on average, while their preference is for even fewer—just 1.5 days per week. The report claims that its findings highlight the ongoing reluctance among British employees to return to pre-pandemic office routines, despite increasing pressure from employers. By contrast, workers in Kuwait spend the most time in the office, averaging 4.2 days per week, followed closely by China at 4.1 days. Greece was the only country in the study where employee preferences aligned with employer expectations, with workers spending 3.5 days per week in the office. More →

Five years on and firms are also suffering from the effects of long Covid

Five years on and firms are also suffering from the effects of long Covid

Many employers are still struggling with the long-term effects of the Covid-19 pandemic, five years after the first UK lockdown begaMany employers are still struggling with the long-term effects of the Covid-19 pandemic, five years after the first UK lockdown began, according to the CIPD. While the pandemic led to significant changes in working practices and an increased focus on employee wellbeing, challenges around productivity and economic inactivity persist. The pandemic brought widespread upheaval, with many people experiencing job losses, business closures, and the loss of loved ones. However, the CIPD argues that it also prompted positive changes in the workplace, including greater flexibility in working arrangements and increased adoption of technology to support collaboration. Despite these developments, many businesses continue to face difficulties, particularly as the cost-of-living crisis and economic uncertainty exacerbate the challenges of workforce engagement and productivity. More →

Young women say they need help to escape the trap of insecure work

Young women say they need help to escape the trap of insecure work

New research from Young Women’s Trust suggests that insecure workers are feeling trapped, disposable, undervalued and unprotectedYoung women are urging employers to improve flexibility, provide more notice of shift rotas and cancellations, and invest in training and skills development for workers on zero-hours and fixed-term contracts – as new research from Young Women’s Trust suggests that insecure workers are feeling trapped, disposable, undervalued and unprotected. Young women are one of the groups most exposed to the challenges of insecure work because they’re more likely to enter the industries that use it. They’re also paid less than men in insecure jobs. On top of this, there’s a ‘sticky floor’ effect whereby young women feel trapped and unable to leave – almost 3 in 10 (27 percent) said that they don’t feel confident enough to move out of insecure work when they want or need to. Many also cited the lack of opportunities to develop their skills leaving them feeling ill equipped to find permanent employment. More →

Furniture industry body unveils its plans for growth and government engagement

Furniture industry body unveils its plans for growth and government engagement

The British Furniture Confederation (BFC), the public affairs umbrella body of furniture and beds, furnishings and flooring sector trade associations, has unveiled its new Plan for GrowthThe British Furniture Confederation (BFC), the public affairs umbrella body of furniture and beds, furnishings and flooring sector trade associations, has unveiled its new Plan for Growth. The document supports BFC’s advocacy across four key pillars: skills and education; trade and exports; standards and regulations; and the environment and circular economy. It has been developed over the past few months, evolving from a combination of position papers written by the associations’ executives and a comprehensive survey of their collective members. More →

New research claims there is a lack of support for many neurodiverse employees

New research claims there is a lack of support for many neurodiverse employees

nearly one in three neurodiverse employees are dissatisfied with the support they receive from their employerA significant proportion of employees feel unsupported in the workplace when it comes to neurodiversity, according to new research from City & Guilds. The organisation’s latest annual Neurodiversity Index 2025 reveals that nearly one in three neurodiverse employees are dissatisfied with the support they receive from their employer, while over a third of neurodivergent respondents reported that they had no onboarding support when starting their jobs. More →

Workspace Design Show Amsterdam 2025 returns to inspire the offices of the future

Workspace Design Show Amsterdam 2025 returns to inspire the offices of the future

The Workspace Design Show is set to make a return to Amsterdam this year, promising to bring together industry leaders, designers, and top brands to shape the future of workplace interiors. Following its successful debut in October 2023, the event will take place at the RAI Amsterdam on 5–6 November 2025, with organisers anticipating an even larger and more dynamic showcase. The 2025 edition is expected to attract over 6,000 visitors and feature more than 800 products alongside a series of high-profile discussions and presentations. The FRAME Awards will be a key highlight, celebrating excellence in workspace design, while three conferences will bring together major global occupiers including Booking.com, Amazon, Zoom, and Ubisoft. Design leaders from firms such as Gensler, UNStudio, HENN, CBRE, Colliers, and Arcadis will also contribute to discussions on the future of workplace strategy and culture. More →

Global real estate markets grow (very cautiously) optimistic

Global real estate markets grow (very cautiously) optimistic

The global real estate sector thinks it is close to ending a three-year journey to recovery, with a widely held view that 2025 may breakthrough to a ‘reset point’ or commence a new cycle. Even so, real estate leaders globally are braced for another challenging year of uncertaintyThe global real estate sector thinks it is close to ending a three-year journey to recovery, with a widely held view that 2025 may breakthrough to a ‘reset point’ or commence a new cycle. Even so, real estate leaders globally are braced for another challenging year of uncertainty, with lingering inflation, largely driven by factors including geopolitical instability, and persistently higher interest rates in some regions, potentially delaying a hoped-for recovery in capital markets and occupancy metrics. This is according to the Emerging Trends in Real Estate Global Outlook 2025 from PwC and the Urban Land Institute (ULI), which provides an important gauge of global sentiment for investment and development prospects, amalgamating and updating three regional reports which canvassed thousands of real estate leaders across Europe, the United States and Asia Pacific. More →

More employees than ever say that they are engaged with what they do

More employees than ever say that they are engaged with what they do

More employees than ever say that they are engaged with what they doNearly one in five employees worldwide reported being fully engaged on the job, a record high going back a decade according to polling in ADP Research’s People at Work 2025 report. It was the third straight year that the share of engaged workers grew, according to the survey. The study claims there is a strong relationship between work location and employee engagement. While 56 percent of the 38,000 employees surveyed worldwide say they work on-site every day (up 2 points compared to last year and up 8 percentage points compared to 2022), only 12 percent work exclusively remotely (down 1 percentage point) and 32 percent work in hybrid mode (down two percentage points compared to last year). More →

A better focus on workplace wellbeing could add around £1 billion to UK economy, report claims

A better focus on workplace wellbeing could add around £1 billion to UK economy, report claims

The commission's report on workplace wellbeing argues that a proactive and preventive approach to employee health could prevent at least 100,000 people from exiting the workforce over the next five years, potentially saving the government over £1 billion during this period.Enhancing support for individuals with health conditions to remain in employment could lead to significant economic benefits for the United Kingdom, according to a new report from the Commission for Healthier Working Lives. The commission’s report on workplace wellbeing argues that a proactive and preventive approach to employee health could prevent at least 100,000 people from exiting the workforce over the next five years, potentially saving the government over £1 billion during this period. More →