About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Historic Whitehall office recognised for inclusive design

Historic Whitehall office recognised for inclusive design

by • Facilities management, News, Workplace design

22–26 Whitehall had been awarded Inclusive Environments Recognition by the Construction Industry Council, in acknowledgement of its approach to inclusive design in a historic settingA refurbished government office in Whitehall has received an industry award for accessibility, according to the Government Property Agency (GPA). The GPA said its hub at 22–26 Whitehall had been awarded Inclusive Environments Recognition by the Construction Industry Council, in acknowledgement of its approach to inclusive design in a historic setting. The building brings together the Grade I listed Ripley Building with the adjoining Kirkland Building and is now used as the London headquarters for the Department for Science, Innovation and Technology. The site forms part of the government’s wider strategy to rationalise its estate and create shared workplaces for civil servants. (more…)

Distractions at home undermine the benefits of remote work, study suggests

Distractions at home undermine the benefits of remote work, study suggests

by • Flexible working, News, Wellbeing

New research from Durham University Business School suggests that remote work may undermine people’s wellbeing and productivity when domestic distractions interrupt the working day. The study, led by Professor Jakob Stollberger, found that interruptions from home life can disrupt concentration, reduce task completion and have a negative impact on employees’ wellbeing. Based on diary data from 87 remote workers across sectors including IT, finance and education, the research tracked participants’ experiences over a ten day period. Respondents reported their workload and wellbeing four times a day, allowing researchers to examine how work patterns and interruptions changed over time. (more…)

Three-quarters of people say they feel psychologically safe at work

Three-quarters of people say they feel psychologically safe at work

by • News, Wellbeing

Over three-quarters (77 percent) of frontline employees say they feel psychologically safe speaking up about problems or opportunities for improvementWorkers in the UK are more confident raising concerns at work than their leaders may realise, prompting calls for more businesses to keep pace and prioritise how psychologically safe people feel. Over three-quarters (77 percent) of frontline employees say they feel psychologically safe speaking up about problems or opportunities for improvement in their organisation, according to a commissioned study conducted by Forrester Consulting on behalf of SafetyCulture. Yet only 63 percent of senior management believe their workers feel that way – a gap that suggests many leaders may be underestimating their own culture. (more…)

Motivation shifts rather than declines during periods of uncertainty, according to new poll

Motivation shifts rather than declines during periods of uncertainty, according to new poll

by • News, Workplace

The results of a a new survey suggest that employee motivation does not collapse in uncertain conditions but instead changes shapeThe results of a a new survey suggest that employee motivation does not collapse in uncertain conditions but instead changes shape, with leadership behaviour emerging as the decisive factor. The findings, based on polling conducted by Wiley Workplace Intelligence, indicate that the most significant risk to engagement is not ambiguity itself but a perceived disconnect between leaders and their teams. The data suggests that employees continue to seek direction and purpose even when clarity is limited. Rather than becoming disengaged, many respondents reported adapting their focus, placing greater emphasis on trust, communication and visible leadership. (more…)

More than half of UK freelancers have considered quitting self-employment in past year

More than half of UK freelancers have considered quitting self-employment in past year

by • News, Wellbeing, Workplace

More than half of UK freelancers and small business owners have considered giving up self-employment over the past year, according to new researchMore than half of UK freelancers and small business owners have considered giving up self-employment over the past year, according to new research from The Accountancy Partnership. The survey of 1,060 self-employed professionals found that 50.7 percent have thought about returning to traditional employment in the past 12 months. Of these, 16.4 percent said they had seriously considered leaving self-employment altogether, while 34.3 percent said the idea had crossed their minds briefly. (more…)

Uncontrolled use of AI in organisations linked to rising risk and slower returns

Uncontrolled use of AI in organisations linked to rising risk and slower returns

by • AI, News

New polling from Lenovo suggests that the widespread, and often unregulated, use of artificial intelligence in organisations is creating operational risks, increasing costs and slowing the return on investment from AI initiatives. The company’s latest Work Reborn Report, based on a survey of 6,000 employees worldwide, claims that more than 70 percent of employees now use AI tools on a weekly basis. Up to a third of this activity is taking place without formal oversight from IT departments, contributing to the growth of so-called shadow AI. (more…)

AI has yet to have any significant impact on UK employment levels

AI has yet to have any significant impact on UK employment levels

by • AI, News

A new report suggests that fears of AI triggering widespread job losses in the UK have yet to be borne out by evidenceA new report suggests that fears of artificial intelligence triggering widespread job losses in the UK have yet to be borne out by evidence, with little indication so far of major disruption to employment. The study, published by think tank The Centre for British Progress, examines labour market data since the rapid emergence of generative AI tools and finds no clear signs that the technology has led to large-scale displacement of workers. Despite frequent predictions that AI could significantly reshape or reduce the workforce in the near term, the report concludes that such effects are not yet visible in aggregate employment trends. (more…)

AI displays bias when judging people, and that matters for some of its most common uses

AI displays bias when judging people, and that matters for some of its most common uses

by • AI, News

AI systems don’t just process information; they systematically ‘judge’ people in ways that resemble human trust, but with important differencesAI systems don’t just process information; they systematically ‘judge’ people in ways that resemble human trust, but with important differences, according to a new study by researchers at the Hebrew University of Jerusalem (HU). The results have implications for some of the most common ways AI is already being used as a decision-maker and opinion-former, especially in recruitment and law. According to the new study in Proceedings of the Royal Society A by Prof. Yaniv Dover and Valeria Lerman of the Hebrew University Business School, the reason is both reassuring and deeply unsettling. (more…)

Meta installs work tracking software on employee devices to train up AI. Inevitable backlash ensues

Meta installs work tracking software on employee devices to train up AI. Inevitable backlash ensues

by • News, Technology, Workplace

Meta is installing work tracking software on the computers of employees in order to train its AI systems. People aren't happyMeta is installing work tracking software on the computers of some employees that records mouse movements, keystrokes and other interactions in order to train its artificial intelligence systems, according to reports. The programme, introduced for US-based staff, is designed to capture how people use workplace software in real time, including actions such as selecting menu options, using keyboard shortcuts and navigating applications. The data may also include periodic screenshots which Meta says is to provide context for these interactions. (more…)

New issue of Works magazine is out now and ready for you to explore

New issue of Works magazine is out now and ready for you to explore

by • News, Premium Content, Workplace, Workplace design

The digital edition of the new issue of Works magazine has landed, bringing you another compelling mix of insight and ideas from across the workplace design and management sector. The print edition is on its way and, we think, better than ever. Whichever format you choose, issue 19 offers a comprehensive look at the trends, projects, ideas, products and people shaping the contemporary workplace and the way we think about it. from global perspectives and expert commentary to case studies, interviews and a closer look at the materials and products shaping modern workplaces. (more…)

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

by • AI, News, Workplace design

The cost of fitting out office space around the world has risen by up to 6 percent over the past year, as geopolitical instability and growing technological demands combine to reshape corporate real estate strategies, according to new research from JLL. The firm’s 2026 Global Office Fit-Out Cost Guide, which analyses 68 cities, identifies a complex mix of factors behind the increase, including higher energy prices, supply chain disruption and ongoing shortages of skilled labour. (more…)

London BCO Awards winners highlight shift towards reuse and long term workplace design

London BCO Awards winners highlight shift towards reuse and long term workplace design

by • Environment, News, Property, Workplace design

The winners of the British Council for Offices London Awards 2026 have been announced, recognising a series of workplace projects that reflect changing priorities in design, sustainability and social value across the capital. Six schemes were selected as regional winners. Deutsche Bank’s headquarters at 21 Moorfields (main image) was named best corporate workplace, while Stonecutter at 1 Stonecutter Street took the award for best commercial workplace. The best refurbished or recycled workplace award went to 76 Southbank, and Rabobank at 60 London Wall was recognised for best fit out of a workplace. The award for projects up to 2,500 square metres was given to 170 Piccadilly, while TBC.London at 224 to 226 Tower Bridge Road received the ESG award. (more…)

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