About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

First impressions count, and they’re harder to achieve through a screen

First impressions count, and they’re harder to achieve through a screen

It appears to be more difficult to form accurate first impressions of a person’s personality during a videoconference compared with a face-to-face encounterAccording to an oft-cited study by psychologists at Princeton, we more or less make our minds about other people within one tenth of a second of meeting them. Experience suggests first impressions are often wrong, or at least incomplete, but at least we can correct ourselves. According to a new study in the Personality and Social Psychology Bulletin, many people says that it’s even harder to form an accurate impression of someone they meet through a screen. Marie-Catherine Mignault and colleagues at Cornell University questioned whether this perception was valid. Specifically, they wanted to know if it was actually more difficult to form accurate first impressions of a person’s personality during a videoconference compared with a face-to-face encounter. More →

If firms want people to ‘return to office’, they should offer a better experience

If firms want people to ‘return to office’, they should offer a better experience

A new report from the British Council for Offices (BCO) argues that if employers want their staff to 'return to office', they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek outA new report from the British Council for Offices (BCO) argues that if employers want their staff to ‘return to office’, they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek out. The report, titled Towards Experience Utopia, claims to serve as a comprehensive guide for creating optimal working environments that integrate the best aspects of both remote and in-office work. Commissioned by the BCO Occupiers Group, which includes major employers like NatWest, PwC, Deloitte, and Goldman Sachs, the report highlights how the shift towards hybrid working has transformed the expectations of employees. More →

Want sustainable buildings? Invest strategically in smart technology

Want sustainable buildings? Invest strategically in smart technology

Strategic investment, innovative technology, and collaboration are essential for achieving sustainable buildingsStrategic investment, innovative technology, and collaboration are essential for achieving sustainability and value goals in the real estate sector, according to a new report from Colliers. The  report Realising ESG Performance: The Value-Driven Transformation of Europe’s Built Environment [registration] claims to provide insights into how the real estate industry can embrace sustainable buildings and comply with regulatory demands while creating long-term value. More →

Bosses are too cocky when it comes to modern risks to their businesses

Bosses are too cocky when it comes to modern risks to their businesses

CEOs face sleepwalking into reputational disaster through over-confidence which masks inadequate crisis planning to mitigate modern day risksCEOs face sleepwalking into reputational disaster through a concerning over-confidence which masks inadequate crisis planning to mitigate modern day risks, according to a new report [registration] from PHA Group. The survey questioned 150 CEOs across the UK’s £240bn professional services sector on confidence and planning in navigating business critical issues. Examining issues from workforce management and whistleblowing to climate change and regulation, CEOs from law firms, insurance, finance and accounting, consultancy and recruitment conveyed confidence but also revealed a lack of investment and planning. More →

Reactions to the UK’s new Employment Rights Bill

Reactions to the UK’s new Employment Rights Bill

Details of the UK's new Employment Rights Bill were released yesterday. The legislation represents what the government claims is a significant overhaul of workers' rights, offering more protections and benefits and helping to promote practices like flexible workingDetails of the UK’s new Employment Rights Bill were released yesterday. The legislation represents what the government claims is a significant overhaul of workers’ rights, offering more protections and benefits and helping to promote practices like flexible working. Key elements of the bill include granting workers access to statutory sick pay and parental leave from the first day of employment, and introducing a ban on exploitative zero-hour contracts. It also aims to curb controversial “fire and rehire” practices and gives employees the right to claim unfair dismissal from day one, rather than after two years of service. However, businesses will still be allowed to operate probationary periods to ensure fit for roles, with discussions suggesting a maximum of six months. More →

UK’s best workplaces honoured at BCO Awards. And the winner isn’t an office

UK’s best workplaces honoured at BCO Awards. And the winner isn’t an office

The BCO has announced what it says is a list of the UK's best workplaces this year, with eight projects receiving accolades at its National AwardsThe British Council for Offices (BCO) has announced what it says are the UK’s most exceptional workplaces this year, with eight projects receiving accolades at its National Awards. The TTP Campus, a life sciences facility in Cambridgeshire, was the standout winner, claiming both the Best of the Best and Corporate Workplace awards. The awards, held at the JW Marriott Grosvenor House in London, celebrate excellence in office design, operation, sustainability, and community engagement. The event, attended by over 1,200 industry leaders and featuring guest speaker Clare Balding, highlighted the best workplaces that inspire creativity and positively impact local communities. More →

Accessible and inclusive design should be a priority for the property market

Accessible and inclusive design should be a priority for the property market

The joint report, Inclusive Spaces and Places: A collaborative approach to inclusive design, highlights the urgent need for inclusive design in the built environmentGrosvenor and The Crown Estate have launched a new report that aims to shed light on the challenges faced by people with physical and hidden disabilities when accessing and working within buildings and public spaces across the UK. The joint report, Inclusive Spaces and Places: A collaborative approach to inclusive design, highlights the urgent need for inclusive design in the built environment, emphasising the barriers that prevent millions from fully engaging with public and commercial spaces as well as the potential societal and economic losses this results in. More →

Over 57 and looking for work? Forget it, say HR managers

Over 57 and looking for work? Forget it, say HR managers

Millions of people aged 57 and over in the UK are being overlooked when looking for work, as employers consider this age too oldMillions of workers aged 57 and over in the UK are being overlooked for job opportunities, as employers increasingly consider this age ‘too old’ to hire, according to a new poll. The survey, conducted by Totaljobs, claims that a third of people over 50 worry they will struggle to find work due to age discrimination, with one in seven reporting being rejected for jobs because of their age. The study suggests that two-fifths of HR decision-makers have faced pressure to hire younger candidates, placing older workers at a disadvantage when looking for work. In response, more than a fifth of over-50s have chosen to omit their age from their CVs, while a quarter hesitate to apply for roles, fearing potential bias. More →

Nearly two thirds of people say they couldn’t make it through a work day without looking at their phone

Nearly two thirds of people say they couldn’t make it through a work day without looking at their phone

A new poll from instantprint claims only around a third (39 percent) of respondents think they could make it through the day without looking at their phone.A new poll from instantprint claims only around a third (39 percent) of respondents think they could make it through the day without looking at their phone. This means nearly two in five workers think they could stay focused and avoid their phones entirely, which is an impressive display of self-discipline in an era where we are constantly connected. According to the survey , one-third of respondents (33.33 percent) said they check their phones every time a notification appears, whether it’s a message, social media alert, or app update. More →

People think AI will help automate mundane tasks but worry about unintended consequences

People think AI will help automate mundane tasks but worry about unintended consequences

UK & Irish businesses and employees are eager to use AI to automate mundane processes, but reluctance to disturb mission critical systems hampers changeA  new poll from Ricoh Europe claims that people in both the UK and Ireland say they are are keen to use AI to automate workflows to improve productivity and job fulfilment, but the implementation of these systems is being hampered by their concerns about disrupting what are described as mission-critical operations. More →

Majority of small business bosses support potential right to disconnect law

Majority of small business bosses support potential right to disconnect law

A new poll claims that the vast majority (85 percent) of British SME bosses with HR responsibilities support proposals to give staff the “right to disconnect”A new poll claims that the vast majority (85 percent) of British SME bosses with HR responsibilities support proposals to give staff the “right to disconnect”, with 4 in 5 (80 percent) believing the Employment Rights Bill is a positive step forward for employees. The survey was conducted by Breathe HR to uncover sentiment towards new workers’ rights amongst bosses who will be steering through new rule changes at SMEs, ahead of the Employment Rights Bill being laid in parliament. This is expected to take place in the coming weeks, although the implementation of rule changes in practice may be delayed following pressure from certain business leaders. More →

Employers not doing enough to help the long term sick get back to work

Employers not doing enough to help the long term sick get back to work

A new poll from YuLife suggests that there are significant gaps in the ability of employers and the NHS to support the long-term sick in their recovery and rehabilitationA new poll from YuLife suggests that there are significant gaps in the ability of employers and the NHS to support the long-term sick in their recovery and rehabilitation. The survey of UK employees conducted by YouGov sets out to explore workers’ experiences of recovery after long-term illness or injury as well as the overall state of workplace wellbeing. According to the report, a majority (52 percent) of employees who have experienced an illness or injury lasting more than two weeks said that their employer did not help with their recovery and return to work. Around one in five UK employees (21 percent of the workforce) has experienced a long-term health-related absence from work with no recovery or rehabilitation assistance from their employer. More →