About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

AI generated ‘workslop’ is destroying productivity, say researchers

AI generated ‘workslop’ is destroying productivity, say researchers

Workslop is a new term for the flood of low quality content and outputs produced by employees leaning too heavily on generative AIA new analysis published in the Harvard Business Review suggests that the rapid adoption of artificial intelligence tools is undermining productivity in many workplaces rather than improving it. The article introduces the idea of “workslop”, a term used to describe the flood of low quality content and outputs produced by employees leaning too heavily on generative AI systems. According to the research, the number of organisations adopting AI has risen sharply in the past two years, with many leaders assuming the technology would deliver immediate efficiency gains. Yet a study from MIT Media Lab cited in the article found that 95 percent of organisations have seen no measurable return on their investment in AI. Instead of freeing people from routine tasks, many firms are finding that AI is creating new layers of work. Drafts, reports and proposals generated by software are often superficial, incoherent or riddled with errors, requiring staff to spend additional time correcting or recreating them. (more…)

Adoption of workplace AI is inconsistent and riddled with contradictions

Adoption of workplace AI is inconsistent and riddled with contradictions

New research claims to reveal the significant divides in how organisations are adopting artificial intelligence, with some reporting positive outcomes and others citing fear, risk and job losses.New research claims to reveal the significant divides in how organisations are adopting artificial intelligence, with some reporting positive outcomes and others citing fear, risk and job losses. The study, carried out by The Adaptavist Group as part of its latest Digital Etiquette: Unlocking the AI Gates report, surveyed 900 professionals responsible for introducing and onboarding workplace AI in the UK, US, Canada and Germany. It found a sharp split between the 42 percent of respondents who believe their company’s AI claims are over-inflated and the 36 percent who do not. (more…)

Revolut opens new London HQ as part of long term plan for the UK financial services sector

Revolut opens new London HQ as part of long term plan for the UK financial services sector

Fintech firm Revolut has announced the opening of its new global headquarters in London, underlining a week that has seen more than £110 billion committed to the UK financial services sector.Fintech firm Revolut has announced the opening of its new global headquarters in Canary Wharf, in a week that has seen more than £110 billion committed to the UK financial services sector. The company confirmed it will invest £3 billion over the next five years and create around 1,000 new skilled jobs. (more…)

People are handing work to AI agents even though they are unreliable and lack accountability

People are handing work to AI agents even though they are unreliable and lack accountability

UK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountabilityUK workers expect to hand over almost a third of their workload to AI agents within the next year, yet most say the technology is still unreliable and lacks clear accountability, according to a new poll from Asana’s Work Innovation Lab. The survey of more than 2,000 workers, including 1,021 in the UK, found that employees anticipate delegating 32 percent of tasks to AI within 12 months and 41 percent within three years. At present, only a quarter feel ready to do so. Despite the rapid spread of adoption, with nearly three-quarters already using AI agents, concerns about reliability and oversight remain high. (more…)

Carbon capture could help turn CO2 into fuels, chemicals and building materials

Carbon capture could help turn CO2 into fuels, chemicals and building materials

The report, Defossilizing Industry: Considerations for Scaling-up Carbon Capture and Utilization Pathways, outlines how industries could transform captured carbon dioxide into fuels, chemicals and building materialsA new report from the World Economic Forum warns that current plans for carbon capture and utilisation (CCU) fall well short of what is needed to meet global climate goals. The study, launched today in collaboration with Wood Mackenzie, concludes that planned CCU projects represent only around six percent of the scale required by 2040 to align with international targets. The report, Defossilizing Industry: Considerations for Scaling-up Carbon Capture and Utilization Pathways, outlines how industries could transform captured carbon dioxide into fuels, chemicals and building materials, creating new markets while cutting emissions. It argues that CCU has the potential to convert carbon from a liability into an asset, generating jobs and value chains across multiple sectors. However, it warns that without stronger policy signals and investment, the opportunity will remain unrealised. (more…)

Hybrid working is now more about when work is done, rather than where

Hybrid working is now more about when work is done, rather than where

The defining issue in workplace flexibility and hybrid working is now time rather than locationA new report from Owl Labs suggests that the debate over where people work is being replaced by questions about when they work. The firm’s 2025 State of Hybrid Work report argues that the defining issue in workplace flexibility and hybrid working is now time rather than location. The study, based on a survey of 2,000 US workers, claims that almost half of respondents believe they do not have enough flexibility in their working hours. Thirty seven percent said they would turn down a job that did not provide flexible scheduling, an increase compared to last year. Around a quarter said they would find a four day week more attractive than a traditional arrangement, with many indicating they would be willing to take a pay cut in exchange for greater control over their time. On average, workers said they would give up around eight to nine percent of their salary to secure more flexible hours or a reduced working week. (more…)

AI is actually adding to people’s workloads, increasing burnout fears

AI is actually adding to people’s workloads, increasing burnout fears

The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressureAgency staff say artificial intelligence is adding to their workloads rather than reducing them, according to a new poll. The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressure. The report challenges the common assumption that AI automatically speeds up delivery and cuts costs. Instead, respondents highlighted new layers of hidden work, including drafting detailed prompts and templates to generate usable material, fixing errors in AI outputs, and managing compliance and client expectations. Much of this extra work is unrecognised, with clients often assuming AI should make services faster and cheaper. (more…)

Workers voice concerns over AI in the workplace, think it makes them less intelligent

Workers voice concerns over AI in the workplace, think it makes them less intelligent

There is growing unease among employees about the impact of AI on their working lives, with many reporting fears of skill loss, job security and reduced human interaction.A new survey claims to highlight growing unease among employees about the impact of artificial intelligence on their working lives, with many reporting fears of skill loss, job insecurity and reduced human interaction, as well as brain rot. The research, carried out by Howdy in August 2025 among 1,007 full-time workers aged 19 to 77, found that while the majority are already using AI tools in some form, significant numbers are questioning the consequences. Around one in four believe they risk losing critical abilities through over-reliance on artificial intelligence, while a fifth said the technology already makes them less capable. A smaller group, around 10 percent, said they now rely entirely on AI to perform their jobs. (more…)

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

‘Side hustles’ are now a survival strategy for many UK workers

‘Side hustles’ are now a survival strategy for many UK workers

A growing number of UK workers are holding down more than one job because what was once a side hustle to pursue a passion or provide a little extra cash has become a financial lifeline for many peopleA growing number of UK workers are holding down more than one job because what was once a side hustle to pursue a passion or provide a little extra cash has become a financial lifeline for many people. According to Employment Hero’s 2025 Annual Jobs Report, 21 percent of UK employees now work multiple jobs. The trend is especially marked among Gen Z, of whom 42 percent say they juggle more than one role just to make ends meet. The report, based on insights gathered from more than 350,000 small businesses and two million employees across Australia, New Zealand and the UK, plus a YouGov survey of 3,635 UK workers, highlights a workforce under pressure from cost-of-living challenges and a cooling labour market. Among full-time employees, 17 percent now also hold additional roles. Nearly a third (29 percent) of all workers surveyed say they have taken on extra hours to cope with rising everyday expenses. (more…)

UCL takes 40,000 sq ft at Maple House in Tottenham Court Road redevelopment

UCL takes 40,000 sq ft at Maple House in Tottenham Court Road redevelopment

University College London (UCL) has taken a 10-year lease on 40,000 sq ft of office space at Maple House, strengthening its relationship with investor and developer Lazari.University College London (UCL) has taken a 10-year lease on 40,000 sq ft of office space at Maple House, strengthening its relationship with investor and developer Lazari. The deal, one of the largest lettings in Bloomsbury and Fitzrovia this year, adds to the university’s extensive estate, which spans 6.5 million sq ft and makes it the single biggest occupier in Bloomsbury. The lease covers three floors within Maple House, part of Lazari’s Tottenham Court Road estate, which is undergoing a £55 million redevelopment. Originally designed in the 1970s by Richard Seifert, the granite-clad brutalist block is being modernised to deliver 110,000 sq ft of workspace across seven floors alongside residential, leisure and retail uses. A one-acre communal garden at first floor level, containing more than 90 trees, will form the centrepiece of the scheme. (more…)

Climate health risks threaten global productivity, warns WEF

Climate health risks threaten global productivity, warns WEF

Climate-related health impacts could strip at least $1.5 trillion from global productivity by 2050, according to a new report from the World Economic ForumClimate-related health impacts could strip at least $1.5 trillion from global productivity by 2050, according to a new report from the World Economic Forum (WEF). The study warns that food and agriculture, the built environment, and health and healthcare are among the sectors most at risk unless businesses take urgent steps to adapt. The report, Building Economic Resilience to the Health Impacts of Climate Change, produced in collaboration with Boston Consulting Group, highlights the growing economic burden of heat stress, infectious disease and other climate-driven health threats. It argues that protecting workforce health is now a strategic priority, not only for humanitarian reasons but also to safeguard business continuity and economic stability. (more…)