About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Hybrid working could deliver productivity gains from staff retention alone, report claims

Hybrid working could deliver productivity gains from staff retention alone, report claims

by • Flexible working, News

Hybrid working could deliver significant productivity gains by helping organisations retain employees, recruit from a wider talent pool and preserve institutional knowledge, according to new economic modelling from International Workplace Group (IWG) and Arup. The analysis estimates that improved employee retention associated with more flexible working practices could be worth $204.7 billion to the US economy and £10.8 billion to the UK over five years. Retention represents the largest potential source of productivity gains identified by the modelling. (more…)

The right workplace culture can enhance trust, creativity and performance, report claims

The right workplace culture can enhance trust, creativity and performance, report claims

by • News, Wellbeing, Workplace, Workplace design

Workplace culture can have a significant impact on employees’ capacity to adapt to change and innovate, according to new pollingWorkplace culture can have a significant impact on employees’ capacity to adapt to change and innovate, according to new polling from O.C. Tanner, which argues that organisations should pay greater attention to compassion, employee development and trust. The firm’s 2027 Global Culture Report, based on data gathered from more than 25,000 workers in 23 countries, claims that organisational culture can act as an “amplifier”, either exacerbating uncertainty and burnout or strengthening employees’ sense of trust, connection and purpose. (more…)

How people move may offer clues to their mental health

How people move may offer clues to their mental health

by • News, Wellbeing

The way people move may provide clues about their mental health and associated patterns of behaviour and symptomsThe way people move may provide clues about their mental health and associated patterns of behaviour and symptoms, according to new research that could ultimately have implications for how psychological wellbeing is understood and assessed. Researchers from Northwestern University in Illinois and other institutions examined the relationship between a range of movement characteristics and psychological symptoms, including anxiety, depression, mania, dissociation, substance use and psychosis. (more…)

People think office presence is still rewarded

People think office presence is still rewarded

by • Flexible working, News

Nearly a third of UK workers believe being present in the office is rewarded when employers make promotion decisions, despite the continuing shift towards hybrid and remote workingNearly a third of UK workers believe being present in the office is rewarded when employers make promotion decisions, despite the continuing shift towards hybrid and remote working, according to new research from HR technology firm HiBob. The research found that 30 percent of workers believe office presence is rewarded in promotion decisions, the same proportion who cited revenue delivery. Visibility to senior leadership was cited by 34 percent of respondents, while 33 percent said constant availability was rewarded, suggesting employees continue to see physical and organisational visibility as important factors in career progression. (more…)

Workplace design can improve focus for people with ADHD, research suggests

Workplace design can improve focus for people with ADHD, research suggests

by • News, Workplace design

Workplace lighting, visual distractions and opportunities for movement can have a measurable impact on attention among people with inattentive-type ADHD, according to new researchWorkplace lighting, visual distractions and opportunities for movement can have a measurable impact on attention among people with inattentive-type ADHD, according to new research from architecture and design firm Corgan and the University of Arkansas. The study examined how environmental factors including light, sound, movement and visual activity affect people with inattentive-type ADHD, with researchers using electroencephalogram (EEG) technology to monitor participants’ brain activity in open workstations and private offices. (more…)

Over-reliance on Gen-AI may weaken moral insights, understanding, and know-how

Over-reliance on Gen-AI may weaken moral insights, understanding, and know-how

by • AI, News

Generative artificial intelligence (Gen-AI) has become a routine part of working life but over-reliance on the technology may erode managers’ ability to build moral insights, contextual understanding and know-how to do get a job done, according to a new study from the University of Bath.Generative artificial intelligence (Gen-AI) has become a routine part of working life but over-reliance on the technology may erode managers’ ability to build moral insights, contextual understanding and know-how to do get a job done, according to a new study from the University of Bath. The research, published in the Academy of Management Review, explores how tools such as ChatGPT may affect what academics call “managerial phronesis” – the practical wisdom managers develop through real-world experience, reflection and human interaction. (more…)

Europe’s large firms want better offices, but are less keen on paying extra for them

Europe’s large firms want better offices, but are less keen on paying extra for them

by • News, Property, Workplace design

Nearly two-thirds of large European office occupiers expect to relocate some of their operations over the next three years, as organisations seek better quality workplaces while becoming increasingly reluctant to pay a premium for them. According to CBRE’s 2026 European Office Occupier Sentiment Survey, 65 percent of respondents are planning relocations. Nine in ten say they would reject offices that do not provide the amenities they require, yet the proportion willing to pay extra for those amenities has fallen from 54 percent last year to 48 percent. (more…)

AI use surges across property and construction but firms struggle beyond pilot studies

AI use surges across property and construction but firms struggle beyond pilot studies

by • AI, News, Property

AI adoption across construction and commercial property has accelerated significantly over the past year, but firms are struggling to turn pilot studies into routine practiceAI adoption across construction and commercial property has accelerated significantly over the past year, but firms are struggling to turn pilot studies into routine practice, according to new research from the Royal Institution of Chartered Surveyors (RICS). The RICS AI in Commercial Property and Construction Report 2026, based on more than 3,100 responses from industry professionals worldwide, found that about two-thirds of construction professionals are using AI in some form, up from just over half in 2025. In commercial property, more than three-quarters report some level of AI use. (more…)

The Workspace Design Show London to emphasise the design of human-centered workplaces

The Workspace Design Show London to emphasise the design of human-centered workplaces

by • Company news, Facilities management, Workplace design

The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”The Workspace Design Show returns to the Business Design Centre, London on 24–25 February 2027, unveiling its new theme: “The Human Experience of Work”, a direction placing wellbeing, inclusion, sensory comfort, belonging, neurodiversity and emotional experience at the centre of workplace design. As organisations continue to rethink what makes people want to come together in person, the 2027 edition will explore how workplaces can move beyond functionality to become environments that genuinely support people. Spaces designed around human connection, comfort, mood, acoustics, hospitality, inclusivity and how work environments make us feel. (more…)

Third of people think AI would do a better job than their human manager

Third of people think AI would do a better job than their human manager

by • AI, News, Workplace

More than a third of UK employees believe replacing their line manager with an artificial intelligence system would improve their productivityMore than a third of UK employees believe replacing their line manager with an artificial intelligence (AI) system would improve their productivity, although a large majority still want performance feedback delivered by a human manager. Polling commissioned by Careerminds UK found that 36.7 percent of employees thought an AI manager would make them more productive, compared with 25.5 percent who expected their productivity to decline. A further 37.8 percent said it would make no difference. (more…)

AI could increase the relevance of the physical workplace, Gensler report suggests

AI could increase the relevance of the physical workplace, Gensler report suggests

by • AI, News, Workplace design

Workers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplaceWorkers who regularly use artificial intelligence are spending less time working alone and more time learning and socialising with colleagues, suggesting that the spread of AI could increase rather than diminish the importance of the physical workplace. Gensler’s Global Workplace Survey 2026 found that 30 per cent of workers regularly use AI tools in both their professional and personal lives, a group the architecture and design firm describes as “AI power users”. A further 36 per cent are classed as late adopters who rarely or never use AI. (more…)

Hubflow acquires 37 Lombard Street as it expands London office portfolio

Hubflow acquires 37 Lombard Street as it expands London office portfolio

by • Company news, Flexible working, Property

Flexible workspace provider Hubflow has acquired the freehold of its 37 Lombard Street site in the City of London as part of a strategy to combine workspace operations with ownership of the properties it occupies. The company has also confirmed plans to open more than 25,000 sq ft of additional flexible workspace across two central London locations, at 60 New Broad Street and 71 Queen Victoria Street, next month. Hubflow said the acquisition of 37 Lombard Street represents the next stage of its London office expansion strategy and a move towards an owner-operator model that differs from the lease-based approach adopted by many flexible workspace providers. (more…)

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