About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Trump appoints Airbnb co-founder as first official government head of design

Trump appoints Airbnb co-founder as first official government head of design

by • News, Workplace design

US President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design StudioUS President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design Studio within the Executive Office of the President. The new position was confirmed through an executive order signed on 21 August. The initiative, called America by Design, has been established to address the way federal services are designed and delivered. The government says the focus will be on improving the usability and consistency of the government’s digital presence, from websites and forms to broader systems that affect how citizens access services. The National Design Studio says it will work with agencies across government to ‘streamline interfaces and reduce duplication, with the goal of creating a simpler, more coherent experience for the public. (more…)

Younger people want more office time as remote work leaves many feeling isolated

Younger people want more office time as remote work leaves many feeling isolated

by • Flexible working, News, Wellbeing

A new poll suggests that younger people are increasingly seeking a return to office working, as large numbers report that remote work has left them feeling lonely and disconnected. The survey from Bupa, based on responses from employees aged between 16 and 24, found that around 40 percent say they feel lonely when working from home. Many of those in this group began their careers during the pandemic, with limited experience of office-based work and the informal social interactions that accompany it. (more…)

UK public sector appears to be phasing out remote and hybrid working

UK public sector appears to be phasing out remote and hybrid working

by • Flexible working, News

A new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retentionA new report suggests the UK public sector is moving sharply away from remote and hybrid working, despite signs that the shift could be undermining recruitment and retention. According to the 2025 State of Digital report by Unit4, just over half of UK public sector organisations now require employees to be fully office-based, compared with only 7 percent in 2023. The proportion operating fully remote models has dropped from 37 percent two years ago to 15 percent, while hybrid arrangements have fallen from 93 percent to 49 percent. (more…)

Public sector productivity gap costs UK economy eighty billion pounds a year

Public sector productivity gap costs UK economy eighty billion pounds a year

by • News, Workplace

A widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EYA widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EY. The report, Mind the productivity gap, claims that if public sector productivity had kept pace with the private sector since 2019, the economy would now be three per cent larger. Instead, public sector productivity has fallen by over eight per cent since the pandemic. (more…)

UK office take-up reaches highest level in three years

UK office take-up reaches highest level in three years

by • News, Property

Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE.Office take-up across the UK has reached its highest level in three years, according to new figures from CBRE. The total for the twelve months to the end of the second quarter of 2025 stood at 20.3 million square feet, the highest rolling annual figure since the third quarter of 2022. CBRE reports that activity was strongest in the first half of 2025, with occupiers continuing to focus on high quality, well-located space. The firm says demand is being driven by a combination of business expansion, lease events, and the desire to secure the best available stock in a competitive market. (more…)

Family problems can also undermine leaders at work

Family problems can also undermine leaders at work

by • Business, News, Wellbeing

Leaders who feel ignored or excluded by their own families are more likely to withdraw at work, undermining both team morale and customer service, according to new research from the University of Bath. The study, published in the Journal of Occupational and Organizational Psychology, examined how “family ostracism” – being left out of conversations, decisions, or support during difficult times – spills over into professional life. Researchers found that leaders experiencing this strain often adopt a “laissez-faire” leadership style, marked by passivity and disengagement. (more…)

Growing number of businesses want people back in the office, but not in all sectors

Growing number of businesses want people back in the office, but not in all sectors

by • Flexible working, News

Over two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new pollOver two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new poll from the British Chambers of Commerce (BCC). While most of the firms (67 percent) who require onsite working say it hasn’t impacted recruitment or retention, one in ten relevant businesses (9 percent) have seen staff leave in response. (more…)

Leadership teams are struggling to cope with the pace of change

Leadership teams are struggling to cope with the pace of change

by • Business, News

Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report.Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report. The study, from  consultancy Waldencroft, claims that most senior teams remain fragmented and reactive, with only a small proportion taking a strategic, enterprise-wide view. The report, The Executive Readiness Gap, draws on insights from 20 in-depth interviews and 40 surveys with Chief People Officers across a range of complex and international organisations. It suggests that disruption has become a permanent fixture in the business environment, but many leadership teams continue to treat it as episodic—responding only when necessary before trying to return to a previous norm. (more…)

HNI Corp to acquire Steelcase in $2.2 billion deal

HNI Corp to acquire Steelcase in $2.2 billion deal

by • Company news, Furniture, News

HNI Corporation, whose brands include HON and Allsteel, has agreed to acquire Steelcase in a cash and stock transaction valued at approximately $2.2 billionHNI Corporation, whose brands include HON and Allsteel, has agreed to acquire Steelcase in a cash and stock transaction valued at approximately $2.2 billion, according to a report from Rob Kirkbride of office insight. The deal brings together two of the US office furniture sector’s largest players and will create a combined company with annual revenue of around $5.8 billion. Under the terms of the agreement, Steelcase shareholders will receive $7.20 in cash and 0.2192 shares of HNI common stock for each Steelcase share they hold. Based on HNI’s closing price of $50.62 on August 1, 2025, the deal implies a purchase price of $18.30 per share for Steelcase. Once the acquisition is completed, HNI shareholders will hold 64 percent of the merged entity, with Steelcase shareholders owning the remaining 36 percent. (more…)

Employers face flexible working challenge to meet demands of new employment bill

Employers face flexible working challenge to meet demands of new employment bill

by • Flexible working, News

A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage.Employers are expected to face major implementation hurdles as the government’s new Employment Rights Bill begins to reshape workplace practices. A survey by HR software provider Ciphr suggests that improved access to flexible working is likely to be the most difficult provision to manage. In a poll of 300 HR decision-makers across the UK, 22 percent said that changes to flexible working arrangements—making it the default where practical—would present the biggest challenge in terms of time, resources and cost. Respondents also raised concerns about stronger legal protections for workers involved in industrial action (21 percent) and the extension of the employment tribunal claim window from three to six months (17 percent). (more…)

Average length of London flex office agreements reaches a new high

Average length of London flex office agreements reaches a new high

by • News, Property

New research from CBRE has found that the average London flex office agreement now stands at 22 months, a record highNew research from CBRE has found that the average London flex office agreement now stands at 22 months, a record high since CBRE started tracking the data in 2020. In addition to longer commitments from occupiers, pricing in the capital has increased in recent years for best-in-class locations, with CBRE’s data showing H1 2025 rents in Mayfair & St James’s achieving an average of £315 per sq ft, and a top rate of £380 per sq ft, the highest in the UK. (more…)

Better offices for all as occupiers shift focus away from cost cutting

Better offices for all as occupiers shift focus away from cost cutting

by • Flexible working, News, Property, Workplace design

New research suggests a worldwide shift in workplace strategy, with portfolio optimisation (better offices basically) now the top priority for corporate real estate leaders, overtaking cost reduction for the first time.New research suggests a worldwide shift in workplace strategy, with portfolio optimisation and better offices now the top priorities for corporate real estate leaders, overtaking cost reduction for the first time. JLL’s 2025 Occupancy Planning Benchmark Report found that 73 percent of respondents identified portfolio optimisation as their main focus, compared with 70 percent who cited cost reduction and improved reporting. (more…)

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