About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

People miss the office but most do not want to return full time

People miss the office but most do not want to return full time

The latest report on the attitudes of people towards their working lives after lockdown comes from Okta, Inc. in its report The New Workplace: Re-imagining Work After 2020, which claims to highlight the technological and cultural challenges office workers have faced as well as the lesson businesses can take to emerge from the COVID-19 pandemic. The research, which was conducted by YouGov, surveyed 2,000+ office workers across the UK, also found differences about the impact our new way of work has had on London based workers compared to workers in the rest of the country. More →

Majority of UK businesses now automating key processes

Majority of UK businesses now automating key processes

The UK is making great strides in adopting process automation technologies like robotic process automation (RPA) and process mining, according to new research from digital intelligence company ABBYY. The research report, The State of Process Mining and RPA (registration), claims that 64 percent of UK businesses are already using process mining technologies, with almost 3 in 10 (28 percent) currently using RPA and a further 34 percent intending to start in the next year. This comes as no surprise, since a vast majority believe that process mining (91 percent) and RPA (87 percent) are, or would be, useful to their business. More →

Building systems must be rethought before a return to the office

Building systems must be rethought before a return to the office

Preparing an office for safe re-occupation is about much more than turning on the lights.  Once it is agreed who will be working and when, there needs to be a thorough re-evaluation of air conditioning and ventilation systems, according to the Chartered Institution of Building Services Engineers (CIBSE). The Institution, whose membership includes the UKs leading experts on ventilation and air quality in buildings, has produced a series of guides for businesses looking to understand how their workspaces can be re-populated while minimising risk to their staff. More →

Most people are prepared to wait before returning to the office

Most people are prepared to wait before returning to the office

Following the UK Government’s update on lockdown measures, research by StarLeaf claims that 57 percent of people working from home due to the coronavirus outbreak are happy to wait at least a month before returning to their office. Nearly one in four people (23 percent) would like to go back to their usual place of work in two months’ time or later, as more and more people become accustomed to working from home. More →

Digital Twins will change our relationship with buildings post lockdown

Digital Twins will change our relationship with buildings post lockdown

Digital Twin technology will be catalysed in the wake of the coronavirus, transforming the way we construct, design manage and occupy buildings. That is the key finding of a new white paper from Cityzenith, which includes contributions from a number of global practitioners and technology experts. More →

Hygiene remains main concern of people returning to work

Hygiene remains main concern of people returning to work

As lockdown measures begin to ease, many UK office workers are concerned about going back to the office – with worries rife over being able to maintain social distancing (59 percent) and appropriate hygiene and cleaning standards (44 percent), according to new research. The YouGov poll, for the Institute of Workplace and Facilities Management (IWFM) surveyed office workers across the country to reveal that over a third (34 percent) are concerned about getting used to a corporate office culture again after the lockdown. More →

Employee productivity proves remarkably resilient during pandemic

Employee productivity proves remarkably resilient during pandemic

The surge in remote working coupled with the rapid adoption of communications and collaborative technology means many companies have seen no significant change in employee productivity, according to a new report from Willis Towers Watson. Organisations have responded to the rapid disruption caused by the dramatic spread of COVID-19 by finding innovative ways to help their workers cope with the impact of the pandemic, while at the same time preparing for an eventual return to the workplace for many employees, according to the  survey of employers’. More →

Coronavirus crisis drives freelancer confidence to unimagined lows

Coronavirus crisis drives freelancer confidence to unimagined lows

Freelancers’ confidence in their businesses and the wider economy has been driven to record lows by the Coronavirus crisis, according to research by IPSE (the Association of Independent Professionals and the Self-Employed) and PeoplePerHour, Europe’s largest freelance marketplace. Freelancers’ three month confidence in their businesses had already fallen to a six-year low last quarter because of concerns about the changes to IR35 tax regulations. More →

Organisations think empowering people is the route to success (but only a few act)

Organisations think empowering people is the route to success (but only a few act)

Nearly 90 percent of organisations say their success depends on empowering frontline employees to make decisions in real, but only 7 percent offer people the tools they need, according to a new report from  Harvard Business Review Analytic Services, sponsored by ThoughtSpot. The report, The New Decision Makers: Equipping Frontline Workers For Success, analyses the sentiments of 464 business executives from 16 industry sectors in North America, Europe and Asia Pacific.  Only one-fifth of organisations say they currently have a truly empowered and digitally equipped workforce while 86 percent agree their frontline workers need better technology and more insight to be able to make good decisions in the moment. More →

Employees reluctant to give up flexible working after lockdown

Employees reluctant to give up flexible working after lockdown

New working patterns prompted by COVID-19 could cause employees to permanently reduce time spent in the office, as nearly half (45 percent) of Brits predict a permanent change to their employers’ approach to flexible working when lockdown lifts. O2 Business’ new report – entitled The Flexible Future of Work, conducted in partnership with ICM and YouGov – claims that employees will be reluctant to give up their new way of working after lockdown. Nearly half the workforce think flexible working will increase, with a third (33 percent) of this group expecting to increase the amount they work from home by at least three days a week after lockdown, and 81 percent expecting to work at least one day a week from home. More →

Three quarters of workers want the choice to work from home after lockdown

Three quarters of workers want the choice to work from home after lockdown

Seventy-seven percent of the workforce say they want to continue to work from home, at least weekly, when the pandemic is over. That represents a 132 percent increase over those who did so before COVID-19. These and other findings from the Global Work-from-Home Experience Survey, which claims to be the largest post-COVID survey on the topic to date, will lead to profound changes in office space needs, workplace design, workforce policies and practices, and employer, employee, and environmental outcomes. More →

Immunity certificates could lead to a two-tier workplace

Immunity certificates could lead to a two-tier workplace

Proposed “immunity certificates” allowing individuals to move freely in society could lead to discrimination, claims Edgar Whitley, Associate Professor from London School of Economics’ Department of Management, and other contributing experts in a new report. More →