About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

Workspace Design Show returns to Amsterdam with focus on sensory workplace design

by • News, Workplace design

The Workspace Design Show 2025, returns to Amsterdam in November with a focus on how sensory workplace design is influencing the modern officeRegistration has opened for the Workspace Design Show 2025, which returns to Amsterdam on 5–6 November with a focus on how sensory workplace design is influencing the modern office. Held at the RAI exhibition centre, the event will bring together over 5,000 workplace professionals, including architects, designers and commercial interiors specialists. This year’s theme, Activate the Senses, explores how sight, sound, scent and touch can influence how we feel and function at work. (more…)

Flexible office market in EMEA enters new phase of growth

Flexible office market in EMEA enters new phase of growth

by • News, Property

The flexible office market across Europe, the Middle East and Africa is shifting into a new phase, according to new data from Colliers. The region’s flex workspace footprint grew by more than 348,000 square metres in 2024, despite difficult economic conditions and reduced capital availability. The firm’s Flexpansion: The Architecture of Agility report charts a 4.4 percent year-on-year increase in flexible space across 46 EMEA markets. The total now stands at 8.3 million square metres. (more…)

Occupiers seek broader value from workplace strategies

Occupiers seek broader value from workplace strategies

by • News, Property, Workplace design

A new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational prioritiesA new report from Cushman & Wakefield, in partnership with CoreNet Global, claims to highlight how corporate occupiers are adjusting their real estate and workplace strategies in response to ongoing cost pressures and shifting organisational priorities. The What Occupiers Want 2025 survey is based on responses from over 230 senior real estate leaders across global markets. While cost remains the primary driver of decision-making, the findings suggest that occupiers are placing increased emphasis on performance, employee experience and long-term value. (more…)

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

Workplace AI doesn’t appear to be having a negative effect on wellbeing for now, research suggests

by • AI, News, Wellbeing

A new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeingA new study published in the journal Nature: Scientific Reports offers a cautiously optimistic view of how artificial intelligence is affecting workers’ wellbeing. Contrary to common fears, the research finds no clear evidence that AI exposure is harming workers’ mental health or job satisfaction. In some cases, it may even be contributing to small improvements in physical health, particularly among workers without a college degree. (more…)

UK architects embrace AI more and more, although concerns about creativity remain

UK architects embrace AI more and more, although concerns about creativity remain

by • AI, Architecture, News

Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA)Use of artificial intelligence (AI) among UK architects has risen sharply over the past year, according to a new report published by the Royal Institute of British Architects (RIBA). The 2025 RIBA AI Report reveals that nearly six in ten architecture practices now make use of AI tools, up from 41 percent last year. The data suggests a growing belief within the profession that digital technologies can support rather than replace architectural practice. (more…)

Generational divide emerges on workplace AI

Generational divide emerges on workplace AI

by • AI, News, Workplace

Gen Z workers are not only the most enthusiastic users of workplace AI but also the most likely to be self-taughtAs artificial intelligence continues to reshape the world of work, younger employees are taking the lead in adopting and experimenting with new tools. According to a new survey by UKG and The Harris Poll, Gen Z workers are not only the most enthusiastic users of workplace AI but also the most likely to be self-taught. The research highlights a growing generational divide. While 84 percent of U.S. employees overall say they want AI to handle workplace processes, Gen Z – those aged 18 to 28 – are particularly eager. Ninety percent believe AI will save them time at work, with nearly a third expecting to reclaim up to 90 minutes a day. They’re also the most likely to have taken the initiative to learn AI skills independently, with 70 percent teaching themselves the tools they use. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

by • AI, News, Wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

WORKS Magazine Issue 14 is here for you

WORKS Magazine Issue 14 is here for you

by • Premium Content, Workplace design

The new issue of WORKS magazine looks at a sector that is reaching equilibrium after five years of uncertaintyThe new issue of WORKS magazine looks at a sector that is reaching equilibrium after five years of uncertainty. We visit exciting new projects in London, Manchester and Zurich; profile a man whose way of talking about the workplace we all echo, even those of us who have never read his work; take a look at the new generation of acoustic meeting rooms and pods; catch up with old friends to discuss the market; host a round table to ask if designers still get excited about office furniture; and there are all the features, comment and news you could ever need.

Study claims that working from home can significantly boost productivity

Study claims that working from home can significantly boost productivity

by • Flexible working, News

A new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversityA new study of a large Turkish call centre provides fresh evidence that working from home can improve productivity and workforce diversity — though in-person onboarding remains crucial to long-term success. The research, conducted by economists from King’s College London, Stanford, the Paris School of Economics and the EBRD, examines Tempo BPO, a Turkish business process outsourcing company that moved fully remote in 2020. The authors include well-known remote work researchers Nick Bloom and Steven Davis, alongside Cevat Giray Aksoy, Victoria Marino, and Cem Ozguzel. (more…)

The pace of office downsizing appears to be slowing to a stop

The pace of office downsizing appears to be slowing to a stop

by • News, Property

The majority of organisations have already reduced their real estate footprint – but the pace of office downsizing is slowingA new report from Leesman claims that the sharp reductions in office space seen in last five years may now be levelling off. According to the Focus Forward study, which draws on data from 132 senior corporate real estate (CRE) leaders worldwide, the majority of organisations have already reduced their real estate footprint – but the pace of office downsizing is slowing. The report states that 68 percent of organisations surveyed had downsized over the previous 18 months. However, only 49 percent said they intended to reduce space in the next 18 months. Of those, just 11 percent anticipated what the report refers to as “considerable” reductions. (more…)

Microsoft research lays bare the rise of the ‘infinite workday’

Microsoft research lays bare the rise of the ‘infinite workday’

by • News, Wellbeing, Workplace

Microsoft’s latest Work Trend Index Special Report, Breaking down the infinite workday, warns that the traditional boundaries of the working day have dissolved under a flood of emails, messages and meetings.Microsoft’s latest Work Trend Index Special Report, Breaking down the infinite workday, warns that the traditional boundaries of the working day have dissolved under a flood of emails, messages and meetings. Drawing on anonymised telemetry from Microsoft 365, the study argues that the contemporary knowledge worker now faces a “seemingly infinite workday” that begins before dawn and stretches deep into the evening. The day often starts before breakfast: 40 percent of users who are already online at 6 a.m. are triaging overflowing inboxes, and the average employee receives 117 emails a day—most scanned in under a minute. Mass emails sent to more than twenty recipients have risen by seven percent over the past year, while one-to-one threads are in decline. (more…)

One in ten UK workers take on side jobs while working from home

One in ten UK workers take on side jobs while working from home

by • Flexible working, News

New research suggests that around one in ten full time employees working from home in the UK have taken on a side job,New research suggests that around one in ten full time employees working from home in the UK have taken on a side job, with a significant number managing their additional work during normal working hours for their main employer. The study, commissioned by the Global Payroll Alliance (GPA), surveyed over 2,400 UK workers who work from home at least some of the time. It found that 71 percent of full-time employees still work remotely to some degree, and around 20 percent now do so full-time. (more…)

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