The 2024 edition of the Edelman Trust Barometer claims to expose a rift on the subjects of AI and innovation that has become a new factor in the polarisation of societies. Respondents, by nearly a two-to-one margin, feel innovation is being poorly managed; this is true across age groups, income levels, and gender, and in both developed and developing countries people are more likely to say innovation is poorly managed than well managed. Innovations have also become politicized, especially in Western democracies where right leaning individuals are far more likely than those on the left to reject them; the biggest differences between those on the right and left are in the U.S. (41 points), Australia (23 points), Germany (20 points), and Canada (18 points). More →

A new report from the Workforce Lab at Slack sets out to explore how office-based workers think about artificial intelligence and how they are using it in their jobs. The poll of 10,000 people suggests that  the adoption of AI tools in the workplace accelerated by 24 percent over the last quarter, with one in four office-based workers reporting they have tried out the tech for work as of January 2024, compared with  one in five as of September 2023. And 1 in 3 desk workers have used automation tools in their job. More →

The vast majority of Chief Information Officers plan to increase AI tool spending in 2024, but say their teams are overwhelmed by the number of apps on the market. As a result, 77 percent are concerned about application sprawl adding to their complexity and security risks. That is according to a new report from Canva which includes insights from more than 1,360 CIOs on their priorities, opportunities and the challenges of managing their IT amid the AI boom. The company commissioned Harris Poll to survey CIOs from the UK, US, France, Germany, Spain, Brazil, Mexico, India, and Australia to understand how they’re managing application sprawl and making decisions about workplace tools in the AI era. More →

AI-focused roles now make up 27 percent of all tech jobs being advertised in the UK, according to a new report from Thomson Reuters. An analysis of 6,073 live tech roles advertised online in January 2024 found that 1,652 roles fundamentally required AI skills. Demand for talent with relevant skills has boomed in the last year with the rise of generative AI tools offering significant boosts to productivity and efficiency in the workplace. More →

An overwhelming majority (91 percent) of executives say that their companies are now using generative AI or are planning to do so within the next 18 months, according to a new poll from Thomson Reuters. The Thomson Reuters Future of Professionals C-Suite Survey reported on responses from 148 C-Suite leaders (CFOs, CEOs etc) from the United States, United Kingdom and Canada. The survey suggests that use of AI across businesses is becoming ubiquitous as leaders start to recognize the true potential of the technology, such as in developing new products and driving operational efficiency. More →

With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →