CIBSE  has announced the appointment of Fiona Cousins as its new President. Fiona, who holds several senior roles at Arup, brings extensive experience and a deep commitment to advancing sustainability and broadening the focus on building performance in the industry. Fiona takes over the presidency from Adrian Catchpole, to whom she extended heartfelt thanks for his contributions, especially in promoting STEM Ambassadors in schools and the certified practice initiatives. These efforts will continue to be a priority according to a statement from CIBSE. More →

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, has presented Colin Mustoe MBE with a Lifetime Achievement Award in recognition of his outstanding contribution to the office furniture sector of the British furnishing industry. The Lifetime Achievement Award is presented annually to a leader who has devoted their life to the furtherment of the furnishing industry and left an indelible mark on the trade. More →

Camira, an international designer of textiles for hospitality, residential and commercial settings, has launched its first printed wool collection manufactured using its own state-of-the-art digital print technology. Designed in collaboration with renowned textile designer, Kate Lawrie, Camira’s brand-new Patternmaker presents four timeless designs, Crosshatch, Dot Dash, Hula and Speckle, which are brought to life on 100% pure new wool felted fabric. More →

Wellworking, an award-winning UK supplier of home and office furniture and specialist in workplace wellbeing, has been recognised as one of The Sunday Times Best Places to Work 2024. This prestigious nationwide workplace survey celebrates Britain’s top employers, and highlights where employee happiness and wellbeing is prioritised. More →

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

In an era where working from home has become the new norm, our eyes are more essential than ever for navigating the digital landscape that defines our daily lives.  The rise of remote work has been rapid, with a significant portion of the American workforce transitioning to home-based employment post-pandemic. According to a recent survey, approximately 10 percent of the British workforce reported working remotely full-time, and 29 percent were working remotely part-time. However, there is a trend towards returning to the workplace, and least in part, with several businesses mandating a return to the office. More →

The sales industry has long esteemed the virtues of sharp negotiation skills and strategic thinking. However, a growing body of research suggests emotional intelligence (EI) is a pivotal force behind sales leadership success. More than just a buzzword, EI encompasses the ability to recognize, understand, and manage emotions in ourselves and others. Leaders adept in emotional intelligence are often seen forging stronger relationships and achieving greater outcomes. Below, we explore how EI can enhance sales leadership and why it’s critical for those looking to excel in this dynamic field. More →