March 22, 2015

March 20th issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; we highlight six key workplace related issues from this week’s Budget announcement; Alan Williams tells a little tale of how facilities management might bring an organisation’s value to life; Colin Watson considers what our colonisation of tall and floating buildings tells us about how we work; office workers gripe about the problems they experience with the technology that is supposed to help them; Manchester and Edinburgh emerge as the UK’s most dynamic regional property markets; employee benefits policies fail to reflect the needs of family life; and the UK is missing out on a chance to harness the commercial nous and experience of the over 50s. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 20, 2015

Internet of Things will connect ten billion devices over next five years

by Mark Eltringham • Cities, Facilities management, News, Technology

A new study from technology market research firm Gartner predicts a near tenfold increase over the next five years in the number of devices connected through the Internet of Things. The study, Smart Cities Will Include 10 Billion Things by 2020 — Start Now to Plan, Engage and Position Offerings, claims that there are currently just over a billion connected devices worldwide but that by 202, the number will rise to 9.7 billion. The key driver for the uptake of these devices will be the new generation of smart cities which rely on sensors embedded in infrastructure to allow authorities to monitor activities such as traffic levels, availability of car parking, the use of energy in street lighting and so on. The idea is that the sensors deliver real time data to allow planners and administrators to make better decisions about resources and infrastructure.

March 19, 2015

Office workers report difficulties with remote communications technology

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Just as the adoption of digital communications technology is making the one-person per desk workstation model look outmoded, the design and layout of the typical conference room is no longer suitable for remote communications. That is one of the findings of a new survey by Steelcase which found that despite, or rather because of advances in technology, office workers are having difficulties when trying to communicate with work colleagues based elsewhere. The problem, which Steelcase has coined presence disparity can lead to an overall collaboration experience which is best described as unpleasant and taxing, with participants feeling strained physically, cognitively and emotionally. This isn’t helped by the fact that conference rooms, the most used spaces for videoconferencing, usually feature long rectangular tables designed for face to face meetings, not those to camera.

March 18, 2015

Increasing adoption of serviced offices within the corporate sector

by Sara Bean • Facilities management, Flexible working, News

Serviced offices have been viewed as the preserve of start-up businesses, rather than as a solution to the workspace needs of companies. However, with the growth in popularity of cluster and co-working spaces, that is changing. New research, admittedly by a global broker of serviced office space, Instant Offices, indicates the increasing acceptance of serviced office solutions within the corporate sector, ranging from SMEs through to FTSE 100 / Fortune 500 companies. Alongside that, the cost of desk space in serviced offices has grown by double figures across the UK in the past year, rising by 3.6 percent, in addition to an 11.4 percent increase in desk rates. Growth in the number of such spaces across Central London was as high as 17 percent in Southbank and 11 percent in the West End during 2014.

March 17, 2015

How facilities management brings organisational values to life. Or not

by Alan Williams • Comment, Environment, Facilities management, Workplace

We have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?

March 17, 2015

New guidance helps businesses engage staff in a sustainability strategy

by Sara Bean • Environment, Facilities management, News, Workplace

While any far-seeing organisation might develop environmental and corporate social responsibility initiatives, it is important to ensure employees are fully informed and committed to their employers’ aims. The Global Environmental Management Initiative (GEMI) argues that while the leadership may set expectations, it is employees and managers who make it happen. To aid this process, a new toolkit, the GEMI Quick Guide for Engaging Employees in Sustainability: has been designed to advise corporations on how to successfully engage and motivate employees to participate in their sustainability strategies. The guide explores potential ways of fostering employee connections to sustainability, implementing an engagement strategy, and understanding the role of corporate culture within it.

March 14, 2015

The latest Insight newsletter is now available to view online

by Sara Bean • Facilities management, Flexible working, News, Newsletter, Workplace, Workplace design

In this week’s issue; Maciej Markowski says it’s worth asking exactly where open plan office layouts will work and where they won’t and Justin Miller explores the influence of Scandinavian furniture design on the UK. Mark Eltringham wonders what will become of the generation of Tech Palaces, as exemplified by Google’s California campus; asks why more firms haven’t been drawn to look at leasing to fund office fit-out and argues politicians tend to get behind a big, stupid idea than a number of small, effective ones. Two new reports published this week highlight the potential benefits of flexible working, especially to women; and news of the latest workplace malaise, Invisible Employee Syndrome, when employees disappear from the performance radar. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 13, 2015

It’s worth exploring alternative forms of finance for office fit out

by Mark Eltringham • Comment, Facilities management, Workplace design

You can’t help but notice that there has been a shift in recent years for us to become the consumers of things we were once obliged or wanted to own. We watch films on Netflix, listen to music on Spotify and share cars with strangers through BlaBlaCar. As both individuals and businesses we rent software rather than own it and in the growth of serviced offices and co-working spaces we see the same forces at work. The attractions of this approach are obvious, not least in keeping down the costs of things we may not want to keep in the long term and leaving ourselves free to make different choices in the light of rapidly changing circumstances. So it’s no surprise that economic uncertainty is just one factor that has driven an increase in asset financing at the same time that we have seen a permanent change in spending patterns.

March 12, 2015

BREEAM consults on new scheme for refurbishment and fit-out projects

by Mark Eltringham • Environment, Facilities management, News, Workplace design

A draft of the part of the BREEAM sustainability assessment schemes which deals with refurbishment and fit-Out, has been published for consultation. Launched this week at MIPIM, the consultation will close on 10 April 2015. The draft document can be downloaded from the BREEAM website here. All interested parties, buildings owners and investors, designers, construction industry professionals, BREEAM assessors and other stakeholders are invited to send their comments to breeam@bre.co.uk with the subject: “Comments on draft BREEAM International RFO 2015”. The draft publication of of the scheme comes four months after the launch of the UK Refurbishment and Fit-Out 2014 scheme. BRE claims that this has been adapted for an international market to take account of a range of local and regional standards, conditions and climates.

March 7, 2015

Latest Insight newsletter is now available to view

by Sara Bean • Environment, Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s issue; Colin Watson reflects on how the Internet has ushered in a new world of work over the past two decades; Mark Eltringham explains why the current obsession with ‘engagement’ should not exclude employing the right people in the first place and Charles Marks extols the vital role of the office for key sectors such as the financial services industry. A new OECD report suggests that flexible working still has a negative impact on many women’s career prospects; while a separate study finds the majority of workers are happy with their work/life balance. You can also view a video and gallery of Google’s new Silicon Valley headquarters and read about the offices that have been recognised in the latest BREEAM awards. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 6, 2015

Best performing office buildings included in the annual BREEAM awards

by Sara Bean • Environment, Facilities management, News, Workplace design

A Grade A listed building at London’s King’s Cross; a former industrial warehouse complex in London’s Clerkenwell and an office building off Paris’ Champs-Elysées were among the award winners for best performing buildings assessed under sustainable buildings standard BREEAM. Over 50 green projects from across Europe were shortlisted with eight awards going to UK-based projects and four others shared equally between France and Norway. Winner of ‘offices new construction’ is One Pancras Square, a Grade A office building based at the gateway to the King’s Cross development. ‘Offices in use’ winner Washington Plaza is a 47,097 sq.m office building, at 42 rue Washington 75008 Paris. ‘Offices refurbishment and fit-out’ winner Morelands sits at the junction of Old Street and Goswell in London’s Clerkenwell area and comprises a cluster of warehouse buildings built around a U-shaped courtyard.

March 5, 2015

The financial services sector leads the way in how we think about office design

by Charles Marks • Comment, Facilities management, Workplace design

The office as we know it may continue to change, but that doesn’t mean its vital role at the heart of the organisation will diminish. The recent downturn meant some tough decisions had to be taken by many companies. It certainly focussed more attention on the way firms design and manage their workplace, based on a clear understanding of their economics. It is one of the most commonly cited truisms about office design that after staff, buildings are easily the second highest item of expenditure for the majority of organisations. The conclusion often drawn from this is that there is a compulsion to reduce space through new working practices or more efficient office design and management. Which may be true but the challenge is to take advantage of these opportunities without adversely affecting the company’s most expensive and valuable asset; its staff.