March 30, 2015

Digital sector set to become ‘pivotal’ in Middle East over next five years

by Mark Eltringham • Cities, Facilities management, News, Technology

Deloitte has launched a new report into the Technology, Media and Telecommunications sector in the Middle East. Deloitte predicts that 2015 will be ‘pivotal’ for Digital Islamic Services as they start to take off across the Middle East region. The report estimates that within the next three to four years the region’s digital economy will nearly double in size from around US$15 billion currently to around $30 billion by 2018. The predictions are based on hundreds of discussions with industry executives, analysts and commentators, along with tens of thousands of individual interviews. The report also predicts that Gulf Cooperation Council (GCC) countries will make significant open data advancements in 2015, and within the next three to five years, break into the top half of countries ranked the most ‘open’ in the world.

March 26, 2015

London remains world’s most expensive city in which to live and work

by Sara Bean • Facilities management, News, Property

London has retained its place as the world’s most expensive city for businesses to accommodate their employees. But according to the latest analysis from Savills, Hong Kong and New York are closing the price gap. The three cities have dominated the Savills Live/Work Index since its launch in 2008 and form a tight group of world class cities where it now costs over US$110,000 per employee per year to rent typical office and living space. London is now 7.3 percent cheaper in dollar terms than in June 2014, while 4th placed Paris has slipped below the US$100,000 per employee threshold for the first time since mid-2012 as a result of rental falls, dollar appreciation and euro weakness. Meanwhile, fuelled by an improving US economy and tech industry expansion, San Francisco has outpaced all other cities in the live/work index, with growth in rent and other real estate costs of 55.1 percent since 2008.

March 25, 2015

Workplace services provider to pay all staff the living wage

by Sara Bean • Company news, Facilities management, News, Public Sector, Workplace

Services and facilities management group Sodexo has announced it is to join the Living Wage’s Service Provider Scheme and in future will report on and address the gender pay gap. It is part of its Public Service Pledge, an ethical manifesto for its contracts and conduct that includes a set of commitments aimed at ‘achieving a fairer and better society’. The Pledge also details ways in which it will step up reporting on its public sector contracts to increase transparency and accountability. Chief among these are pledges to publish the savings produced for Central Government through its contracts, and to publish annually how it has contributed towards Government clients’ stated target outcomes. Sodexo employs 34,000 employees in the UK and Ireland, with over half of those working on Government contracts, in justice, defence, healthcare and education.

March 24, 2015

Government publishes its State of the Estate Report for 2014

by Mark Eltringham • Facilities management, News, Property, Public Sector

Yesterday, the Government published its State of the Estate report for 2014 detailing the size and cost, efficiency of use and sustainability of central government buildings. The report covers all central government property with the exception of the military estate, prisons, NHS, Defra rural estate, Foreign & Commonwealth Office and Home Office and overseas estate. The current Government has laid great store on its ability to rationalise and improve the estate and the report focuses on its achievements in this regard. The report claims that since 2010, the changes have resulted in the estate divesting some 2,000 properties (28 percent of the total), reduced the footprint of the estate by 2 million sq. m. (a 20 percent reduction). It claims that this has been achieved by “identifying underused properties and modernising buildings to make better use of a smaller number of properties and the space within them.”

March 23, 2015

Property investors favour sustainable buildings, claims report

by Mark Eltringham • Environment, Facilities management, News, Property

Property owners could make a greater return on their investments if they improved the sustainable credentials of their buildings, according to a new report published by CBRE. According to the study of 280 investors published in the Investor Intentions Survey 2015, a growing number are taking into account environmental considerations which they consider have a direct influence on the returns and value of their assets. Nearly three-quarters (70 percent) believe sustainability is either a critical or desirable criterion when making investment decisions with only 15 percent claiming that “sustainability is not a significant consideration in selecting assets to buy”. The report’s authors claim that while the property industry has been seeking evidence of the financial benefits of sustainable buildings for some time, this has been difficult to define given the complex factors that influence transaction prices.

March 22, 2015

March 20th issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; we highlight six key workplace related issues from this week’s Budget announcement; Alan Williams tells a little tale of how facilities management might bring an organisation’s value to life; Colin Watson considers what our colonisation of tall and floating buildings tells us about how we work; office workers gripe about the problems they experience with the technology that is supposed to help them; Manchester and Edinburgh emerge as the UK’s most dynamic regional property markets; employee benefits policies fail to reflect the needs of family life; and the UK is missing out on a chance to harness the commercial nous and experience of the over 50s. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 20, 2015

Internet of Things will connect ten billion devices over next five years

by Mark Eltringham • Cities, Facilities management, News, Technology

A new study from technology market research firm Gartner predicts a near tenfold increase over the next five years in the number of devices connected through the Internet of Things. The study, Smart Cities Will Include 10 Billion Things by 2020 — Start Now to Plan, Engage and Position Offerings, claims that there are currently just over a billion connected devices worldwide but that by 202, the number will rise to 9.7 billion. The key driver for the uptake of these devices will be the new generation of smart cities which rely on sensors embedded in infrastructure to allow authorities to monitor activities such as traffic levels, availability of car parking, the use of energy in street lighting and so on. The idea is that the sensors deliver real time data to allow planners and administrators to make better decisions about resources and infrastructure.

March 19, 2015

Office workers report difficulties with remote communications technology

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Just as the adoption of digital communications technology is making the one-person per desk workstation model look outmoded, the design and layout of the typical conference room is no longer suitable for remote communications. That is one of the findings of a new survey by Steelcase which found that despite, or rather because of advances in technology, office workers are having difficulties when trying to communicate with work colleagues based elsewhere. The problem, which Steelcase has coined presence disparity can lead to an overall collaboration experience which is best described as unpleasant and taxing, with participants feeling strained physically, cognitively and emotionally. This isn’t helped by the fact that conference rooms, the most used spaces for videoconferencing, usually feature long rectangular tables designed for face to face meetings, not those to camera.

March 18, 2015

Increasing adoption of serviced offices within the corporate sector

by Sara Bean • Facilities management, Flexible working, News

Serviced offices have been viewed as the preserve of start-up businesses, rather than as a solution to the workspace needs of companies. However, with the growth in popularity of cluster and co-working spaces, that is changing. New research, admittedly by a global broker of serviced office space, Instant Offices, indicates the increasing acceptance of serviced office solutions within the corporate sector, ranging from SMEs through to FTSE 100 / Fortune 500 companies. Alongside that, the cost of desk space in serviced offices has grown by double figures across the UK in the past year, rising by 3.6 percent, in addition to an 11.4 percent increase in desk rates. Growth in the number of such spaces across Central London was as high as 17 percent in Southbank and 11 percent in the West End during 2014.

March 17, 2015

How facilities management brings organisational values to life. Or not

by Alan Williams • Comment, Environment, Facilities management, Workplace

We have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?

March 17, 2015

New guidance helps businesses engage staff in a sustainability strategy

by Sara Bean • Environment, Facilities management, News, Workplace

While any far-seeing organisation might develop environmental and corporate social responsibility initiatives, it is important to ensure employees are fully informed and committed to their employers’ aims. The Global Environmental Management Initiative (GEMI) argues that while the leadership may set expectations, it is employees and managers who make it happen. To aid this process, a new toolkit, the GEMI Quick Guide for Engaging Employees in Sustainability: has been designed to advise corporations on how to successfully engage and motivate employees to participate in their sustainability strategies. The guide explores potential ways of fostering employee connections to sustainability, implementing an engagement strategy, and understanding the role of corporate culture within it.

March 14, 2015

The latest Insight newsletter is now available to view online

by Sara Bean • Facilities management, Flexible working, News, Newsletter, Workplace, Workplace design

In this week’s issue; Maciej Markowski says it’s worth asking exactly where open plan office layouts will work and where they won’t and Justin Miller explores the influence of Scandinavian furniture design on the UK. Mark Eltringham wonders what will become of the generation of Tech Palaces, as exemplified by Google’s California campus; asks why more firms haven’t been drawn to look at leasing to fund office fit-out and argues politicians tend to get behind a big, stupid idea than a number of small, effective ones. Two new reports published this week highlight the potential benefits of flexible working, especially to women; and news of the latest workplace malaise, Invisible Employee Syndrome, when employees disappear from the performance radar. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.